Friendly, knowledgeable staff Reasonable pricing Training area Boarding area feeding area Grooming area Six different play areas depending on the size of your dog, including two outdoor areas Every area has cameras so you can watch your dog at any time they are there. A lot of specialty products that are a bit cheaper than normal pet stores We like the Raw food selection from Courtney Farms Specialty pricing for First Responders read more

The facility is beautiful, the staff are friendly and knowledgeable ! They offer so many different programs which is fantastic for my dog reactive Halo Husky Alum. While she doesn't attend the daycare anymore, the training department is fantastic@ read more

I regret not listening to what I had read online/heard from others about chasin' tails. I had taken my 4 year old GSP to get his assessment done and upon pick up received some bizarre comments about this behaviour. There were comments made regarding things I had never heard of from any daycare that he has been to the last 4 years. We have recently moved to Calgary from Halifax and he has attended daycare since before his first birthday. The only comments we have ever received was about how much he loves to have fun and how much of a good boy he is. The daycare staff would light up at the sight of Henry coming through the doors. Chasin' tails went on to claim that he was snapping and frothing at the mouth which is all behaviour that is not common for Henry The staff went on to say that today was an odd day as there was lots of chaos and barking dogs in the daycare, but proceeded to tell me Henry was anxious and I thought well I wonder why. They proceeded to tell me that he is unable to attend freeplay and will require training from their staff in order to rejoin freeplay. This seems like a money grab to me and I can see others have posted about this as well. Upon pickup, I immediately cuddled with him and noticed that he didn't have the usual scent he carries after a day at daycare, a walk, and playtime with other dogs. This made me suspect that he may have been crated for the day without any proper assessment. Henry attends BowDog in Calgary, and the staff there absolutely adore him. They've given us excellent feedback about his behaviour. Similar to Henry's previous daycares, BowDog provides real-time updates about his activities on social media. None of the posts on any of these social media platforms show any behavior that would label him as 'aggressive,' as suggested by Chasin' Tails. I would hate to see someone fall for this and give into the "training" they offer. read more

I took my puppy to the puppy orientation class to get some socializing with her, the instructor had 8-10 puppies just running around and wasn't watching where she was walking. She stepped on my puppy who made a god awful noise and was limping immediately after. The instructor didn't apologize but she said 'oops, I better watch where I'm stepping' if my puppy wasn't a large breed dog she would have seriously injured her. A few hours after I noticed her nail was bruised. Within the week her nail was showing signs on failing off. Her nail did indeed crack and fall off, leaving the quick exposed after a month. I notified management as soon as I was able to and my concerns were left unanswered. I still payed for the class and I still haven't had anything rectified. I wouldn't recommend puppy classes due to this negligence. read more

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We had our dog at Chasin' Tails for only two nights and never again. When we brought our dog home he was exhausted and his mannerisms were completely different. He slept for 2 days straight without any desire to really interact with us.We just thought he was tired from playing with all the other dogs and laughed this off. The company had been referred to us by a neighbor that uses them all the time with no issue. I did notice, however, on my walk with our dog after we brought him home that whenever I raised my hand he flinched as if he was worried that I was going to hit him. This was something he never did before. He's a kind golden retriever and the best dog we have ever owned! He's a really sweetheart and he is great with our kid. Also, we do not hit our dog. Then I was petting him tonight and I found about 20 smalls bite marks all over his head and neck area and around the back of his ears. It is hard to see the bites on him because he is a long haired dog. I was giving him an ear rub behind the ears and I felt bumps and once I used a comb and parted the hair I could see the bite marks which are mostly scabs now. Nothing seems big enough for stitches but these marks go round his neck and throat area. There must have been a large incident for this to have happened and it was never reported to us. I have photos but there does not seem to be a way to post them here. Perhaps I will post them to my profile here. The bite marks combined with his mannerism indicate to me that this was not a good experience for him. It's too bad because I was really looking forward to using the service again. The facility looks great and they had a last minute space for us. I am saddened about what happened to our dog and although I do not write reviews often, I thought it important to share my experience. read more

Chasin' Tails - Bite marks that appeared after boarding at Chasin' Tales. - Pet Groomers Near Me - Calgary, Alberta

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Been taking my little fur baby here for the last 3 years. We have tried many other dog boarding facilities over the last 7 years and I can honestly say this is the place I can bring him and not have anxiety over leaving him. He is my baby! As an avid traveller, it's important that I know our dog is in great hands when we are away. He has been to Chasin Tails for short stays as well as much longer stays. He will be there again later next week and is part of the family there. There new location is open concept and all the dogs are grouped by size and energy level. Since our fur baby is a little guy (6 pounds) he is with the smaller guys. He is free to roam, play, sleep and everything else his heart desires. He meets new buddies and enjoys himself. Whenever he is dropped off, he is overly excited to be visiting and I always joke he is going to his vacation spot to get away from us. The staff have always been wonderful on site as well as when I make the reservation to book our baby in. They are great about letting us know how he is doing when we are away and they are great when I drop them a line to touch base. I do wish they did report cards like other places, so you know what they did for there entire stay. That would give it 5+ stars. We have had no issues and we have always had a pleasant experience for ourselves plus our fur baby at this facility. My review is for boarding, since I have only used grooming a few times and it's usually only a bath and nail trim. Thanks again Chasin Tails. See you again next week. read more

