Had a great interaction and received good info. Ron, one of the assistant managers, was absolutely…read moreprofessional and helpful. Thanks Ron!

Came to change my car keys dead batteries and staff were nice and quick to help! Highly recommend…read morethis place!

Daniel helped me in so many ways I really appreciate the problem solving and information. As a…read moresingle woman, he was respectful and kind.

Jeremiah helped me replace my battery today, which turned out to be a chore due to some warped/old…read moreparts. With every annoying obstacle that popped up during the process, he was gracious, persistent and patient. He didn't give up and made sure I drove out of the lot with my new battery. His customer service was kind, thorough and attentive. Give this man a raise! I greatly appreciate your help today, Jeremiah.

Poor Customer Service - Won't Be Returning…read more Ladies, if you're looking for good customer service, this is not the place. I purchased a windshield wiper blade from this O'Reilly location about three weeks ago. Today, I tried installing it myself but couldn't get it on properly. I returned to the store -- which wasn't busy at the time -- hoping for some quick assistance. Instead of being greeted, I had to interrupt "Sheila," who was watching something on her phone. I explained the situation, and her response was, "They shouldn't have let you walk out without installing it for you." I asked if she could help me, and she followed me out to my car and said, "Give me a minute." Several minutes passed. I went back inside and found her helping other customers, with no explanation or follow-up. No one else offered to help, either. Frustrated, I left and drove to South Denver Automotive Garage -- not even a mile away -- where someone kindly installed the wiper blade in less than five minutes. I'll be taking my business there from now on. This O'Reilly location has lost a customer.

I came here for a battery for my Subaru and some fluids. Unfortunately this chain does not install…read morebatteries. I was happy to do it myself in their parking lot but needed a wrench or pliers. They say they will lend you the tools, but they did not have a ten mm wrench to loan me. Nor did they have a pair of pliers. So I returned the battery. They have a ridiculous set of priorities in my opinion. They lost a $160 sale because they did not have a $5 pair of pliers available. What a way to run a business!! Other auto parts chains are happy to install a battery for you - and I am heading to one of those.

avoid this place if you can the rudest employees that have…read moreever unfortunately been hired. put you on hour holds, never transfer you to the right person, are not educated enough on what they sell to help with purchases. called one right down the street and they helped right away!

My battery died today so I had to come here to get a new one. The employee was very helpful,…read moretelling me all of my battery options and they even installed it for me! It was as painless as I hoped it would be.

The guy in front of me was swearing and acting like an idiot. The staff were super patient with him…read moreand worked things out. Also gave me a $10 gift certificate for recycling my car battery. Solid place.

We really needed help buying multiple things for our car and Pedro helped us so much!read more

I have a ReTrax XR tonneau cover I bought from Suburban Topper (ST) a year ago. It stopped…read moreactivating when using the remote. ST got me in quickly and diagnosed the problem as a remote receiver unit that went bad. They worked with ReTrax and ordered the part. It took a few days to get the part but hey, I was camping anyway. The replacement took minutes, in fact it was installed before the actual appointment time came. All the guys that helped me were understanding and courteous. I find it refreshing to again deal with such a competent company.

I bought a tonneau cover for my new truck in 2007 at Suburban Toppers. I called them and said I had…read morea hinge problem on my topper before I could tell him what I had he asked if it was a 2007. He said bring it so they could look at it. I drove into the parking lot and showed it to a nice gentleman. He went and got the proper tool and it was fixed in 10 minutes or less. He didn't charge me for the quick repair. I have always gotten great service here for a great product.

I just bought a new car and I had no clue where to put the coolant in. Adrian was super nice and…read morehelped me put the coolant in my car!!

Friendly staff and high quality stuff for decent prices! Will return for future services for sure.read more

The owner Jerry made me feel right at home, the staff here is knowledgeable and down to earth. This…read moreestablishment is a full experience..I knew my best interest was held high & dude knows his cars....he caught an issue the dealerships missed and saved me 3500 by looking over my warranty's and utilizing the perks before they expired. Highly recommend & will definitely be back

Don't recommend at all unless you want used and cracked parts on your top end and your vehicle gone…read morefor 2 months and no one to answer your calls. Ect. Never finished tuning on vehicle. Exhaust on the vehicle was only hanging from headers. two piece driveshaft was also damaged. Asked to get my car cammed and turns out it isn't cammed.