I had a wonderful experience. I'm not sure about the negative reviews but Im noshing on my burrito…read morewith my dog and we're good so far. I think it's a decent restaurant and the employees are very polite and friendly. There's also a lot of Mexican restaurants close by...ijs competition is healthy They actually got jokes, lol. They actually close at 10 on Fridays per their website. As for getting extra, given the supply chain issues right now, I think that's more a business decision than it is anything else. Gotta make sure there's products for the entire time the restaurant is open. Also be nice to the workers who do come to work. Everyone is short handed these days...Cheers!

I ordered a burrito bowl with steak and chicken and the other sides but when I got home to eat my…read morebowl there was fat/grizzle on the first four bites where I had to spit out the huge pieces of fat. Disgusting!!! I was sick. I will never return to this location again for deplorable service and food.

The food was hot and fresh! The fries were cooked to order, just like I asked. The front service…read moreperson was very sweet and friendly, I think her name was Shineth. She went way above and beyond. She helped me figure out the app to get my free item and points. Great experience. This will be my DQ from now on!

Always amazing service and friendly faces,with Hot foods and delicious ice cream…read more Everyone who works there are amazing, . I have never gotten bad service from this location. The owner,is people friendly and loves his customers always the same every time you visit his location....-

First off, me and the hubby were the ONLY ones in the place at 6pm on a Friday nite & we stood…read morethere for about 5 min...then the manager hollered from the back "I'll be with you in a minute!! Finally he strolled up and said " can I help you ?" like we were an imposition, like he and his worker were busy doing something. Again we were the only ones there. They were out of onions, out of rootbeer, out of ice & out of lemonade. Me and the hubby have worked retail our whole lives and we know good customer service and this wasnt it. Not another customer came in the whole 30 min we were there and we never saw the two employees again. The strangest experience we've ever had at ANY fast food restaurant, & we used to LOVE Hardee's. One thing for sure, we'll remember this Hardee's and what exit it was on because of the terrible experience

Ordered food inside, after 20 minutes I asked for an estimated time. Well they had not even started…read morethe order. DO NOT WASTE YOUR TIME!!!!! I down loaded yell just to give this review.

Love the bacon Krystal burger!!! I will keep coming back until they do something to change my mind.read more

This place was shutdown by the health inspector for being filthy and not handling their food. It…read morehad virtually no management. Now it's already back open because $$. Don't eat here unless you like food poisoning.

I ordered a nine piece spicy meal. One piece was mildly spicy. I think it was a mixture of all the…read moreold chicken getting ready to be tossed in the trash. It was old, dried out, almost not chewable, greasy and disgusting. It tasted as if it had been sitting around a long time, then refried. It was heavy and greasy, not even warm. I didn't return it because we all know what happens when you do that. And this is the second time it's happened. This is my regular store. They know me. If this is how they treat a regular customer. I'l just go to Church's. It's right across the street!

Terrible service. Ordered online jun 29th for p/u. I arrived about 10 min early and let them know I…read morewas there. I waited by the door till after the time it was to be ready, and backed up to the window. The got smart with me, it still wasn't ready and I told them to disregard the order. I went online and tried to cancel it, but it wouldn't let me. They (website) said someone would contact me, no one did. I went online again to see what was up, received email saying it (problem) was closed. Contact number sends you online to "chat". No resolution, out $21, having to dispute billing with bank. This franchise is an absolute disaster and corporate doesn't seem to care.

Food was great! Service was wonderful! Fast and friendly! Thank you! Everything was amazing!read more

I gave it another try. The food was a lot better this time, the place was clean as well. the…read moreworkers were nice to me and my nephew although one of the blonds were on their phone in the dining area not working. Why have an establishment in which the workers are openly not working? At least go to the back? Does the management not care if they're sitting on their phone? Im unsure if it was a manager, she was a chunkier blond with this mean expression when i looked at her. This lovely lady made my sandwich i believe her name was Laney. She was short with black hair? she made my nephews sandwich perfectly and he's quite particular on the order in which things were put on. The place was remodeled and it doesn't look done fully, but it does look more sanitary than previously. Whoever the management is has either upped their game or the workers have one. Please let them know not to be on their phone in the front!

