Good food but slow service and slow wait time. No matter the time of day, you have to wait. Wait to be seated and wait forever for food. The servers are so nice so maybe it's the kitchens and table turn around. The ROLLS are FANTASTIC but other than that just a regular chain read more

This has to have been one of the worst dining experiences of my life. I ordered the very difficult order of fried fish that came back so under cooked it was inedible. The Mac n cheesed was a gelatinous glop of something. This scratch kitchen nonsense is amusing. They are no better than places like TGI Fridays that send their food to the store in baggies and then heat it up in the microwave. I will not be going back. read more

We got seated right away considering its a Sunday.. waiter was nice but it took her a minute before we got utensils and napkins ten mins after our appetizers. Food was great...today at least. I got catfish yummmm read more

Awful tonight :( grisly steak and over two hours to get seated and eat. They were so short staffed. We were told it would be a 15-20 wait. That turned into a 45 minute wait and we had to ask how much longer. They sat us when we asked. I'm not sure if they forgot about us or what happened. It was a beautiful evening but they were so short staffed they couldn't seat the patio. Once we finally got seated we were sat at a booth in the bar under a vent. It felt like the arctic so we again had to ask to move. Thank goodness my husband had extra jackets in the car because the whole place in general was cold. Once we ordered it took forever to get our food and we didn't get any appetizers. Once we got our food we didn't have silverware so we had to ask for that. My pot pie was good but my dads steak was pathetic. I've never seen a worse cut of sirloin in my life. It was all gristle. He hates to complain but had to send that back to get something edible. They remade it which took a really long time. By the time it came back out the rest of us were done eating. It wasn't any better. He finally gave up. They took it off the bill which was good. It proceeded to take another 15ish minutes to get the check. We had no idea it was going to take over two hours to eat. I usually love cheddars. I'm very disappointed. read more

The hostess was very nice, Leela. Butttt the quality of food was horrible. My sister had ordered potato Skins that came out very Burnt. The cook told her to tell u they weren't burnt! Him after years of culinary I know what a burnt potato looks like. My sister handed it but to debate about what's burnt is when and what's not hmm unprofessional. The potato's were black and cheese was hard. Not consistent of Cheddar's brand! Following recipes is looking at Plating pictures is not that hard. A.Davis read more

I have to say that Cheddar's is consistent. We decided to try this new location after a graduation. We were not disappointed. I had the fried catfish with two sides. It was delicious. My wife had the choose three. We both had more food than we could eat, so take home boxes were in order. The service was very good. My only complaint is the noise level. Seems like every time we go to a Cheddar's the noise is so loud we have a hard time even hearing each other talk at the same table. The acoustics are horrible. read more

Normally I would give Cheddars a higher rating, but our visit to the Outer Loop location in Louisville Ky was bad enough to warrant this negative review. It all started when we were told it would be a 15-20 min wait. Almost an hour later, we asked the hostess how much longer and they immediately sat us. There were plenty of open tables the entire time we were waiting, but they said they were short staffed. It was particularly disappointing to find out the short staffing resulted in their patio being closed on a nice 73 degree sunny evening. When we sat down, the restaurant was FREEZING!!! They moved us to a corner booth, which was a bit warmer, but we were all still cold. Our food took forever to come out, and my father-in-law got the worst cut of steak I've ever seen. You could stretch it apart, let go, and it would bounce back together. Disgusting. After sending it back, he received another cut that I wouldn't even give to my dog. He ended up only eating the sides that night, and never got a good steak. I still give this a 2 star rating because my food was still good, even though we had already been at the restaurant for 2 hrs (including wait time) by the time I finally got to eat. Our server was awesome through it all, but apart from that we had a horrible experience. read more

I've been to Cheddar's a few times, but this time the service was ridiculously awesome! Our server was delightful, and made sure that we were taken care of. I just went for drinks and appetizers with a friend, but she didn't make us feel slighted. We had the nacho's which were omgosh yum! They set out the nacho chips individually and make sure that beef or chicken and cheese gets on every single chip! I recommend doing half chicken and half beef, but that's a personal opinion. I also got a cherry something alcoholic drink which was delicious. On other visits I've ordered the chicken fried steak which is always tasty :) For sure will be back! read more

This is one of my favorite chain restaurants. I love to go here with family when visiting Louisville. I have been to the Outer Loop location a few times. Their green beans are so good, I get a side of them to go with whatever else I eat. The cocktails are good (strong) too. I wish there was one close to where I live. Every Cheddar's I've eaten at has been terrific, from food to staff! read more

Great food and service every time once been! Always willing to accommodate a large group as well! Thanks!

We came in and they seated us , after 10 minutes nobody came and took our order , the restaurant was pretty much empty , we asked to be moved since nobody took our order not even our drink order , when they moved us we sat for another 15 min and nobody came to serve us there either . If you can't serve somebody that don't seat nobody . Wasted my time!!! But no worries Olive Garden came through !! Best service ever read more

We asked for medium well and steak was bloody twice. This place wasn't like this a few years ago. I recommend going across the street for better food. read more

Stopped in for an app and drinks. Sat at the bar for five minutes and didn't even see a bartender in that time. We're outta here.

