Wow, 7 years since I reviewed this crappy excuse for a"fast food restaurant" and they STILL suck. Employees are stupid, lazy, incompetent and rude. Orders are rarely if ever correct; they just enter whatever they think they hear & keep going, guess they're too busy checking their phones to verify anything. I never bother asking to see a manager because trust me it would NOT be any improvement over the stupid mofo's working the window. Either shut down this piece of crap location or change the name to McMorons to better represent what you're dealing with. read more

If I could put a 0 star I would.. Fast food that's not so fast. We sat there for 40 minutes and our food was still cold. read more

The service was ok but my order was not even correct I ordered a 10 piece nuggets and I did not get my fries and I only got 9 nuggets they gave me a sprite instead of my apple juice and no BBQ but the food was good read more

My "iced coffee". Asked them to make it again and they basically gave me the same thing. Taste watery, ice cold milk with caramel. Why is it so pale? read more

McDonald's - "Iced Caramel Coffee" - Burgers Near Me - Covington, Georgia

Ordered a double cheeseburger meal and nugget. Forgot my sprite, and gave me a half ass fry container. And no BBQ sauce but ketchup which i didn't ask for. Y'all are trash. read more

McDonald's - Forgot my sprite, and gave me a half ass fry container. - Burgers Near Me - Covington, Georgia

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4112 Covington Ga. store 3200 3/7/26 5:30 pm. ..first thing I asked, do you have hot mustard, he said yes, I ordered then a 20 piece with 6 hot mustard and 3 barbeque, large number 1 and 2 mc doubles with large fry and large drink . nice guy ,then I payed the round up 32 something and tax was asked to park in number 1 drive thru park 10 min. a girl brought the bags of food I looked and was only 3 barbeque sauce, sent son in cause I can't hardly walk ,with receipt and he told her we didn't get any hot mustard, he said she gave him attitude and mean look and gave him only 3 hot mustard. he just said thank you and left I had 3 people sharing the nuggets and not enough for everyone to have 2 , the fry's were hard and cold ,this is ridiculous to treat people with disrespectful ways I won't be back ruins peoples day to get treated badly read more

Gave me the wrong order, was very rude, and refused to give me the right order. I know it's just McDonald's, but at least give the right order and take accountability when mistakes happen. read more

They never have sweet tea ever! I visit this location about once every week and every week they say that they do not have sweet tea. Sso if they don't have sweet tea I know that their ice cream machine is always broken!!! read more

terrible all around , Cold Food, Service is Horrible , The Workers Have No Respect at all. Due to All Reviews id like for this restaurant be shut down and move to new location. read more

My husband went through the drive through got a number 5 grilled chicken sandwich. Got home sat down and found a burned bun and dried out chicken and lettuce on it. Please get workers that care about customers. No customers no pay for employees. read more

McDonald's - This is what you get? A burned bun and dried out grilled chicken sandwich. - Burgers Near Me - Covington, Georgia

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They are so rude. They don't have any type of customer service. If I could give them 0 stars, I would.

Typical McDonalds. Employees who don't give a d**n. The good thing is that, due to their bad service, there's often no line!

Terrible service. They kept getting our order wrong, and even when we corrected them several times they STILL got it wrong. The ice cream machine is always down, the employees are unbelievably arrogant and rude, and I didnt get any sauce for my mcnuggets which is pretty much why we eat those disgusting greaseballs anyways. Came to McDonalds for a good time, left with shitty food in a shitty mood read more

30 minute wait at midnight on a Friday... Boo. Service without a smile. Stingy on ketchup and BBQ sauce. read more

If I could give less than 1 Star I would. First another car cut in front of me. At the area where the two lanes come together. Then the drive thru cashier gave my order to the car in front of me. I had to pull over cause they had to make me another quarter pounder. Then no one brought it out and I had to go inside to get! I spoke to the manager on duty and she said they had to make a new order. No one, from the cashier ever to the manager ever apologized!!! There is another McDonald's on almon road! That is the one I'll be using from now on! I'll NEVER go back to the one on 278!!!!!! read more

The service was terrible as we were describing what we wanted the lady repeatedly messed up are order or ignored when they finally thought they got our order correct (within 3 min)and drove up to the window to be told the wrong order we then repeated our order and she closed the window and left she then came back told us our totally after we repeated it again. We went up to the next person and they forgot our Diet Coke by fair the worst Mac Donald's ever. DONT GO THERE!! read more

Every time I come here they mess something up. I mean how do you confuse Dr. Pepper with Diet Coke? Now I have nothing to drink as I wait in a ridiculously long car line while eating a dry biscuit. Thanks a lot people. read more

Worlds worst drive thru. At least 15 minutes each time I've been. Given me the wrong order 2 out of 3 times as well. Needs new management.