We ordered through the drive thru at 5:11 p.m. - 4 pieces of white meat and an order of okra for…read more$14.96. The okra was $3.69 for 1/2 cup and greasy!! The chicken had been under the heat lamp so long that the crust was so hard I was concerned about chipping a tooth. The size of the chicken breast was small, very little meat that was not edible it was so dry. Plus one piece had a chicken neck fried to it and nothing on that was edible. The other breast was small, hard and barely edible but missing a neck. The wings were tiny. When did Church's start using adolescent chicks. Church's used to have large juicy chicken pieces with a wonderful crust. If this is your new norm, count us out!

Got a order in the drive thur!! Teo of my items was missing! Went back in the inside to get my…read moremissing items!the chick in drive thur wanna argue! First of all you have no customer service you dont argue with a customer and I wasnt talking to you.so instead of pasting the floor to see what you forgot tou could have insist on helping me! Yes she gave 2 bags but one had condiments no chicken wrap!! The drive thur cashier with no a$$ pants sagging in the back wanna argue!! I went in with respect she okay have put it in a bag,but it wasnt my bag! I dont like the fact that I spent my money to get fussed at about something i paid for and didnt get it!! Instead i have to over talk the person to another lady about what I paid for!no hair net, hair hasn't been combed,no respect for customer!! Things like this give a business a bad name! My first time going to eat there!never again will i!! I door dash there and they have the most complaints about missing food so I should have knew better!! Other then that everyone else was nice lole always when I go in. Covington ga 278 where was her hair net at? That's my question then was late going back to work because of the missing item

Very upset by my order on 08/11. I got no order updates. My order was then delivered to the wrong…read morehouse. I had to call and it took over an hour for the replacement order to arrive. I was told on the phone by the manager that I would be getting a refund of my order which I still have not received. No one even apologized!

I've ordered through app twice in the last month. Both orders were correct and the pizzas were…read moregreat. Both orders were ready when the app said they were.

I gave two stars only because they got the order right. As another reviewer mentioned, they are…read moreslow which is typical of Covington. Really, really slow. I ordered a double & it was pretty dry, meat overcooked & bun not very fresh. Their burgers used to be so juicy but not anymore. I still like Wendy's chili sometimes but their burgers have gone way downhill, just like their customer service. Dave Thomas must be rolling over in his grave.

fuckass location. I order delivery and it sends me to this whole ass FUCKING TERRIBLE restaurant…read more What the fuck. I order Baconator fries, a biggie bag, junior fries, doctor pepper with no ice, and an orange Fanta with no ice and split the order with my sister and GUESS FUCKING WHAT. They fucked up my order so terribly I TOOK BACK that refund ASAP. First, I didn't get my fries or nuggets from the biggie bag, our drinks came with ice, and instead of baconator fries? I got A FUCKING. PLAIN. BARE. UNCOOKED. AND SOMEHOW FUCKING BITTEN INTO? POTATO. It's like they gave me the fucking potato and told me "do it yourself!" And my BURGER. HAD. BACON. I DONT EAT BACON. THE BACONATOR FRIES WERE MY SISTERS. WHAT THE FUCK WENDYS. 20 bucks total and I only got 13 FUCKBUTT bucks back.?? Wendy's do better and stop hiring stupid chuds what the fuck.

Service was very good and especially the new hire in the front, but there was a lot of yelling and…read morecommotion in the back Very good show while I ate

Wow, 7 years since I reviewed this crappy excuse for a"fast food restaurant" and they STILL suck…read more Employees are stupid, lazy, incompetent and rude. Orders are rarely if ever correct; they just enter whatever they think they hear & keep going, guess they're too busy checking their phones to verify anything. I never bother asking to see a manager because trust me it would NOT be any improvement over the stupid mofo's working the window. Either shut down this piece of crap location or change the name to McMorons to better represent what you're dealing with.