Went on Christmas Eve and while it was very busy with a long line out the door, it moved fast and the staff was efficient and friendly. Love Portuguese bread and pastries! They have everything you need including some frozen and tinned food. The pasteis de nata aka Portuguese custard cups were delicious as was the meat pork bread. Friendly service! Wish we had one in la! Great bakery with plenty of parking. A must visit for delicious deserts and fresh bread. read more

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Excellent excellent bakery. Service is good. They have really delicious pastries. They make beautiful cakes. Everything is delicious and fresh. The egg custard tarts are really excellent. Prices are reasonable compared to other places. Convenient location. Good parking. read more

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I was very excited to try this place for their custard tarts and other goodies but was pretty unimpressed. We came in early Saturday morning would've expected a lot of fresh goodies. I got some custard tarts, mini cannolis(regular and chocolate chip, slice of tiramisu and a slice of the cookie and cream. Custard tart 3/5 It's my first time trying a Portugese custard tart but had eaten plenty of Portugese egg tarts( from Asian bakeries). The tart crust was only a little flaky and chewy. The custard wasn't creamy or eggy but just very sweet. I tried heating it back up and cold. It was just ok. Cakes 1/5 Both cakes tasted like it's been in the fridge for a while. The cake wasn't soft or fluffy. The filling and cream was harder than expected. The top tasted like fondant mixed with icing. It was strange textures in my mouth and was kind of disappointing. I even tried to let it sit at room temperature for a little to see if the cream would soften but it didn't help. Cannolis 3/5 They weren't bad. They tasted like cannolis. Wasn't impressed with my visit, but I am not sure if it was the time that I came? I would expect the freshest goods on a Saturday morning. It is located in a strip with ample parking. read more

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Since I left my previous review, the store did have their bread slicer repaired. It slices beautifully.

Excellent excellent bakery. Service is good. I have had breakfast and lunch from them. Never had a bad sandwich from them.

I got some cookies from here and they were great! I liked the ones with chocolates especially. This place gets very busy on weekends, so plan accordingly. The only reason why I didn't five 5 stars was because of the staff members. They were not so friendly. I didn't know how to order what since I don't usually go to Italian bakeries, and the staff member gave me a look to rush the order. If you already know what you'll be getting, you should be okay! read more

Chaves Bakery and Deli - Assorted cookies - Delis Near Me - Shelton, Connecticut

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This morning at 6:30am I walk in and ask for 6 Portuguese rolls. The guy unties the big bag of rolls and starts putting in bag for me. I said wait a minute, are those yesterdays rolls? He said yes. I said if I wanted yesterday's rolls I would have come yesterday. I am here at 6:30am for rolls that are fresh from today. To think this place is selling yesterdays bread at FULL price is shocking to me. Most bakeries either donate leftover to shelters or sell the next day at a discounted price. Nope, not this place! They give you yesterdays bread and hope you don't notice. I understand all the cakes and pastries are days old but the bread??? Seriously???? Nope I will never go back. I have been coming to this bakery 3 times a week since they opened. I live 2 minutes away. I will travel across town to the other bakery before I ever come back here. read more

This isn't my typical chaves but I decided to stop here for some breakfast sandwiches. The wait wasn't long, my order got taken quickly. The girl who helped me had great customer service skills I'm not sure what her name was but she had short dark hair and she was very friendly. The food was good and the bread is delicious! read more

They have Boars Head! Awesome! And cookies, cakes..oh my, the list just goes on. For about 8 or 9 dollars you get get dozens of cookies. And they have every kind of cookie imaginable. I was directed here by a few locals who told me how yummy it is. They were certainly correct! You almost do not want to eat anything because the displays are so pretty. See pics. Love the bright pops of cookie color! Yum! On top of that, they are also a deli AND they sell Boars Head. I had never heard of Chaves before but I certainly will be putting the word out. A Bakery AND a Deli that has such great food. I will be back. read more

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The best bakery in town we go there every week, the rye bread is the best. They sell out so get there early. As for birthday cakes they are the best. The employees are always and helpful. read more

I stopped in for some bread. First time here. Impulse bought a custard pastry and a glazed donut for my drive. The pastry was fine but the donut was awful. So awful I had to call them and let them know seconds after that first bite, which I made myself swallow like an idiot because I didn't have a convenient place to spit it out. The woman who took the call asked if I still had the donut to which I replied I did. She said she would refund or exchange it. I said the dollar-something wasn't as important as them pulling the donuts from the case. The donut tasted like rancid oil. Not a hint of rancid.. RANCID. I had the great displeasure of burping up the taste of rancidity for the next few hours after that one small bite. It had a stale bready/mealy texture. Not fresh, and this was before noon. I let her know, rancidity produces free radicals ..which cause cancer. read more

FIX YOUR HOURS. JUST LEFT AND YOU GUYS ARE ALL CLOSED UP. Says that your open till 7 not true!! Just drove 30 minutes out of the way. Ridiculous. You need to update this so people can actually be aware of your hours. read more