Saturday night = Crowded. We were told it would be a 50 minute wait. Why not wait at the bar? My Painkiller was as satisfying as ever. Other lady in the group got the Presidente Sangria. Yum. Boys got beer. Great job Abraham the bartender. The men got fried shrimp and country fried steak. No complaints Said the green beans were a bit too sweet. Us ladies both ordered the Monte Cristo sandwich. It is huge. A very tasty sandwich if you've never had one. Our waitress was kept quite busy due to the crowd. But she was most attentive, smiling and pleasant. Way to go Kammari B. read more

I had the lighter side item on the menu. The salad was great! My choice was the heat sweet chicken and shrimp not a very impressive taste on the main course but presentation was good. The server was very nice and the restaurant was clean. Its cheddars not a wine dine kind of place so thats all I have to say today. read more

All y'all got to do it is a good day to go talk to you later and we had to take food back 2 times but other than that yummy in my tummy

Almost, ALMOST a five star experience for me. Let's touch base on everything... The food was very good. We got a variety of things, from chicken fried steak to pasta, appetizers, tried quite a few things. Overall the the food was very good but nothing jumped out at you as a spectacular/have-to-try-this kinda item. There wasn't a single that thing that was disappointing or bad however. The portions are huge and the prices are excellent. You can come in here and pay a little less for, what is in my opinion, better food and a better experience than some comparable casual chain restaurants (I'm lookin' at you Applebees and Chilis). The service was great. They were very busy, not quite packed but it was just about a full house and our servers area was full. He was on the ball all night, quick to are table for drinks, quick back for our orders, the food was prepared in a timely manner and was brought out to us promptly. Excellent experience on that end. The facility itself is decorated well, the interior and exterior are very aesthetically pleasing and it makes you feel like you're in a little bit classier establishment than you really are. Be forewarned, this place gets LOUD. That was the only thing I really wasn't expecting and had a problem with. Now, it wouldn't be unusual at say a dive bar or packed little hole in the wall establishment that was poppin' every friday night...but this is a casual family place (or at least is advertised as such) and this place gets CRAZY loud to the point where you're shouting at the person across the table from you to keep your conversation going. This probably isn't the best place for a quite family outing with the kids while you're trying to wind down for the night. The noise shouldn't be an a HUGE issue however for most couples or small parties. All in all it was an excellent experience and I'd recommend giving Cheddar's a shot for a big heaping plate of some good food. read more

The food is great for the price good service friendly atmosphere to bring ur family and friends

I have to say that every time we are in Louisville and we come here, this places is PACKED. there is usually a wait to get a table...but there is a reason. Never have we had bad service. Never has the food been anything other than perfect. Tonight I had the BEST Bloody Mary that I've had in a long time! I forgot to ask the name of the bartender, but JOB WELL DONE!!! Thank you to the staff for always having excellent service, excellent attitude and excellent food!!! read more

I've been here twice and the first time wasn't too bad but the second time was just very disappointing. We found "things" in our food, they looked at our ID's for like 5 minutes and sent the manager over to check our ID's once more. And the rice we ordered was just way too undercooked. The server and manager just kept looking at us like we were making everything up. read more

Food was great, but the service left a little to be desired. Good atmosphere, and the portions are large comparatively speaking. Honey & Butter croissants, yum! read more

As always a pleasure to eat & enjoy my food here Recommend everyone to eat here at least once a month read more

Service was extremely slow food was cold and tables around us were served before us no manager came to the table waitress never refilled our drinks she was busy with other customers will not be returning to cheddar's read more

The pricing is great but the food portions are much smaller than the other cheddars in town. My salad had a while 2 croutons and they tasted like they had been found under the stove from 2 months ago. Didn't put much cheese but drowned it in dressing. Asked for a lot of extra honey mustard even said like 5 extra was only given 2 extra. When I got there to pick up the carry out the bar tender asked me three times what the name was on the order then went back to the kitchen and someone else came out and asked me. The man was nice and my food was sitting right there. The whole pick up was strange read more

The customer service my first visit was completely awesome and so was the food. My second visit the macaroni and cheese seemed old and the waitress didn't seem to be in a serving sort of mood although she brightened up once she realized that me and my daughter are tippers. Majority of the time I tip based on service but there are times that I tip to prove a point. We tip too so give us good service! read more

This was a disappointed! Usually it's great! Everything looked left over and cold....except my beer it was hot. We dropped $150 fo crap food! On my sons 16 birthday read more

Great service! We were a group of 35 on a Saturday night and they handled it very well. The servers were very patient and attentive and no problems with anyone's order. Very pleased and great food. read more

