I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

I've debated writing this review for quite some time, as I truly love supporting local businesses…read moreand believe even if mistakes are made they are human and deserve second chances. I reached out via Yelp to schedule my wedding dress alterations in advance of my wedding date last September. The day I showed up I wasn't told in advance I needed heels and was told we couldn't proceed even though heels were actually available for this purpose, and nobody told me. The owner did reach out to me to come back and I had to reschedule for another two weeks later as I was already home at that point. I came back to set up alterations confirming that the hem would come up 3 inches to accommodate heels and for it to fit comfortably I would have to lose about 10 pounds. This was no issue. When I came back to try it on I'm not sure why (as it was never explained to me), but the straps were shortened in such a way as you can see in my photos that my breasts had no support and were flattened or the material moved depending on angle of photo. Not happy. They put in a zipper for the buttons which I was grateful for. I had several weeks prior to the day I needed to pick up scheduled as our wedding was out of state. When I showed up, it was not ready, not pressed and I had to wait while they finished. I'm glad I double checked it on my way out or I would've left the state without a dress that was done as I asked for a bustle that was not on the dress, even though I had asked for it and paid for everything in advance at the last appointment. I am not a picky person or hard to deal with when it comes to brides. We had a simple elopement and were very flexible with changes as they came. I find it beyond frustrating that for such a big event, and given the other amazing reviews (which is why I picked this business), that I had nothing but issues. The pricing was great, but Tim seemed to be the only person on the same page as me. This seems like a family business, so I was really bummed this didn't work out. As you can see in my photos, the stomach portion was still loose (with the ripples) and could've been taken in to fit more appropriately. The straps shouldn't have been taken done without the bra area being adjusted to support me. It's so hard to look at my wedding photos because the lack of care to my dress is so evident. The day of my elopement the bustle broke and a button came off of the zippered area. For this reason, unfortunately I would not return or recommend. I was hoping for a much better experience considering how important this was and how understanding I was working with this business despite all the issues that occurred.

The ladies at Tailor on the Avenue made the process of getting my wedding dress altered painless…read more Maria did great work hemming my dress and making sure it fit in the shoulders exactly how I wanted. She also creating a bustle that worked the unique parts of my dress including the train. I would tell any bride that they are in good hands at Tailor on the Avenue.

I sadly can be a procrastinator and I had three dresses I need alterations on. I found tailor on…read morethe avenue, Denise and her team helped me so much!! They were so kind and thoughtful, I am so glad I found them and will be going back! Tailor on the avenue founda forever customer

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I've been to Professional Tailor & Drycleaner four or five times now and I can't recommend them…read morestrongly enough. They've taken in jeans, hemmed dress slacks, and got me fitted properly in a new suit; I've been really happy with the quality of their service every single time. They offer helpful suggestions, and have always been friendly, professional and affordable.

From the owner: We are here to serve you, we are specialists in Alterations in all types of Clothing, wedding…read moredresses, Suits, promotional dresses, shirts, pants, skirts and everything you want to keep... That piece of your closet that you love, here we adjust it to your needs ... we can also clean your delicate garments for you, dry cleaning, wedding dress and pre-preservation so that it has a longer life, leather cleaning and further.

I love the staff here they're all wonderful ladies who work hard and do great work. however this…read moreplace is just not clean. surfaces and floor I understand are cleaned all the time but these machines need to be deep cleaned on a regular basis and they are not(washing machines especially ). There is green between the glass and the metal of the door on the washers. Tons of hair and dust and dryer sheets between the machines even when you open some of the dryers you can see in the framing behind it just covered in a bunch of dirt and dust. The whole place needs a deep cleaning and the bathroom is included. I'm now going to sac-o-suds in north providence and it's very clean and much higher tech. I can add money to an app on my phone and watch how long I have left on my various machines. I don't have to deal with an ornery old card reader that doesn't even do chip verification (which you really should upgrade to because if there was ever fraud losses on your card machines you would be held liable for charge backs due to not being EMV compliant). To the guy that owns this Johnston laundromat, it's time to invest in your business and put a little money back into it In order to be able to compete.

