The repair is perfect. The zipper on my jacket was broken. They replaced it with a new zipper like…read morenew. I can't even tell if it was repaired. Pri

Had a relatively small tailoring need to bring in a sleeve. Value for money is questionable but…read morethe work is satisfactory and the staff polite. I would repeat all things considered as long as you're comfortable with the pricing model.

We have been so pleased with the service we've received at M & M Dry Cleaners in Dedham over the…read moreyears. My husband picks up and drops off clothes for dry cleaning several times a week, so Maria has become an extended part of our family and an integral part of our local community. In terms of dry cleaning services, we've experienced thorough cleaning and reliable turn-around on drop-offs. Maria provides excellent consult on stain treatment and is skilled with on-site alterations. We hope this business will continue to thrive in the coming years!

Customer service was poor & combative. Rude, unfriendly, complaining about her work load and…read morequality of work was a poor hem job. Would definitely not recommend to anyone to save them frustration. When I informed her that her customer service was insulting, she gas lit her lack of English to be the excuse for poor behavior. No mam that was not the issue. You kept talking over me and being rude.

Excellent tailor. Custom fitted a dress shirt for me. Always pleasant and excellent qualityread more

Some good points, but also a few frustrations. The attitude was pleasant, yet I needed to repeat…read moremyself more than expected. It was acceptable overall, though better attention to communication would have helped.

I posted this before but I forgot the after with ME in it!!…read more Once again flawless work...I'm literally here now with another quick fix that I will update later

The woman I worked with was super nice and took me as a walk-in, but the bottom loop is too small…read moreto fit the button through. I literally cannot unbutton it. This was my favorite dress I wanted to wear for a trip and now I can't wear it. My husband and I have been sitting on the couch for twenty minutes trying to unbutton it. Devastated :(

The tailor is amazing. We were so lucky to have been sent here by DXL nearby after buying a suit…read more He stayed open to help us in a pinch!! Done in record time. Highly recommend.

There's is nothing bad to say about the work ethics, price & service you will get here! We ran late…read moreon a Saturday with storms causing traffic and the shop closed. We called and some how managed to speak to the owner and explained my sons clothes for church was in the order which he needed the next day for choir. He came in early morning Sunday and helped us get out clothes with no problem and a smile on his face. My son was then able to perform w the choir and made my fathers days even more special with the song performed specifically for the dads. Thank you so much westwood tailor shop. I'll never forget that.

Bella is an angel. About two months prior to my wedding, I took my wedding dress to another…read moreseamstress who not only was going to charge literally double for my alterations, but this other lady also didn't seem to know how to alter my dress correctly (the dress is very lacy and had intricate lace detail at the bottom). This other woman literally wanted to take shears and cut off the whole bottom detail and reattach it by hand, which is NOT what my BHLDN dress was designed to do for alterations. But thank god to my coworker who recommended Bella and thank god for Bella!! Thank goodness I was able to get my dress back from the other seamstress before she did anything to it and brought it over to Bella and she knew exactly what to do! She took the time to even button up the sheer button detail in the back of my dress to make sure everything fit in the back, on the sides, brought up the length of my dress, and was able to reattach the lace detail seamlessly. My dress also had a deep plunge which was way too open for my *ahem* assets, but she was also able to cover it over and blend all of the lace detail so well that it wasn't even noticeable at all! If you're in the area, I highly recommend Bella! She's just the sweetest and pays the most attention to detail, and was even able to do everything so well with a quick turnaround too.

I'm not sure how this establishment has as high of a rating as it does. I had brought my dress in 4…read moremonths prior to my wedding and it was the most frustrating experience of my wedding planning thus far. It took 5 fittings to have very basic alterations done and with very minimal changes between each fitting. By the 3rd fitting, I had called ahead of time as I was worried that nothing would be updated on the dress and I had to explain to her that there had essentially been no changes at the previous fittings. On the 4th fitting, what I thought was going to be the pick up date, the bottom of the dress hadn't even been hemmed yet and the bustle not even close to started. On top of that, at my final fitting the appointment was delayed 3 times that day, as the dress wasn't finished still and I had to wait there while she finished it. The alterations cost almost half the price of my dress and after spending closed to $1,000 they don't even steam or iron your dress/veil. I absolutely to not recommend coming here.

Katerina's is the BEST! She worked on my wedding dress and it came out beautiful. Originally I was…read morereferred to another seamstress but instead I went with Katerina. Her prices were better and she was very nice to work with. She was very sweet and helpful. If you're looking for a seamstress for your wedding dress or you just need a hem then this is the place. She is AWESOME! Thanks Katerina!!

Katerina is the best tailor I have ever had. If you have the chance to talk to her, she will tell…read moreyou how she was previously in design (aka she does top notch work). I dropped something off last minute for a funeral and she was incredibly understanding and got it back to me on short notice given the circumstances. She spoke about how other tailors charge too much, and would not accept a tip despite me trying and trying to hand her some extra cash. What a saint and a savor! The best tailor in Boston by far.

Customer service was great. The owners waited on me. One was working when I dropped off. Gave me…read morea couple of savings tips. The other was there for pick up and was very sociable. The shirts I had dry cleaned came out terrific. We'll be returning as regulars. Nice small locally owned business.

Consistently great. Been coming here for years. Run by a very nice local couple. I would recommend…read morethis dry cleaners to anyone. Conveniently located in Oakdale square.

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

Highly recommend Yelena for wedding dress alterations!! I picked up my dress yesterday and I'm…read morebeyond thrilled with how it came out, everything fits perfectly. Yelena is a true gem, such a sweet and caring person who truly wants the best for you, and above all really knows her stuff! She did an excellent job at a reasonable price, and I'll definitely use her again for any future tailoring needs.

Yelena came to the rescue and made my dream wedding outfit a reality. She was able to make a suit…read morecoat I had into a vest. She also made some alterations for my wife's dress. We can't recommend her enough!