Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

Twice I brought Scout shirts here to have patches sewn on. Twice they were pinned on in the right…read moreplace, but then sewn on crooked or not centered. Twice I will have to bring these shirts elsewhere to have these redone. $20 for this last round of patch-sewing needs. $20 I paid for mediocre work. I'm no seamstress, but I could have done this mediocre work myself, for free. Don't use this business. The older man that is usually there is also not friendly.

The best place for any tailoring on dresses. I use them all of the time for any of the weddings I…read moream in throughout the year. Definitely recommend - the husband and wife team are a little older and more reserved, but are extremely kind and care about what they produce. Of all the 10+ times I've used them - they deliver and have the best and quickest turnaround. They accept credit cards and I always pay when I drop off - making it easy and quick for pick up. I was in a pinch a couple of weeks ago and needed a dress hemmed within 5 days and they delivered and were super accommodating.

There's a reason they only have 2.5 stars! They are greedy and over priced indicative of how some…read moreare hosing America. My wife dropped off a shirt for cleaning and asked them pay attention to the collar. They said it was an extra dollar to do what all cleaners include in their cleaning??? Whence picked it up I confronted the owner. She was uncaring and dismissive. "If you give me more business and/or do at least 3 shirts I would not charge the extra dollar" I told her I was retired and then told her to take a hike! What a greedy pathetic business! Stay away!!

I dropped a suit off to be dry cleaned, I paid went I left the suit. I returned to pick up my suit…read morethe lady possible owner didn't believe I paid and charged me again. I described every detail how I paid what bill I paid with how many were there and the day I went. she claimed she didn't remember me, this must be a scam they are pulling. I will never go back there and I will tell everyone about this scam.

Outstanding work done when promised…read more The suit was nice to begin with, but Bassy turned it into a showpiece. Beautiful work. Highly recommended.

Bassy did such a wonderful job tailoring the dress I'm wearing for my sister's wedding. She made…read moremultiple alterations to the neckline, hem, and bust and was so quick. Everything was done within two weeks, from initial drop-off/measurement to picking up the dress, with one follow-up fitting in between. It fits like a glove - like it truly was always made for me. If I ever need more alterations to my clothes, I will call Bassy!

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

Absolutely stellar service. Prompt. Incredible customer service. I will go nowhere else for dry…read morecleaning, tailoring and repair services. And the value cannot be beat by any local competitor. THANK YOU SO MUCH!

I rented a suit for a wedding I was in last weekend. The live band was incredible, and, per usual,…read moreI entered the dance floor with hip-swaying aplomb and a swagger that would make Usher jealous. The only problem was I didn't (or didn't want to) factor in the tightness of the pants rental. In one of my signature gyrations, I lowered my body down towards the floor, only to hear a heart-wrenching popping noise. When I came up, the pants were assuredly cleaved in two, with only my badonkadonk and my passion for pop cover bands to blame. There seemed no way to fix the problem. I was forlorn. Compounding the issue, I needed to return the pants to the rental company in three days. Not only did the talented tailor at Tasia fix the pants with, what I can only assume is some type of sorcery borne from the dark arts, but he managed to do it in not just days, but HOURS. I can't say enough good things about this sartorial magician and this tailor shop. Feel safe in the knowledge that if he/they can fix a wardrobe malfunction caused by an uncontrollable derrière, they can assuredly produce any alteration you need.

So at first I was going to give this 2-3 stars. The seamstress that helped me was professional and…read morethe store is beautiful. However some things were off. I came in asking for my wedding gown to NOT be hemmed but instead get something added to the dress so I can carry it (think bustle/ wristlet). Once the lady understood I would NOT be paying her for a complete tailoring she became stand off ish and made me feel stupid for asking for this "unconventional" service. I then asked how much she would charge me to hem my dress and she said starting price: $880!! Cash only is also very odd. Fast forward a few days, I took my gown to another seamstress who said she adds wristlets all the time and can easily hide the fabric in the seams. She charged me $20. When I asked how much she'd charge me for a full hem, she said: $220. I highly recommend going somewhere else. There is a great seamstress in west Hartford. This place is off.