I've had all of my bridesmaid dresses for weddings I've been in altered here and I've never had an…read moreissue! Super quick service and always do an amazing job! I've had my bridal shower dress altered here too and they made it fit perfectly. My friend's mom recommended Akims to me and it's the only place I will go! The price of getting dresses altered is not bad at all and so worth supporting a family run business!

He did my friend's wedding dress alterations and completely dropped the ball. it was a beautiful…read moreform fitting dress with a small train and pretty folds on the front. After Akim altered it, the dress completely lost its shape, he hemmed it way too short, the bustle is off center, the folds don't look anything like the original, and she can't even fit into it anymore. We tried asking for him to fix it or to refund her but he adamantly refused and threatened her if she didn't pay. This dress is unsalvageable and we now need to go dress shopping again two months before her wedding. I wouldn't wish this on my worst enemy to be quite honest.

I needed my clothes dry cleaned ASAP, so I brought them to the Johnston plant for their same day…read moreservice. The guy who worked there told me to come back either that day by 2:30 (friday) or the next day. I misunderstood and thought the plant was open until 2:30 on Saturday as well, but when I got there they were closed! I called the plant and left a message explaining the mistake and the clothes emergency, and a few minutes later someone called me back to say someone would be able to meet me there that evening. I forgot the guy's name (I think it might have been David?) but he went totally above and beyond. As it was my own mistake, he didn't have to meet me there. AND he refused the extra money I wanted to give him for his trouble. Courtesy cleaners has truly excellent customer service. They will be the only cleaners we use from now on! P.S. He was also pretty hot.

I have a thick, heavy king sized comforter with embroidery stitching and was at a dilemma to spend…read moreover $40.00 to get it dry cleaned at a different dry cleaning business. I called all around and courtesy in Johnston had the best deal at $35.00 rounded up. They picked up the phone too which is something the other dry cleaners did not do. This is in a side road in Johnston with parking. They did take a few weeks to have it ready and only open weekdays and during working hours which is my only critique. I had to take pto to come pickup my comforter. Still worth the savings. Will return.

I was very happy to find the service that I wanted is very simple and complete onto itself. My…read morerequest for new time arrangement was met with grace and professionalism. Just like that "snap" I have 3 new jeans that are done just for me!! The quality of the work is perfection, and I am so happy to have extended my wardrobe significantly. Thank you. I promise that I will be back!!!

Such a disappointing experience. Took an unlined, simple dress for a hem and they wanted $60.00!…read moreThe dress didn't even cost $60.00! There was no explanation as to why it cost so much to hem. Would have taken them 10 minutes tops on a machine. Other items I have taken there were much more reasonable. Time for a new Tailor....

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

I thought my jacket was ruined, but a friend recommended Courtesy Cleaners. The prices are quite…read morereasonable, and I was really impressed with the service. The staff were polite and attentive; when they took the jacket, they asked detailed questions about the stain's origin and examined it thoroughly. They assured me they could handle the problem--and they certainly did. My jacket looks brand new; there isn't a single spot left.

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

Drove 20 mins to Stitch Tailoring for the first time. I needed to have a zipper pull replaced. Met…read moreNick, who stopped what he was doing and fixed my repair while I waited. Such a kind man, Thank You again, Nick !!!

I've been to Professional Tailor & Drycleaner four or five times now and I can't recommend them…read morestrongly enough. They've taken in jeans, hemmed dress slacks, and got me fitted properly in a new suit; I've been really happy with the quality of their service every single time. They offer helpful suggestions, and have always been friendly, professional and affordable.

From the owner: We are here to serve you, we are specialists in Alterations in all types of Clothing, wedding…read moredresses, Suits, promotional dresses, shirts, pants, skirts and everything you want to keep... That piece of your closet that you love, here we adjust it to your needs ... we can also clean your delicate garments for you, dry cleaning, wedding dress and pre-preservation so that it has a longer life, leather cleaning and further.

This is an excellent tailor/dry cleaning establishment conveniently located on Putnam Pike in…read moreJohnston. The women who provide these services are super friendly and helpful. Their prices are very good, if not lower than their competitors.

I had several button down shirts tailored at this shop. They are very skilled at what they do and…read morehave excellent customer service.

Extremely helpful and priced well! Kind owners, they are my go to dry cleaners!…read more Had alterations done here and was pleased with the results.

Goes to show that you MUST read reviews before trying a business. They did fine with first parka…read more Then took in another, a comforter and blanket. This parka was brought home WITHOUT the LINER! Man at counter kept saying it was his first day and didn't know where to look. Said to come back next day to see woman who would know. So called and she says she doesn't have it. Says to look in my closet. But I recall handing heavy parka to my husband who took it in , and he remembers it being heavy. So add her lying to the problem. I will go back later today and demand they look harder. Would never be able to trust them again after this treatment. Fortunately, many other dry cleaners nearby. Would get NO stars if that was an option. Now I'm left with a SHELL and no inner warm liner for a parka I bought in Seattle. Was perfect for upcoming winter until they LOST MY LINER!