I finally got my item back, it was my decision to have them hold it for a month. Really nice…read morequality work they do from the small jobs to couture. I want to give a special shout out to Rose, she was incredibly helpful to me. I also met the owner, who by chance also owns Towne Cleaners. 189 Grove st Chestnut Hill, MA 02467. I would recommend this business. The prices are inline with competition, with great customer service. I always like to work with companies, locally, to find this quality of work and Customer Service at this day & age, I Think is a hidden gem .

Had a relatively small tailoring need to bring in a sleeve. Value for money is questionable but…read morethe work is satisfactory and the staff polite. I would repeat all things considered as long as you're comfortable with the pricing model.

Maria is a wizard! I'm a loyalist now! Highest quality even in a time crunch. Saved me multiple…read moretimes!

The owner is inconsiderate and lacks common sense. She had a coat I dropped off and didn't call…read morewhen it was finished despite it taking a month to complete the job. This was my first transaction here and it will most definitely be my last transaction here. If you ever want to see your clothes again, I recommend taking them elsewhere!

I highly recommend Towne Cleaners for all of your alterations or dry cleaning needs ! I have…read morebrought several items to be shortened and they took the care and time to carefully measure and match the seams etc .. They are extremely reasonably priced and I get a text from their automated system when my item is ready for pickup (often times it's ahead of the actual promised date ).. I will definitely return to this outstanding service for future alterations !

Since writing my original review this business has changed hands. It's still family owned - just a…read moredifferent family. I still use them for my dry cleaning, and I'm still very satisfied. I've had a few things altered there and feel like the quality of the work is okay, but not as professional as the previous seamstress.

Best tailor in Dedham!…read more We are very grateful for the outstanding work Parisian has done on many of our garments. We've had items altered, hemmed, and lined. The customer service is outstanding, and we're especially impressed by the attention to detail. The craftsmanship is truly remarkable . Thank you!

The woman I worked with was super nice and took me as a walk-in, but the bottom loop is too small…read moreto fit the button through. I literally cannot unbutton it. This was my favorite dress I wanted to wear for a trip and now I can't wear it. My husband and I have been sitting on the couch for twenty minutes trying to unbutton it. Devastated :(

The tailor is amazing. We were so lucky to have been sent here by DXL nearby after buying a suit…read more He stayed open to help us in a pinch!! Done in record time. Highly recommend.

There's is nothing bad to say about the work ethics, price & service you will get here! We ran late…read moreon a Saturday with storms causing traffic and the shop closed. We called and some how managed to speak to the owner and explained my sons clothes for church was in the order which he needed the next day for choir. He came in early morning Sunday and helped us get out clothes with no problem and a smile on his face. My son was then able to perform w the choir and made my fathers days even more special with the song performed specifically for the dads. Thank you so much westwood tailor shop. I'll never forget that.

I don't not recommend this tailor. I brought 7 blouses for alterations to be taken in. Two blouses…read morehad to be re-done because the sleeves were too tight and short. A third blouse was ruined. She didn't listen to what I was asking her to do and made it too small. The proportions were not correct. I wish I hadn't paid her in advance. Plus she took 2 months to complete. Not good.

I had such a great experience here! I brought in a few dresses that needed some adjustments, and…read morethe tailor did an amazing job. Each piece fit perfectly afterward--flattering, comfortable, and looking like they were made just for me. The tailor was professional, patient, and clearly experienced. They took the time to pin everything carefully, explain what alterations were needed, and make sure I was happy with the plan before getting started. The turnaround time was also very reasonable. I really appreciated the attention to detail and the care that went into the work. It's rare to find someone who does great tailoring.

Katerina is the best tailor I have ever had. If you have the chance to talk to her, she will tell…read moreyou how she was previously in design (aka she does top notch work). I dropped something off last minute for a funeral and she was incredibly understanding and got it back to me on short notice given the circumstances. She spoke about how other tailors charge too much, and would not accept a tip despite me trying and trying to hand her some extra cash. What a saint and a savor! The best tailor in Boston by far.

Roslindale has a gem in Katerina's. Excellent work, reasonable prices. Been there multiple times…read moreand the results have been perfect. Definitely recommend.

Consistently great. Been coming here for years. Run by a very nice local couple. I would recommend…read morethis dry cleaners to anyone. Conveniently located in Oakdale square.

We have been using Lapels Dry Cleaning for years and have been very happy with all services…read moreincluding tailoring.

They brought back to life a sweater I was going to ditch! I couldn't believe the quality…read more They also dry cleaned some wedding guest dresses I had worn & did the most phenomenal job. I have been recommending them to everyone! So awesome.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Great place. They've been around a hundred years. They do a great job and easy to deal with. Pricread more

DO NOT USE! Ruined 2 shirts. When I complained, owner became belligerent, claiming another dry…read morecleaner must have done damage. When I tried to speak, owner screamed at me and would not let me get a word in, ultimately ordering me to leave. Not only did BAD WORK, but rudely refused to take any responsibility. Will never use again.