Excellent work, and value and quality. Been to many tailors and she is accommodating and always gets it right. There is no need to go to any other places. Kudos to her! read more

Excellent work and very helpful. Hope to bring in more work this week! So happy to find such a professional service available in Franklin. read more

5 stars friendly, personable and professional. Value and quality combined. Highly recommend. read more

I scheduled Dona with only two weeks to my elopement, and she was fantastic. She helped me hem my dress and take in the top so that it fit perfectly. Couldn't be happier with my dress! Would highly recommend! read more

Super sweet women that work here in a nice small location! I got my wedding dress tailored here as well as she was great to work with and had good communication (many snow storms and she wasn't even late or any issues) I have some body disfiguration and she worked great with it. I cannot thank her enough, I will post my dresses after the wedding :) love her!!!! read more

Dona's is the best place for all your tailoring needs. We have been going to her for three years and everything she does for us comes out amazing! She is also very affordable!!! read more

Not sure I got the "super sweet woman" June M. got. Just called and the woman who answered sounded so annoyed and completely put out that I just couldn't even finish the conversation. Maybe she woke up on the wrong side of the bed today but not a good first impression. Whoa. Will look elsewhere. read more

Very talented tailor. Always on time, friendly and exactly as expected. I'm not an "off the rack" size and so i need most all of my dress shirts taken in. Everything always fits perfectly after i come to Dona's. read more

Dona does great work. I brought in a suit and 3 shirts to have tailored. They fit perfectly, were done in a week, and cost less than what retail tailors charge. I'll definitely go back. read more

I absolutely love Dona's Tailoring she is so nice and she is always there to fit me in. My Mom always used her too when she moved to Franklin years ago and she was so patient and did such a great job. My daughter's always used Dona's too with prom dresses, hemming, taking in clothes and she did a great job. I highly recommend Dona you won't be disappointed. read more

I recently went to Dona's Tailoring to have a pair of jeans hemmed. Although she was very pleasant and quick to process the request, I did not receive the service she planned to process. At the time the order was placed it was planned for an original hem, as this lengthens the time usage of the jeans. When I went to pick up my jeans I was greeted with an apology that she made a mistake and did an alternative hem instead despite or earlier discussion and her making a specific note on the order slip. Although she did not charge and was genuinely apologetic, I am now left with a pair of jeans that can't be fixed. I personally would not trust her with any of my clothing in the future as a result. read more

Donna does a fantastic job on everything she works on. It's quality work with a quick turnaround. I've had a variety of clothing altered, such as: pants, jeans, a trenchcoat, dresses, and even snowboard pants. She even does same day if you absolutely need it. I'm short -- 5 feet. I have to have almost everything I buy altered. And I go to Donna exclusively because I trust her craftmanship. read more

Dona takes care of all my family's tailoring. I myself being very small and skinny have had her adapt pants to me and also custom fit dress shirts by shortening the arms. Everything always looks excellent and she is the only tailor I will trust. Dona is extremely nice and easy to work, the kind of person you like doing business with. Highly recommended. read more

She always does a good job, on time, reasonably priced... and she's a very nice person and good to deal with. I think once I was a couple of dollars short and she said "don't worry about it". I got the extra money and came right back to settle up. But that's just the type of person she is. I'd have no problem recommending her. read more

I had some tuxedo pants altered here recently. Quality work, quick turnaround, nice people. The space is a little clumsy, but a positive experience. Cheap too! read more

I brought my prom dress to have it hemmed and two seams in the back to be restitched (it was used and two seams were torn) and am very happy with the results! My dress was a little more complicated than most for hemming because it has a two layer skirt, a very sheer outer layer and the actual fabric underneath. The total came to $55, which I thought was reasonable for the quality work that Dona did. It was also done very fast- she assured me that it would be 1 week at the most since I brought mine earlier than the other girls and wanted to have it done before the rush. I think it was 6 days? I highly recommend! read more

Dona is terrific, before my Mom passed she always would bring in her clothes for tailoring and she was never disappointed. I too have always gone to Dona when I need tailoring and so have my daughters, she is always so nice and welcoming, you tell her when you need it and its done. I can't say enough about how talented she is, you won't be disappointed. read more

Dona has done beautiful work for me and my family over the years! I can tell you this....she has definitely saved me in a pinch on numerous occasions! Today she has once again!! Last night my daughter found a dress that she needs in 2 days but it needed alterations. She was so upset and I just said.."don't worry T, I'll call Dona to see if she can help us"! Guess what...I called her up and she said to bring it right to her and she will have it for my daughter the next day! Saved again!! Thank you so much Dona for always being there for me!! You are a life saver and it's so nice knowing you are there if you're needed! Sharon from Franklin read more

I took a very expensive dress to be hemmed. Very unhappy with the workmanship. The lining is uneven and is longer in the front then the dress, and overall the hem looks uneven. read more

Dona recently adjusted a suit and some shirts for me -- job well done at a fair price.

Great place to get bridesmaid dresses altered! Turnaround is fast and the work is high quality. I'd recommend them to anyone and plan to use them for a long time. read more

Dona is very efficient and does EXCELLENT work! She saved my sanity recently, when I was in a panic because my wedding dress was too big two days before the big day. Dona fixed the problem within 24 hours and was very easy to work with. My mother also had her dress tailored with Dona and was equally impressed. Highly recommended! read more

I gave her my bridesmaids dresses and my wedding dress. End result was that I had to buy new dresses 8 weeks prior to my big day because one of them was ruined and didn't even fit my bridesmaid (it did fit prior to the alterations). Also the stitching on my bodice was coming loose days after I got it back from her as well as the tulle hem being cut completely uneven with tulle hanging off in uneven chunks. When I called to get some of the money refunded to me I was told that I was not charged for the work on the bridesmaids dresses or the bodice and it was implied that she did me a favor. Are you freaking kidding me!? read more

After using three different tailors in the area, I have finally found someone who does excellent work. I most often need the waist taken in on any clothing item I purchase and quite often need pants hemmed. The work is always exactly as Dona measures it, and is neatly finished as well. The other tailors left me with uneven seams, finished work considerably bigger or smaller than originally measured, or created problems in other areas of a clothing item that resulted from the work the tailor had done. Dona is very pleasant and professional. I have referred others to Dona and they have been very pleased with her work. I won't go to any other tailor in the area. Dona is the best. read more

I had my bridal gown and four bridesmaid dresses altered at Dona's Tailoring. She was very professional, timely and did an awesome job. Her prices were reasonable and I will be using her again :) read more