Steve the ower is not good on his word bc I have been waiting over several months to get a call…read moreback from him to get my car in for a oil change and I really dont recommend on taking ur car to him bc he will just let it sit there and not get done until he wants it done

Went in for an oil change, my first time in. The service was quick and price reasonable. I watched…read moreseveral people come and go picking up or dropping off cars. Asking questions about Odd noises under the hood and such. I was impressed with the frank clear communication. Mr Pangallo would take a peak and say " that's sounds like a Toyota timing belt. The dealership you bought it from is best able to handle that job". Without hesitation he was frank and clear with everyone he spoke with. Most of the people spoke as though they knew and used his services regularly.

I will ALWAYS use the Tint Shoppe in Cincinnati! They provide the absolute best prices for high…read morequality tint jobs anywhere in the area!

When a car is having trouble starting, you get it to a repair shop before it doesn't start at all…read more We brought my friend's car to Mark's after noticing a pattern of stalling. While the problem was happening for a week, the technician said he couldn't replicate the stalling, everything was fine, and sent us on our way. Of course, the next day, the car was back to its same stalling shenanigans. A few days pass and the car eventually dies in a parking lot. AAA was dispatched to give us a jump. They first tested the battery - not the culprit. Plus it's only a little over a year old; car batteries last 3-5 years. The AAA serviceman jacked up the car and engaged the starter manually. The car powered up and we drove it to Mark's Garage to replace the starter, as diagnosed by AAA. "It looks like you need a new battery. Contact AAA to give you a free one." We were told this repeatedly by the Mark's technician after requesting they fix the starter. AAA tested the battery three times; it was good. Besides, why would a business, who can sell us a battery, tell us to get a free one from AAA? Something was fishy. We declined, and told Mark's to fix the starter. Then the technician told us he had to rule out a faulty battery in order to work on the starter. To do this, we had to purchase a new battery to "test." Wait...what?! Why would we need to buy a new battery prior to a diagnosis? Shouldn't repair shops have a test battery available? What happens with our brand new battery when they find out our old battery was fine and the starter needs replacing? Then we're out $200 for a part we didn't need! My friend told the technician, "I will pay you to install the battery. However, if the battery is not the solution and the car breaks down again, you will be fixing this problem free-of-charge." The car sat at their garage for the past week, not repaired. We hired a tow truck and had the car transported from Mark's to another garage. The new repair shop agreed it was a faulty starter, installed a new part, and we had the car back and running the following day. My friend had the impression that she was given the run-around because she is female; an unfortunate, but often true occurrence at auto repair shops. If you're a lady looking to service a car, avoid Mark's Garage.

Have been using Mark for many years I don't drive anymore but my daughter never takes her car…read moreanywhere else whether just for oil changes or repairs

Very professional. Did a fine job identifying problem with my system install and provided a great…read moreoption they didn't necessarily have to to resolve it. Ken went the extra mile for me and I appreciate it. Highly recommend

Great people and very accommodating. Came in early for me. No problem. Professional and courteous.read more