I have been coming here for a few years. I felt like I had to leave a review since their average is…read moreso much lower than I expected. Most recently I had a bridesmaid guest dress altered and they did a phenomenal job, they were also helpful in making suggestions about the fit that I would not have thought of. My husband had his suit for our wedding day altered there. My mom goes here too. One time I went in and they sewed on a button free of charge. I really do love this place.

Very expensive! The work is good but others are a lot less money for what I had done will go…read moreelsewhere

Not a whole lot to say other than this place is top notch! The owners are extremely friendly and…read moreaccommodating. The price for dry cleaning is unbeatable. I come here about every two weeks and they are super prompt in returning my items looking and feeling fresh to death! Highest recommendation!

Maria is AMAZING!! She is so talented and precise in her alterations. She has altered two special…read moreevent gowns for me and they both fit like a glove when she was finished. She is friendly and organized, too.

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

I've debated writing this review for quite some time, as I truly love supporting local businesses…read moreand believe even if mistakes are made they are human and deserve second chances. I reached out via Yelp to schedule my wedding dress alterations in advance of my wedding date last September. The day I showed up I wasn't told in advance I needed heels and was told we couldn't proceed even though heels were actually available for this purpose, and nobody told me. The owner did reach out to me to come back and I had to reschedule for another two weeks later as I was already home at that point. I came back to set up alterations confirming that the hem would come up 3 inches to accommodate heels and for it to fit comfortably I would have to lose about 10 pounds. This was no issue. When I came back to try it on I'm not sure why (as it was never explained to me), but the straps were shortened in such a way as you can see in my photos that my breasts had no support and were flattened or the material moved depending on angle of photo. Not happy. They put in a zipper for the buttons which I was grateful for. I had several weeks prior to the day I needed to pick up scheduled as our wedding was out of state. When I showed up, it was not ready, not pressed and I had to wait while they finished. I'm glad I double checked it on my way out or I would've left the state without a dress that was done as I asked for a bustle that was not on the dress, even though I had asked for it and paid for everything in advance at the last appointment. I am not a picky person or hard to deal with when it comes to brides. We had a simple elopement and were very flexible with changes as they came. I find it beyond frustrating that for such a big event, and given the other amazing reviews (which is why I picked this business), that I had nothing but issues. The pricing was great, but Tim seemed to be the only person on the same page as me. This seems like a family business, so I was really bummed this didn't work out. As you can see in my photos, the stomach portion was still loose (with the ripples) and could've been taken in to fit more appropriately. The straps shouldn't have been taken done without the bra area being adjusted to support me. It's so hard to look at my wedding photos because the lack of care to my dress is so evident. The day of my elopement the bustle broke and a button came off of the zippered area. For this reason, unfortunately I would not return or recommend. I was hoping for a much better experience considering how important this was and how understanding I was working with this business despite all the issues that occurred.

I had a rip in my favorite leggings that are discontinued, so I decided to look for a tailor to…read morerepair them. I did a yelp project request because I didn't even know if this was a thing that people really do. I ended up choosing this store, and I'm super happy about it! I went in on Thursday afternoon or Friday AM and dropped them off and she gave me the option of having them done Saturday or Monday. I said whatever was better for them and she chose Saturday. I went to pick them up when she said, and I wore them to the gym the next day with no issues :) The store was cute and the lady was nice! Price was reasonable! Highly recommend and will be taking other clothes there for repair needs.

The ladies at Tailor on the Avenue made the process of getting my wedding dress altered painless…read more Maria did great work hemming my dress and making sure it fit in the shoulders exactly how I wanted. She also creating a bustle that worked the unique parts of my dress including the train. I would tell any bride that they are in good hands at Tailor on the Avenue.

Having just returned from Florida and looking for a new tailor and cleaners I came upon Tita's in…read moreJohnston. OMG, I cannot tell you how happy I am with the front service and the dry cleaning, tailoring was exceptional. I had previously been using a place in Warwick that the prices had just gotten so insane. This was a very nice surprise. It is a family owned business and it runs beautifully. I'm there weekly.

The service promised was not the service provided. Dry cleaning was dropped off on Saturday 10/10…read moreat 12:10. Was promised that it would be ready on Wednesday. When I called today 10/15 at 3:00pm. I was hung up on and the woman working would not pick up again. After I had to explain exactly what the item was and info from the ticket. I went in and asked for money back because the promise was not met. She was very rude and claimed her boiler broke yesterday. She then told me no. I said I would leave a bad review. She then called me ugly. She started taking pictures of me outside the store leaving. Then she comes out and has words with my wife. The most unprofessional business I have ever dealt with. I suggest finding another company to get dry cleaning. She also felt a need to take picture of licenses plate on my wife's care. STAY VERY FAR AWAY FROM THIS PLACE.

The best around Good prices and service, quick turnaround…read moreBeen going to her for years

If I could give her no stars I would. By far thee worst encounter I've ever had with customer…read moreservice in my life. She was rude, crude & mean. I was on the phone with the bride to be& she too "witness" how disrespectful she was. I searched for a tailor nearby my way. She popped up. I went in with a custom made dress that needed a little bit of fitting. She "assured" me that she could do that. I left my Maid of Honor dress with her TO DESTROY! Came back she took out the support (held the dress up) damaging the dress! She then "claimed (2nd time now) that she could fix it (she toss out parts of the dress *eye roll*). I gave her a 2nd chance. Came back, dress was in worst condition then the first time. She told me on the 2nd visit that if it's not up to par, I "do not need to pay her." That was my only reason for letting keep my dress a 2nd time. Instead It got progressively worst. Lastly, when I cried in her mediocre dressing room. Came out, remind her of what she said to me the last time, she claimed she never did. That she worked "really hard," & that she's never encountered in her odd years of experience such a "rude customer" that my "kind is the worst" I'm African American BTW. I guess it's okay to destroy a pricey dress & then get disrespected by racist. Good luck to whomever (people of color) who allow her to destroy oh I met "fix," no I actually meant destroy your belongings.

Helen is the absolute best! She's passionate, efficient and affordable. She always makes sure…read moreyou're happy before you leave. From tailoring pants to adding a small snap to a dress, she's my go to for all tailoring. Won't go anywhere else! Cash only and street parking.

She's efficient and smart on how to fix or alter almost anything, and she's funny! She's taken…read morethings in and then out again and vice versatility! Very good work

My daughter dropped off a dress to have the zipper replaced and a few snaps sewn in place. The…read moredress came back with a zipper that was way too long and snaps were sewn in with a thread that didn't match the fabric. She was charged $50 and said the person was really not nice

A great find Well located and an expert tailor…read more Will definitely continue to use Convenient hours