Friendly service, lots of parking 2 large bubble tea with grass jelly. So good we get to custom our ice and sugar level The cafe was quite not so busy clean...but too bad the heat was on, it was quite hot inside read more

A friend gave me a BMO corporate coupon that I thought was a BOGO (Buy One, Get One Free) offer. However, after ordering, I realized it was actually Buy One, Get the Second 50% Off. The terms were written in very small print, which I found a bit misleading, as I think many people would naturally interpret the promotion as BOGO. We ordered two large drinks -- a Chatime Roasted Milk Tea and a Taro Milk Tea. Unfortunately, the experience was disappointing overall. The counter service was not particularly good, although luckily I didn't have to wait too long. The drinks themselves were also underwhelming. I could barely taste the tea flavour in either drink; they mainly tasted like sweet syrup and milk. I was hoping for a more flavorful and satisfying milk tea, but unfortunately, this wasn't for me. I don't think I'll be coming back. read more

Chatime - Bubble Tea Near Me - Richmond Hill, Ontario

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I was nearby while running errands, wanted to pick up some drinks so decided to stop by. This Chatime is located at the corner of the plaza. The shop is spacious with lots of seats and tables available. I got their thai milk tea one with tapioca and one without. Thai milk tea is usually one of my go tos, absolutely love it! read more

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I stopped by today to wait for a friend. Ordered a Jelly and Juice. It came with both bubble and coconut jelly, which I love. The lady at counter was very friendly and helpful. I asked to have more coconut jelly than bubble. She quickly made one for me, no fuss whatsoever. The juice tasted strong (aka not diluted). On a side note, the lady washroom was clean and tidy. This won a thumbs up from me. read more

Last Saturday, I was at RioCan Elgin Mills Crossing to pick up dinner at Pi Co. After fetching my takeout, I looked across the plaza and saw this Chatime. I tend to get bubble tea twice a week and have been on a quest to visit new Chatime locations as of late. I decided to check it out. I found a spot fairly close to the store. I backed into it and walked in. Out of all the Chatime locations that I have dropped by, this one is the prettiest. From the neon bubble tea sign, to fresh orchids in the lobby area, I loved how different this location looked inside. Most have the same cookie cutter look and feel. Small store. A few tables and chairs. A small prep area. Nope, this one was different. Practically all tables were taken when I got there. I don't blame them. I'd hang out here, too. It's so spacious. You follow the instructions on the floor to get to the order area. One woman was in front of me, taking some time to place her order. I was thankful that she was. I was figuring out what I felt like myself. As of late, I love the BT21 kosmos drink. Sadly, there was a note by the order area that an ingredient was out of stock and this drink wasn't available. Bummer! This month's tea of the month is yummy. I knew that I wanted it. After looking at the menu, I placed my order with the nice man at the counter: - Golden aged milk tea - Mango green tea with coconut jelly Both of them were large, with less ice and no sugar. I scanned my Chatime app. The scanner is in the lower left part of the plexiglass where the speaker is. I paid with a debit card. I tapped, added a tip, and my transaction was paid. The man asked if I wanted a plastic bag for 15 cents. I declined. If you get two drinks, you get a small cardboard tray that you can recycle. Because I got two large drinks, I got a lunar new year purple envelope. I have no idea how long this promotion lasts, but I will take it. I moved off to the side where the pickup area is. The woman in front of me got her order. You can place your order ahead of time on the Chatime app or through Uber Eats. Since I had spotted this place and drove over here like a deprived bubble tea addict, the thought of placing an order online never crossed my mind. The nice man carefully placed my drinks in the small tray and supplied Chatime's signature purple straws. I thanked him and wished him a great evening. He reciprocated. I left happily with my drinks, placed them in an insulated bag (I keep forgetting to bring it with me into the store), and drove home. My drinks were still icy cold by the time I unpacked them at home. I had the mango green tea with coconut jelly first. I don't think that I've ever had this drink, but I love it. Mango green tea and coconut jelly give me hope that winter will soon be over. My mind wandered over to a warm location near a a sandy beach, with the sun beaming down on me. I loved this beverage. The mango was refreshing and put a smile on my face. I swear that a third of my cup had coconut jelly. It is my favourite topping. To get such a generous amount of it made my day. I had my other drink the following day. The flavour profile was the exact opposite. I love black tea and its strength is pretty good in this drink. It has milk in it by default, with gives this drink a smooth finish. I felt so relaxed drinking it. If you want the lactose-free version, go with oat milk and pay a bit more. This Chatime is awesome. Richmond Hill is so lucky to have it! It definitely makes the downtown Markham location that I frequent look shabby in comparison. I had an excellent experience and will certainly come back for more when I'm in the area again. (96) read more

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This Chatime is tucked away into a corner. It's actually closest to the Leslie St and Elgin Mills Rd intersection. The employee working when I went was very helpful and patient. I had a drink to redeem and wasn't sure if she had to scan the barcode first in the app. She let me know that I should order first and then she would scan the barcode. Since there weren't any other customers waiting my drink was ready very quickly. The Thai milk tea that I got with 50% sugar was sweet enough without being overly sweet. It was also good that she reminded me to give the drink a shake first before consuming. read more

