Absolutely love this place! The people inside are so nice and friendly!…read more I had purchased a t-shirt at thrift store, and even though I loved the band that was on said shirt. It was a few sizes too big, but I got it because it seemed like a gem. I knew I wanted to get it tailored and trimmed to fit my body a bit better, so it would not fit like a flowy night gown. So I Googled what tailors were close by, and which had ease of parking. I found Franks which is a good less than five minute drive away from my house, and it's in a nice big lot. I called and asked if they tailor t-shirts they said yes and I would bring it in tomorrow. The next day. I was greeted by this amazingly cheerful woman who basically gave me the run down as I had never used a tailor before. She had me try the shirt on and stand in front of a mirror. She sized it up, and told me of a more affordable option for trimming the shirt, and the more expensive one. I just wanted the shirt to not be as baggy as it was on me, so I did what would be best, and went with the cost effective one. Total cost was $28 & it's cash or check only on jobs like this. Only cards if you're tailoring suits. Said it would take a few days to do and we agreed to pick up the shirt on Monday afternoon, (this was on Thursday.) I had work Friday and Saturday. I got a call the following day and said it was ready. I had informed the person on the phone, I had work until 5PM, which by then they would be closed. So I said I would definitely be there on Monday to pick it up. I got there today and the guy working there was extremely kind and welcoming. Handed me the shirt and had me try it on. It fit so much better than before! Not too loose and not too constricting! Love it! He rang me up and it was a very pleasant interaction! Seems like an old fashioned mom and pop place. That is very appreciative of everyone that walks into their shop. Very awesome place. I'm glad I chose Franks to get a cool thrift shop find tailored! I'm also glad I can finally wear this cool power metal shirt when I'm out and about! Thank you, Franks!

I've been going here for about five years, love the quality of their work. I've had many shirt…read morecuffs moved up, and they always look perfect. They'll also do a simple hemming on pants. Prices are very fair. Anna is the main seamstress, and she's a pleasure to work with.

fast turn around. efficient. friendly. reasonable priced…read more they don't take amex. place looks a little grungy. but they get the job done

Tom, the owner, is incredibly friendly, professional, and clearly takes pride in running a…read moretop-notch family run business. My clothes always come back looking brand new--pressed perfectly, spotless, and ready to wear. The service is quick, and affordable. It's obvious that cleanliness and customer satisfaction is a top priority here. If you're looking for a dry cleaner you can truly trust, look no further than Dexter.

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I needed my clothes dry cleaned ASAP, so I brought them to the Johnston plant for their same day…read moreservice. The guy who worked there told me to come back either that day by 2:30 (friday) or the next day. I misunderstood and thought the plant was open until 2:30 on Saturday as well, but when I got there they were closed! I called the plant and left a message explaining the mistake and the clothes emergency, and a few minutes later someone called me back to say someone would be able to meet me there that evening. I forgot the guy's name (I think it might have been David?) but he went totally above and beyond. As it was my own mistake, he didn't have to meet me there. AND he refused the extra money I wanted to give him for his trouble. Courtesy cleaners has truly excellent customer service. They will be the only cleaners we use from now on! P.S. He was also pretty hot.

I have a thick, heavy king sized comforter with embroidery stitching and was at a dilemma to spend…read moreover $40.00 to get it dry cleaned at a different dry cleaning business. I called all around and courtesy in Johnston had the best deal at $35.00 rounded up. They picked up the phone too which is something the other dry cleaners did not do. This is in a side road in Johnston with parking. They did take a few weeks to have it ready and only open weekdays and during working hours which is my only critique. I had to take pto to come pickup my comforter. Still worth the savings. Will return.

I thought my jacket was ruined, but a friend recommended Courtesy Cleaners. The prices are quite…read morereasonable, and I was really impressed with the service. The staff were polite and attentive; when they took the jacket, they asked detailed questions about the stain's origin and examined it thoroughly. They assured me they could handle the problem--and they certainly did. My jacket looks brand new; there isn't a single spot left.

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

Having just returned from Florida and looking for a new tailor and cleaners I came upon Tita's in…read moreJohnston. OMG, I cannot tell you how happy I am with the front service and the dry cleaning, tailoring was exceptional. I had previously been using a place in Warwick that the prices had just gotten so insane. This was a very nice surprise. It is a family owned business and it runs beautifully. I'm there weekly.

The service promised was not the service provided. Dry cleaning was dropped off on Saturday 10/10…read moreat 12:10. Was promised that it would be ready on Wednesday. When I called today 10/15 at 3:00pm. I was hung up on and the woman working would not pick up again. After I had to explain exactly what the item was and info from the ticket. I went in and asked for money back because the promise was not met. She was very rude and claimed her boiler broke yesterday. She then told me no. I said I would leave a bad review. She then called me ugly. She started taking pictures of me outside the store leaving. Then she comes out and has words with my wife. The most unprofessional business I have ever dealt with. I suggest finding another company to get dry cleaning. She also felt a need to take picture of licenses plate on my wife's care. STAY VERY FAR AWAY FROM THIS PLACE.

such a quick and easy process! i need a pair of pants hemmed and my wedding dress altered. it took…read moreless than two weeks and both items came back perfect. i've also had a couple dresses altered for length and they too have came back perfect.

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Had my wedding dress cleaned and pressed, and my husband's suit cleaned here. Amazing price, great…read moreservice, and honest employees. The owner was great to deal with and the turnaround was very reasonable. He even gave me recommendations on how to store and ship my dress when I sell it. Will return and recommend.

Their services and prices are great but the lady behind the desk was rude I'm not sure what her…read morename is. If you want business have a better personality.

Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on…read moreLabor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner. Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

Set up an appt on Wednesday as a result of getting a call from Roto-rooter from a Yelp project I…read morehad just started. Called Roto-rooter 2 days later to confirm that day's appt. They have no record of the appt. So if a company can't even successfully figure out appointments, or show up for an appt . .