Someone just needs to enforce or even make an attempt to enforce the Covid rules in here. One young woman behind the counter covered her mouth only, and left her schnoz to swing freely while she sliced meat and fetched bread-not cool. They have blue tape on the floor to indicate customers should stand behind it to order, pay etc. the first time I went post pandemic, i didn't notice it. A sign at eye level or a verbal reminder once in a while to stay behind the blue line would keep everyone safer. Normally I find the service there otherwise to be pretty good and I understand they are young employees, but someone needs to speak up. Today while I was inside an older, not very clean looking, man came in through the wrong door, no mask, bounced right on up to the counter past the tape, leaned over the glass, rubbed his nose several times with his fingers and touched the glass counter with his hands while spewing droplets all over the place. It was absolutely disgusting and the girl with the exposed nose served him. Though they kind of deserve each other's germs, I hope they both stay safe. It was extremely gross though and until the employees or the owner makes an attempt to remind/enforce safety i won't be back. Oh and some of the cupcakes we bought were stale. Unusual for us, as we come almost every week and don't usually have freshness issues. read more

Thier food is good half the time but the other half is just terrible. Almost no one working there cares at all about getting your order right and they get it wrong more often than not . All they have to do is write down your order and have some decent people hired and they would be good but ive been going there for years out of necessity and they just never improve. read more

Fantastic authentic Portuguese rolls and pastéis de nata. Mixed pasties were all delicious and the kids loved their holiday cookies. We definitely be back read more

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I bring my mom and grandma a few times a month after appointments for lunch.Our family loves it here especially for the thick sandwiches and Boars Head meat. Lately, when I go in there are young girls on their phones while others are working with a line. Unacceptable and unprofessional. I went in about 2 weeks ago and ordered a hard salami sandwich for both my mom and grandma by a girl whose name starts with a L. I forgot the spelling, I do apologize... When they got home, my grandma told me she had plastic in her sandwich. My mom opened hers and not only dis she have 4 small slices of meat but every slice had plastic on it. I had to go to work so I called up and a girl by the name of Crystal was very nice and said she apologizes and to come in for 2 sandwiches on them. I went in the next day to talk to Crystal but she wasnt working. Instead I talked to Sharon who was more than apologetic and was wiling to fix the issue. When I asked to see the salami to ensure my family wouldn't be eating plastic I saw that there were 3 or 4 opened salamis. With management not there and letting their young staff (not all but most) just know your product is being wasted and not only did I come back but 2 others during my 10 minute visit came in as well. It's a shame and I hate writing these but hopefully someone sees this because things need to operate differently. Thanks to Sharon for the experience I was used to, we will be back... She is what you call a true employee who cares about the customer and her work place. Great hire! read more

I ordered a sliced round portuguese bread and a few pastries. The pastries looked fine but were almost inedible!? The bread was sliced (hacked) by an old machine that needs servicing. The slices were all irregular and the middle slices were ripped. The bread was tasteless and the texture was crumbly? We will not be shopping there again...Disappointing! read more

I ordered a custom cake, cupcakes and cookies for my nieces Winnie the Pooh themed baby shower and was beyond pleased with them. They greatly exceeded my expectations. The designs were exactly what I envisioned and besides that they all tasted great. My friends and family were raving about how good they were. Additionally they worked with me on the designs to find the most economical options to get what I wanted without breaking the bank. They delivered on time and were professional but still warm like extended members of the family. I totally recommend them and will personally not go anywhere else. read more

Chaves Bakery and Deli - Winnie the Pooh themed bagged cookies. Rattle, beehive, onesie and little plaque. - Delis Near Me - Shelton, Connecticut

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The food is great. Good deli sandwiches, delicious bakery items. My family especially raves about the muffins and cookies. I normally get a ham sandwich with cheddar for lunches, which is reliably good. The service, on the other hand, varies from excellent to dismal, depending on who is working and who serves you. Some are quite generous and careful with your food. Others are quite parsimonious and careless. Best advice is to watch them closely in case you get one of the bad apples. read more

Love this place. I've worked here and I'm here all the time. The sandwiches and the bakery items are so delicious. Very clean as well. Def a must. read more

The Oreo cake they have is my new obsession. My son and I can't get enough! They have a great selection of pastry, bread and goodies and their sandwiches are always fresh and delicious. The girls who work there are always pleasant. The prices can't be beat! A decent slice of cake and a coffee will cost you well under 5 dollars which can't be said about anywhere else. I won't buy my cakes from anyone else! read more

I waited 10 minutes behind two people for my order to be taken, one was only a pickup and the other had already been waited on before I arrived . I ordered a bacon egg and cheese that was almost $4. I said please add "salt, pepper, and ketchup" 3 times and I received the puniest breakfast sandwich ever just covered in pepper. There is such little breakfast meat on it that it's basically just an ok roll with pepper. Very disappointing. read more

Chaves Bakery and Deli - Delis Near Me - Shelton, Connecticut

Amazing bakery with a great selection. They have some of the best homemade desserts. Also the sandwiches are to die for .

