There's a reason they only have 2.5 stars! They are greedy and over priced indicative of how some…read moreare hosing America. My wife dropped off a shirt for cleaning and asked them pay attention to the collar. They said it was an extra dollar to do what all cleaners include in their cleaning??? Whence picked it up I confronted the owner. She was uncaring and dismissive. "If you give me more business and/or do at least 3 shirts I would not charge the extra dollar" I told her I was retired and then told her to take a hike! What a greedy pathetic business! Stay away!!

I dropped a suit off to be dry cleaned, I paid went I left the suit. I returned to pick up my suit…read morethe lady possible owner didn't believe I paid and charged me again. I described every detail how I paid what bill I paid with how many were there and the day I went. she claimed she didn't remember me, this must be a scam they are pulling. I will never go back there and I will tell everyone about this scam.

I've brought a few things here for tailoring and cleaning over the years. It's a great place if…read moreyou like to get spoken down to and quipped at. They excel in telling you something will be ready on a certain day/time and then yelling at you when you call to see if it's done or go in pick it up at the promised time. The workmanship has been fairly decent, which is why I gave an extra star. If it was based solely on professionalism it would be 1 star. I try to give my money to businesses in my town but I feel like I might have to outsource my tailoring from here on.

Twice I brought Scout shirts here to have patches sewn on. Twice they were pinned on in the right…read moreplace, but then sewn on crooked or not centered. Twice I will have to bring these shirts elsewhere to have these redone. $20 for this last round of patch-sewing needs. $20 I paid for mediocre work. I'm no seamstress, but I could have done this mediocre work myself, for free. Don't use this business. The older man that is usually there is also not friendly.

That when you are paying to do wash and go to use bathroom, That the bathroom guard does not…read moreinsult you, like you are some street person. She rude. I would think that anyone who has a set of eyes can read their posted sign on main door. Not sure what one would do if there was an emergency...

From the owner: Female and Veteran owned-operated Laundromat that offers FREE pickup and delivery for Wash, Dry,…read moreFold services and Dry Cleaning! We can have your laundry ready in 24 hours! Self-service laundromat. We accept all payments-cash, cards, apple and google pay, etc.!

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

I can't say enough wonderful things about *Tailors R Us* on Mendon Road in Cumberland, RI. The…read moregentleman who runs this shop is an absolute angel -- the kind of person you rarely come across these days. I've been to him several times over the years for various small tailoring jobs, and he's always been accommodating, kind, and delivers excellent work every single time. But my most recent visit deserves special recognition. My five-year-old daughter and I brought in a few items to be mended -- among them, two very beloved stuffed animals. One of them was her *Lucci bear*, a Build-A-Bear that holds her brother's recorded heartbeat from when he was still in utero. This bear has been her most treasured possession, especially during the time her brother spent in the NICU after birth. It's more than a toy -- it's a symbol of connection, comfort, and love. The tailor initially told us it would take about five days to complete everything, which was perfectly reasonable and not at all a problem. But when we got back into the parking lot, my daughter became visibly upset at the thought of being without Lucci bear for that long. As I was consoling my distraught daughter in the parking lot, the tailor noticed her tears through the window. He came to the window, gently knocked on the glass, and signaled with kindness in his eyes, to come back in *one hour*. Sure enough, when we returned, *everything* was ready -- all our items repaired and hemmed, and most importantly, Lucci bear lovingly restored. That small act meant the world to my daughter and to me as a mom. This man didn't just save us a return trip days later-- he gave a little girl back the one thing that made her feel close to her brother. That kind of compassion, empathy, and heart cannot be taught -- it's simply who he is. Tailors R Us is more than just a place for alterations. It's a place where community still matters and where people are treated with dignity, care, and genuine kindness. I will never go anywhere else, and I am forever grateful for this experience. Thank you, thank you, thank you.

I've gone to this gentleman several times, for both casual clothing and formal wear. His work is…read morefantastic and his prices are very reasonable; he also works very quickly.

Absolutely awful service. Needed a Military uniform pressed and cleaned. When I picked it up it had…read moremore creases than it should, and more wrinkles than when I dropped it off. They used starch when I asked them not too. When asked if they could fix it same day they told me they do not operate the press on Thursday's. I'm glad they are giving the press a day off, but really?

In 2002 I dropped off a suit to be cleaned. I went in a week later to pick it up and they said it…read morewasn't back yet. This continued for a couple weeks. I finally got annoyed, and asked how long I would have to wait until they would reimburse me for the lost item. The manager kept telling me to wait. So after six weeks they admitted to loosing it. She said that I could have a $100 credit. I stated that was not acceptable and I needed a replacement suit. I still had the receipt for it and it was only purchased a few days prior to bringing it to them. I told her that the credit was useless to me because I only had that one item that ever needed dry cleaning and I only had this suit to attend a funeral. Plus, why would I bring more items to them when they lost the only thing I ever brought them. She stated that they never loose anything and they will only give me a credit and not reimburse me for my lost item. I called the BBB, but they told me that Luxury Cleaners already had a bad rating with them, meaning more than three unresolved disputes. I tried again several times to see if the suit ever showed up, and one time the woman (Barbra) yelled at me telling me not to call anymore, and that they would call me if it ever showed up. 16 years later and I still have not had a call back. Since then, I can honestly say, I've never had such a horrible experience with any other company or service since then, that award stays with Luxury Cleaners.

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

I posted a comment before, but they tried to deny their horrible service and job. My mother, Tania,…read morefound the receipt! We tried talking to them during the process, but they were rude telling her to tell me to go in because a modesty panel was not doable. The seamstress that did my wedding dress made one beautifully and even added a zipper. Other places make them all the time. They are a low-skill alteration fix. The dress was fixed as best as possible by my new seamstress who is near me. Thank God I didn't bring them (Joshuas) my wedding gown! As you can see in the pictures, the dress fit crooked and the modesty panel? If you could call it that. Anyone could've done a better job. Overpriced and horrible work. Save your money!