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Always been a fan of Chatime and this time around they have a BT21 collaboration! The cups are absolutely adorable and the new drink Kosmos is yummy! I recommend going for 30% sugar so it's not overly sweet. When you order two large drinks you also get a purple pocket! Highly recommend everyone to go try it and grab these cute cups! read more

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Amazing friendly service today at this location of Chatime. Our order-taker answered all of our questions about new and featured drinks. I tried the new espresso signature milk tea without added sugar, less ice, dark roast espresso and added brown sugar pearls at the recommendation of the barista (since I find the regular brown sugar milk teas way too sweet). It is DELICIOUS! It tastes almost like a 鴛鴦 (HK milk tea/coffee) with bubbles! It's definitely my new fave drink. My friend decided to try the Golden Age milk tea that was supposed to taste like HK milk tea. She said it just tasted like sweet milk tea but didn't have the smooth HK more intense tea flavour. read more

Chatime - Yum! Espresso signature milk tea with brown sugar bubbles. - Bubble Tea Near Me - Richmond Hill, Ontario

I am so happy that they opened up a chatime here in this location that LACKS bubble tea!! This spot used to be green grotto which was okay ... this is definitely way better. I got take out this time since I was in a hurry. Whoever's doing cash is always soo nice, greets you with a smile on their face. Service is always so fast too even on a weekend. The venue itself looks so warm and cozy. You fan drink at the table and relax with friends/families. The place is always so clean too. Other chatime locations are usually messier, but they seem to keep the place clean regardless. I love coming here. Wish they opened at 10am so after I drop off my kids to school, I can get my bubble tea/boba. read more

Chatime - Lunar new year promotion. Roasted milk tea - Bubble Tea Near Me - Richmond Hill, Ontario

This place is soooo understaffed. Time after time, I give it another chance and I just can't lol, waiting with just a few people in line has taken over 20-25 min just to order and then another 20-30 to wait. There's way too many mobile orders and delivery orders as well as people filling the whole store up, yet they have one person on cash and one on bar. Y'all.. when I worked Starbucks during the buy one get one free promo days, best believe our manager staffed the entire staff with everyone on payroll. Not sure what's going on here but staffing just ain't it. No matter what time I come here; this place is just packed and slow. Even with one person in line before, it took over 15mi. For me to get the drink. First world problems l o l, but coming from a consumer's POV, this spot just ain't worth. Also chatime has very mediocre boba so I don't even know why we bothered coming to markham for this. read more

My usual bubble tea is the passion fruit with lychee bubbles. I decided to try something different this time around, and try one of their newest flavours which was a cereal froot loops milk tea. It was horrible! I thought it would be interesting to try it considering that it was new. Much to my dismay it was not good. Cereal does not mix with milk tea or anything for that matter. The fruit loops got soggy really fast, within the first five minutes they got mushy. The service was slow. And we were the only customers there, we ordered 5 drinks which usually doesn't take that long. read more

Chatime - a hand holding a cup of bubble tea - Bubble Tea Near Me - Richmond Hill, Ontario

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What better way to cool down on a hot day than to get bubble tea! This Chatime location is relatively new and is quite spacious inside. There is also a cute purple neon sign near the entrance that says "Chatime is happiness in a cup" which is nice and instagramable! I tried their new brown sugar series. You can now adjust sugar levels and choose from fresh milk, milk tea, or oat milk. I got the oat milk one as not many stores offer that and it was pretty good and a great alternative, so refreshing! This drink is also topped with sea salt crema which is like a salty foam, giving the drink a slight salty taste which was quite interesting, but I probably prefer the drink without it. Love that Chatime also has a great initiative going on as they're donating a portion of sales from drinks sold to support healthcare workers and hospitals fighting COVID-19! read more

Chatime - Brown Sugar Pearl w/ Oat Milk - Bubble Tea Near Me - Richmond Hill, Ontario

Got three bubble different bubble teas. They get quite busy as many students come to buy drinks. read more

Chatime - Bubble Tea Near Me - Richmond Hill, Ontario

Another Chatime opens at the corner of Leslie and Elgin Mills. Of course this just gets a bit closer to Aurora/Newmarket--my drive gets a little shorter. I should just buy my own franchise. In the meantime, all aspects of the winning formula are in play. Based on the huge lineup, I hope the two staff members were not the normal staffing levels. I do not like to wait for my Mango Green Tea, slight sugar, no ice, no toppings. When I'm in line, I'm already very thirsty. Ahh, refreshment! read more

The bubble tea here is same as other chattime locations but with very slow service atleast 20 mins to make a bubble tea. They never ever pick up their calls. I just wanted to place an order ahead of time to avoid the slow service. On the rare occasions when they do pick up . They are pretty rude about it . One of the girls who picked up told me theres nobody to take your order . Call back in 5 mins . And they dont answer when you call back . I told her I said I just wanted to place an order for pick up in 20 mins. She said call back. One of the guys put me on hold for 10 mins . I can hear him taking other ppls orders . I hung up and called back . No answer. For the owner . You could've had my business 3x a week but due to them not picking up . You have lost business. read more

Great to have a Chatime near me now!! The staff are very nice and the drinks flavours are spot on with the other Chatime's I've been to before this one opened. Service though, is a little bit slow when I first went when it opened but now the staff are a bit quicker than before. read more

30-40 minute wait for a cheese tart and cookies, even though it's already premade. Lol chatime has come a long way. Nice