I've been to their other locations (Bpt.) & this one is run fairly well. I've got to be honest, I've only tried their bakery items, no deli stuff really. But the bakery items I've tried was VERY delish!!! Cakes/pastries. They will make things to order, just ask. Service has been fairly friendly. Prices are reasonable. I will return for sure!! read more

Love love love! This place had the best rolls. Fresh daily 2× even. They wont let me just give it stars so I'm filling space by saying so. read more

I don't know how they got all these stars . I went on a Sunday the cookies were stale and my daughter said they taste like the cardboard box . I got my toddler a cupcake, not good . Nothing taste fresh. read more

Lucia and Tony are amazing at what they do. I wish this picture would post not rotated, but it doesn't matter. We called them up, asked if they were able to make a cake with wolves on it and that is all the info we gave them. They asked what we wanted for cake flavor, filling flavor etc and this is the outcome. It blew us all away. We thought we were going to get some kind of wolf in frosting. Not at all what we got. The birthday boy was completely blown away and it was a huge success. The cake was moist and delicious, there was nothing left. Everything was edible and delicious and we can't wait to get another special cake from Chaves Bakery again! We are so pleased! Thanks again to Lucia and Tony! Job well done! read more

Chaves Bakery and Deli - Delis Near Me - Shelton, Connecticut

I picked up a pre ordered birthday cake on Friday, it was under the name Heather. When we tried to eat it Friday night it was extremely dry, we could barely taste the peanut butter in the filling. I've gotten several cakes from you in the past and it was never a problem but this cake was so dry no one could eat it. We had to run to the grocery store and get another cake for guests to eat. read more

I was told that Chaves Bakery is a terrible place for employees. They make them work 8+ hours with no break/lunch break, which is ILLEGAL and make them work when they're sick. I was told by one of the employees that one of the bakers had strep throat and was still at work making cakes. I wouldn't want my food from a sick person. They wear gloves to make sandwiches, but use the same gloves to handle money without changing them. They are not a clean bakery. Sad to say, but I won't be coming back, I like my pastries not filled with germs. read more

Average at best. Food is good. Service is not. I frequent the deli and love the quality of meats and toppings. Side dishes (pasta and potato salad) lack flavor. I've had a few cakes and pastries and enjoyed those as well. If there is a line, expect to wait a solid 20 minutes. They do not know how to handle a crowd. They also tend to use additional toppings on your sandwich that you didn't ask for- it's annoying to clarify the info or (worse) get back to work and find out your sandwich is covered in something you don't like. Try to avoid the stocky blonde chick who has a MAJOR attitude problem- every time I order from her, she rolls her eyes so much that I'm convinced her eyeballs are going to fall out of her head. Maybe that's why I get extra toppings? She can't see what she's grabbing? read more

My only wish is that they open about 5:45. I work in the area and start at 6, so I have to come for lunchtime or after work. I would sooooo stop in and get pastries for the office if they had an earlier opening time. I have no self control when it comes to walking in this place and I want one of everything! Their breads are good, and cookies are excellent. read more

3 weekends in a row received stale rolls before 10:30 in the morning. Time to switch back to royal.

Chaves is our go-to for special occasions...their cakes are delicious...and Lucia is always so accommodating.

I always stop here .Great sanwichs and pastry I would give it 5 stars if there was one closer to PLAinville read more

My sister has been jonesing Bear claws for a while. Yesterday stopped while so school kid was getting door to door service. I thought I'd pull in and get her one. Being late they were closing they were not available, but they happy to stop take my order and put in an order for today. She was so happy get them and gives them 5 s. They are really good. read more

Chaves Bakery and Deli - Delis Near Me - Shelton, Connecticut

They made us a beautiful and delicious unicorn cake for my daughters birthday. It was so great working with them!

Looking for a place for lunch yesterday, someone recommended this bakery and deli. We were not disappointed! The sandwiches are made with Boar's Head meats on your choice of freshly baked bread from the bakery. If you are still hungry after this sandwich, they have a wonderful selection of pastries,'s cookies and cakes. read more

Disappointing. Chaves has long been one of the better bakery chains in Fairfield County but this one in Shelton, not so much. Portuguese rolls have long been their trademark but they just can't get it right with any consistency. One day they're good, the next they're way undersized. Often times, they are stale. Today, they were overcooked to the point of tasting like cardboard. And it's not just the rolls. They have apple fritters which were great at one time. All of a sudden, they were half the normal size. Same price. And their potato salad is often excellent. Unless it's not. These guys are all over the place. No quality control. It's a crapshoot. Count me out. read more

The cake is ok but let me tell you those ladies in that place have magnum rears and it makes up for the horrible sandwiches. Also the place has a weird aroma of like piss and Gatorade. It's weird... read more

My wife placed a large order for Easter and at the same time, purchased a poppy seed bread. We had the bread and found a number of long black hairs in the role. My wife went back to ask if they would replace or refund the money. The girl at the counter was very nice and understanding but the owner, Tony who was in the back room said how can we be sure you are correct ( IDIOT ) My wife said forget it for a $9.00 Bread and told them she was canceling her order. $75.00 When he heard that, he offered 30% off. ARE YOU KIDDING ME?? My wife canceled the order. I have always been a big fan of Chavez Hotdog and Hamburg Rolls but I will go someplace else. I see the reviews for this store and wonder how John Chavez can tolerate this kind of behavior. Its his name read more