The only way the drive-through could be any slower is if they shut the thing down completely.

Just left because apparently this location closes at 12:23 on Saturday night. Literally they turned the lights off when I was four yards from the drive thru speaker. read more

Really horrible food, I do not know how you can mess this type of food up bt they did and I waited over 30minutes for my meal. I rodered a fish sandwhich meal and a double cheeseburger meal. When I got home the burger was so sloppy and the fish sandwhich tasted stale, the fruit punch was nothing but water. I ahd no energy to go back. I wil NEVER go to this mcdonalds again in my life. I have been trying to callf or two days to let them no and they do not pick up the phone, unprofessional..I also believe I was overcharged.. read more

By far one of the worst McDonald's we've ever been to. We stopped here on the way home (an 8 hour road trip) hoping to grab a quick hot meal & instantly regretted it. We went inside to order so that we could also use the restrooms. We waited forever to order along with several others (some who had been standing there when we walked in). Our food took awhile, the place was a mess, and the workers weren't super friendly. There was also a guy who was waiting to order after us that they completely ignored for a good 10-15 minutes. it delayed our trip around 50 minutes- no exaggeration. read more

Not only does this place suck they have idiots working the drive through. Just enough for me to never go back again. I have not been here in years and when I decide to go back they prove to me why I quit going in the first place! read more

Absolutely worst McDonald's I have ever been to. The management was rude and refused to work with me after THEY messed up my order. He acted like he had zero experience in a management position. You can't expect much out of McDonald's anyways, but this one is just atrocious. It's worth the drive to go to the one by Walmart instead. read more

Newer than most, manager was very nice about our delayed order. Counter staff OK. Food as expected.

Passing through on a road trip- this location seems to be overwhelmed with new employees. The manager is trying to keep everyone going, but food was slow, and not hot/fresh. Asked for new fries because ours were cold with no salt. Waited a few minutes, got cold fries again but they had salt. Everyone friendly, and manager giving good effort, but disappointing experience all around. They need more help in this location. read more

I don't think the manager/shift supervisor is helping the crew enough because I had to park and wait for my food for 30 minutes, and 4 times someone brought food to my car that wasn't mine, and it was clear that the young employees were flustered and had no direction, which makes for a bad attitude and a poor working environment. Food was also cold, McDonald's fries are completely inedible if they're cold. read more

I happened in here for a breakfast bite. These are the nicest staff people ever. Wow! I dunno, maybe everyone in Covington (that is where I am, right?) is nice like this. read more

SO SLOW. I ordered a large diet coke and a small coke. After waiting about 10 minutes for the two cars in front of me to pay, I paid and pulled to the second window. At the second window they realized they got my drinks wrong and asked me to pull up and wait for someone to bring the drinks to me. It's been 13 minutes, I'm still sitting here for my drinks. This is ridiculous. read more

We arrived at 12:20 and they told us they were closed through the drive through window so we left. The hours said that this location was open until 1 AM on a Saturday night. There were other cars in front of us speaking to people at both drive through windows so I feel that something was amiss. This was on 5/15 at 12:20 AM. read more

If I could give ZERO stars that is exactly what this McDonald's would get. The female morning Mgr is absolutely terrible. And each time I go there the coffee machine is always on cleaning mode. Each and Every time I go!!! How is it that possible??? Today is 2/28 and once again the coffee machine is not working. And once again it's on cleaning mode and I asked the question how can it be on cleaning mode when it's never been used? -5 stars!!! Absolutely ridiculous how does this McDonald's stay in business? read more

