The hostess was very friendly and attentive upon arrival, and we were seated quickly -- a great start. We ordered a few appetizers and were surprised (and excited) to see that Cheddar's brought back their Homestyle Onion Rings. Unfortunately, that's where things started to go downhill. It took about 15-20 minutes for the appetizer to come out, even though the restaurant wasn't busy. No apology for the delay, and when it finally arrived, it wasn't even hot. The onion rings had more breading than onion and were clearly not the same as the original recipe -- very disappointing.
My side Caesar salad took forever as well, and when it arrived, the lettuce wasn't fresh, with several pieces showing brown spots and way too much dressing. I decided to try the Filet Mignon that's currently on the limited-time menu, which is advertised as their "most tender cut." Sadly, there was nothing tender about it. The chicken strips we ordered were also extremely tough and rubbery.
Our server disappeared for long stretches, which only added to the frustration. We hadn't been to Cheddar's in a long time because the quality and service had gone downhill -- and this visit confirmed that nothing has changed. Honestly, a sirloin steak at Applebee's would have been more tender than the "filet" I was served. Sadly, we won't be returning anytime
Based on our experience yesterday, it feels like Cheddar's may have shifted from a value-driven "scratch kitchen" to more of a mass-market, less-consistent chain under corporate ownership -- which might explain the issues we encountered. Darden should do better as a company and stop buying out good restaurants and turning them into junk. read more