I frequently go here but I'm very disappointed with my recent altercation with the young female…read moreemployee. I was 5 min past the time to take my cloths out of the washing machine so she took it out without my permission. Nowhere in the store does it say you have 5 minutes until your cloths are touched. I was literally attending to my other cloths that were in a machine on the other side of the store. She was raising her voice at me saying its policy. So now you know this spot will touch your shit and give you attitude.

He did my friend's wedding dress alterations and completely dropped the ball. it was a beautiful…read moreform fitting dress with a small train and pretty folds on the front. After Akim altered it, the dress completely lost its shape, he hemmed it way too short, the bustle is off center, the folds don't look anything like the original, and she can't even fit into it anymore. We tried asking for him to fix it or to refund her but he adamantly refused and threatened her if she didn't pay. This dress is unsalvageable and we now need to go dress shopping again two months before her wedding. I wouldn't wish this on my worst enemy to be quite honest.

This man absolutely destroyed my wedding dress. First of all, his website has an entire section…read morededicated to wedding dresses and states they include multiple fittings. When I asked him to schedule a final fitting he absolutely lost his mind and told me this is all my fault, I came too early (when I called to simply inquire they told me I had to come in immediately so I stupidly trusted him and listened). He then told me that if I were to gain or lose any weight he can't do anything about it....this was immediately a massive red flag. I do not know a single woman who has ever been told there will not be multiple fittings prior to her wedding day. All my dress needed was a hem, a bustle, and the top to be taken in slightly. The hem line is completely uneven and you can see the lining of the dress, never mind the hem is too short and you can see my feet rather than having it brush the floor as we discussed. The bustle is off center and looks awful. The top is pulled so tight that the draping and folds on the front of the gown now look terrible and the tips of the dress dig into my armpits where they should not be. The zipper also has too much stress on it now and if I were to actually wear the dress as it is, it would literally pop open during my wedding. It is an A-line gown and he completely took its form away. It looks awful and he charged me $500 for it. When we called and told him the seamstress I took it to the next day was appalled and has to completely take the dress apart to even attempt trying to fix it, and we are canceling the payment, he threatened to call the cops. The man is a narcissistic POS and I am begging all brides STAY AWAY. I will never stop telling people how terrible he is. Obviously his skills were lacking but it's also his behavior and the way he spoke to me and my fiancé. He should genuinely be ashamed of himself. My wedding is in two months and I still don't know if I have to go buy a new gown because of him. He refused to take any responsibility, tried to play the victim and say I'm not being fair to him (try being the bride whose wedding dress is destroyed ????), and then threatened to involve the police. I hope his company crumbles beneath him.

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

While I was a long time customer of Courtesy Cleaners, recent pick-ups have shown damage to…read moreclothing. From a suit with spots that had to be removed by another cleaning service, to a button melted from hear and a vest completely missing its fastener upon pickup I have been thoroughly disappointed. These recent pick-ups have completely shaven my confidence in Courtesy's ability to clean suits and I simply feel I can no longer trust Courtesy to return articles clean and damage free.

Had my wedding dress cleaned and pressed, and my husband's suit cleaned here. Amazing price, great…read moreservice, and honest employees. The owner was great to deal with and the turnaround was very reasonable. He even gave me recommendations on how to store and ship my dress when I sell it. Will return and recommend.

Their services and prices are great but the lady behind the desk was rude I'm not sure what her…read morename is. If you want business have a better personality.

What an amazing experience! I've never been in a Laundromat so pristine and clean. They have an…read moreamazing variety of machines. This is a great addition to the community.

This is the new 24/7 laundromat. No employees. You just go and wash your clothes literally anytime…read moreof day. Glad they opened up.