This is the worst mcdonalds ive ever been to in my life. The management is horrible, the food is horrible. My dad has been complaining to the management here about the lousy service and poor management for about 10 years. I'm thankful that he finally gave up on trying. read more

I have been to this store many times in the past year and the service is consistently slow, inacurrate and rude! I never hear please and thank you even tho I am polite and understand these are unskilled workers for the most part. The only communication you get is, "yuh, or eye roll or nothing but the head turned away and the bag thrust thu your window. They do not post your review on their facebook page and reviews are mostly very poor and unacceptable. Not a word back from the store either.The phone number gives fax noise and never answers when u try and call mgr for complaints. Always out of ice cream, never an apology. Their attitude at each visit is like they are doing you an enormous favor and they hate their jobs. Drive thu speaker picks up laughter, inappropriate conversation and a party inside, behind the counter. Long, fake fingernails with a few missing, long hair in braids or free to fly in your food. They never wear hats nor hair wraps. Rap star, rude and gangstah attitudes! Any special order of simple things like no onions is delayed by 10 or more mins. They bring the bag outside, open at the top and throw it thru the wondow. I'm going to Dairy Queen or Chikfila from now on! On line corp feedback comes back with error message after you take time to complete. This store DOES NOT FOLLOW FRANCHISE RULES IN PROCESS NOR ATTITUDE! What happened to I'm loving it? Should be I hate you now go away or I'll fling a bugger in your food or spit in your coffee. Run away! read more

Food was good; service was terrible. There were about a dozen people waiting there after ordering. Person said "we're waiting on fries," but every basket of fries that came out of the fryer went to the drive-thru window. 15 minute wait for Bib Mac and fries -- not satisfactory service! read more

I have visited this McDonalds for several months now and the service is awful I had to wait so long just for an Oatmeal and coffee. So I tried to order thru drivethru to see if faster and it was the same wait as inside the other day I went to the drive thru got there first there was one person taking orders and she began my order and as soon as the person came on the other side she took his order and didn't finish mine then she had me to pay for someone else order and still did not give me what I asked for. It was bad with just one window but the second added window their SERVICE IS WORST!!! From now on I will only go when my grandson visits not anymore... read more

This has to be the worst! They didn't have bottled water, the fries were extremely salty, and the apple pie was dry. And the worst part about the experience is that I went through the drive thru and didn't realize I had wasted my money until we had driven off. read more

I buried my step-dad on March 9th and after a very hard and long day, we were both hungry and around midnight we went through your drive-thru in Covington on Hwy 278 down the street from the hospital. Having been through a funeral of a loved one was hard enough, but the bad day had yet to get the cherry on top. The girl at the window was arguing with and insulting another employee. We paid and the guy at the next window seemed unsure what drinks we needed but gave us the correct drinks after we told him (without giving straws). We were told to pull over to the side and someone would bring it right out. The number of other cars waiting grew. We waited about 10 minutes, when another employee (I'm guessing the cook, as he had an apron on), ran food out to another car that had been waiting when we pulled up. He ran over to our car and asked what we were waiting on. He went back inside and we waited another 5 minutes when the same cook ran back outside to clarify the order, needing to know what the meal number the food was supposed to be . He ran back inside and we waited another 5 minutes (now at a 20 minute wait after paying for our meal). At that point, my wife did not feel safe eating the food as we were both wondering what on earth was going on inside. We drove off, having paid but never receiving our food. It was THAT bad. No signs of management...just a bunch of bickering teens who clearly didn't care. The only person who appeared to be trying was the cook. The rating should be no stars, but that's not a Yelp option. Pathetic...horrible ending to a horrible day. read more

Rude employees. It always stinks in there, especially around the drinks. Employee and customers were harassing customers (a few employees friends were gathered around the counter). Disgusting place with rude, incompetent people. Ugh. read more

Waited way to long. No one at pay window so I went to the other window. Waited another 10 min. Last time.food taste like ass.never again.

We visited this McDonald's around 4:30 in the afternoon, so it wasn't very busy, but the place was disgusting. All the trash cans were completely full, none of the tables had been wiped off, and there were spills all around the drink station on the counter and the floor. We tried to play in the playground area but someone opened the exit door causing the alarm to go off and we had to pack up our meals and leave. We will not be back. read more