The place was super busy. It was Sunday after church lets out. We were seated very quickly to our surprise. Our server was okay. It felt like she was rushing us. I had signed up for the rewards club through Yelp to get a free chips and queso. Our waiter informed us that we had to print the coupon in order to use it (it was sent electronically to my email). I have a hard time believing in this day and age bringing it up on your phone will not suffice. We ordered them anyway much to my dismay the guys wanted them. Drinks and appetizer came quick and so did our food. Apparently on the lunch menu if you order a burger you have to pay extra for fries. I ordered the monte cristo, my husband ordered the bacon cheeseburger and our friend ordered the chicken Alfredo. With cokes, food and appetizer our total was $38.72. I will also note the floor was filthy and they had a wet floor sign on the floor across from us where apparently a drink was spilled and it still had not been cleaned up from the time we got there till the time we left. Food was good but that was about it. read more

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I can't recall the first time I went to a Cheddar's, but I've been there a handful of times - all different locations. This past weekend, I convinced my friends to head to Cheddars for dinner. I'm in the business of counting calories and had looked up that they had a under 700 category with some delicious sounding options. We waited about 15 minutes before being seated - Cheddar's was hoping for an 8pm Sunday night dinner! Our server was personable but was soft-spoken. I needed to lean in to hear him! Unfortunately, this location was not a participating location of the under 700 menu. I had decided I wanted a steak so I ordered the the 8 oz sirloin with mashed potatoes and a caesar salad. I also really enjoy flavoring options for drinks and Cheddar's happens to have mango, raspberry, strawberry, and peach for either tea or lemonade. I order a raspberry peach tea. Sweet, and flavorful! The server did not take the empty glasses from our table, so we had about 12 empty glasses towards the end of the meal. I wish I were exaggerating, but I'm not. My steak was perfectly cooked to order - medium-well and the mashed potatoes were so delicious. I do not know what they put in the food here, but I really like it! The seasoning on the steak was full of flavor. I've previously ordered the cheese fries, caesar salad, club, and edamame, all that I enjoyed. I have to give this particular experience only 3 stars. All of the empty glasses on our table were somewhat obnoxious. Also, later that evening, I realized that I never received my caesar salad! We had ordered an appetizer and my food came out and I forgot completely about my salad. The server also charged me two drinks but corrected the charge. I look forward to returning, trying more delicious food from their varied menu and bumping my rating up! read more

Terrible service, we waited for our food for a decent amount of time but after we waited like 30 minutes for our check then they screwed the check up and we waited like another 20 to 30 minutes GOSH please don't go here plus the food wasn't even good annddd they messed up our food when we got it..... read more

We have not been in about 6 months and it will be a long time before we go back. Husband loved the pit pie so he ordered it again. Wring. It was only a half a bowl and not much chicken 8n it. He was very disapointed. I had the new chicken soup at it looked just like the pit pie but had noodles in it. We will not go back. read more

Great Food! Good service! Large Portions. My favorite is the Philly Cheese steak. Expect a wait to be seated on most days. I was told that Mondays are easier to get seated quickly. Last I was told, they did not have the carry-out service up and going but it is planned for the future. read more

Food was ok.... We sat out side with it being a nice day and lots of bees. Fly you can expect but not bees. Our waitress took for ever to do anything. Bring drinks to us our food and checks. Horrible horrible service. I would not recommend this place at all. read more

Sorry to say this eatery which was once a favorite has deteriorated badly. Stopped last nite for their great onion rings plus a meal. The onion rings were nothing like in the past. They were skinny, dry, and so salty we couldn't eat them. Entrees weren't any better. Maybe they have changed cooks. I don't plan on returning until I read some updated reviews. $35 wasted. read more

Was here for 2 hours waiting for food and when we got it it was cold fucking waste of time came in on a slow Tuesday

The service was terrible, server didn't care. We were served an appetizer , no plates no silverware. She disappeared and we had to get the manager(he came 10 minuets later). We got our plates and silverware and a very patronizing manager!!! He took the price of the appetizer off the bill but we got the same server! She was lets say , over attentive and a little angry! On top of all that the food was not good at all!!! Not going back!!!!!!! read more

I love Cheddars. It's clean, friendly, great tasting and large portions. I love the Chicken Caesar Salad Pasta. I've never seen it anywhere else. Great prices too! read more

We used to be in the area more and ate here quite often. That has been a couple of years ago now and BOY!!!! Has things changed. My son remembered it well and wanted to go back for his birthday. What a mistake...the menu is bleak. They no longer have some of their signature dishes ( spasagna and corn meal fried catfish) and what they did have was very skimpy and poor quality along with the service. So, unless they go back to the way they were, we will not be eating here any more. Swai???? Really??? read more

My family, a family friend, and I ate there for dinner, It was great!! The atmosphere was awesome. The prices on the food was reasonable, and the food was great. Our waitress was very good and attentive, I never ran out of a drink. She brought the plate for the 2 year old out early, we were very impressed. read more

We get cheddars whenever we travel to a place that has it. Of all the ones I've been to, this one was the worst, BUT it was still good. Good food at a great price. I can't really complain. The strawberry lemonade is great and so was the monte Cristo. Id suggest cheddars to anyone. Friendly and helpful waiter too! One of the members at our table had a bad chicken dish though. read more