Chasin' Tails - Chasin Tails - NE - Pet Groomers Near Me - Calgary, Alberta

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love this place!!! my dog attend daycare, obedience and boards over night sometimes. she loves going and loves the staff they are really willing to go the extra mile to make the experience the best for my dog. read more

I am baffled and so off put by the conversation I had with chasing tails current male "manager" that refused to give me my fur child's information on file such as stays and receipts and daily reports ext. M I took my girl Angel to this facility many many times for day boarding and even for a lengthy vacation stay. Obviously a trusting and paying customer. My baby angel is unfortunately now deceased and I asked for any records they have of her be please sent to me or if I could have these printed out and pick them up, angel has been gone for over a year and her death has nothing to do with chasing tails but it does concern me that they refused to give me any information on file regarding my dog. Lied to me one minute they have her on file one minute they don't have me on file as the "account" opener. I guess they just released my dog to me multiple times I've paid for her to stay there without knowing who I was or having me on file. Crock. Very very disturbing 30 minute argument with this man who was nothing but defensive and rude and disrespectful and insulting and insensitive for no reason what's so ever. Asked me and interrogated me on why I need or want or wish to have receipts and dates that she has been at their facility. I have to go down in person on Tuesday as he's the only one who is going to speak to me if I chose to, I guess there will be a note on file for the staff to not print out my requested information and receipts. I guess we will see what happens next, this guy is completely professionally and personally disturbing. read more

I love taking my dog (Sasha) for boarding & daycare at Chas'n Tails. I am confident of the care they are given a great experience every time for the past 3 years. The dogs are checked and weighed coming, daily and on the way home. They play together, sleep together but eat separately. Dogs come for a 3 hr. evaluation first to ensure they will do well in this environment. They have a quite area if they need it. I believe they have crates now also. Pools are out in the summer. The floors are padded for their joints and the dogs are separated by size and energy level. There is a human (pack leader with each group). They keep adding more all the time. Great Staff! I drive across town as it is well worth it ! Sometimes I takes her for 5 hrs. and do errands on that end of town especially when it is really cold so we both don't get cabin fever. Thanks Chas'n Tails. Lynda read more

I'm updating my review for chasing tails. I was recently contacted by the co-owner about my review here. I am happy to see that businesses do read our reviews. He explained to me what went wrong and despite my husband's disapproval, I am willing to give them last chance to redeem themselves. For trying to contact me once more despite after a few months have passed, this is why I'm giving them a 4 star for now. He offered a free grooming which I think is very fair. I like to support calgary based businesses. I am really glad to hear from the co-owner and to reach out again after all this time, that counts for something. keeping my fingers crossed. Hopefully it will be a good experience for me and my baby. Until my next updated review! read more

I have edited my review, here's why. The CTV news report was misleading in the worst way. The staff member on film abusing that dog was prosecuted and charged by Chasin Tails months ago and of course fired. I would like to apologize to Chasin Tails for jumping to conclusions. In light of the truth, I hope others will come forward, including CTV, and apologize as well. I still, however, do not agree with prosecuting customers because of negative reviews and I trust you have learned from this experience. I wish all the best to you and your business. Cheers! Cindy I saw you removed your Facebook page in light of the CTV news story of abuse at your facility. I know in business you have to take the good with the bad - it's how you handle the complaints that makes or breaks your business. You can't hide or try to muzzle complainers. You admit you made a mistake and you try to fix it. Then you learn from it and never repeat the problem again. This could have been a great learning experience for you and you could have emerged better for it. I'm giving you a poor review because of the horrific way you handled this problem. I just hope the abusive staff member caught on video slamming that poor dog on the hard concrete and pinning him down in a fit of rage was fired. read more

I have been taking my 5 year old pit bull cross to Chasin tails for just under a year. Finding a centre that would accept a bully breed was difficult and finding one I trusted was even harder. I drove past chasin Tails one the way home from work one day. I did some research into their centre and discovered that they have a highly qualified staff team, they dogs are not in kennels and the sky view box is perfect for a nervous mom like me. The staff are friendly and knowledgeable if it wasn't for their support we would not have considered a second dog. We attend pack walks and pack buddies with Meghan and Jesse and have learned a lot and are slowly getting better at calm and release. If you are looking for a daycare for your dogs I highly recommend Chasin Tails!! read more

We took our very excitable almost 3 year old Mini Schnauzer to Chasin Tails at the recommendation of our dog trainer and a few friends. I am a very nervous fur mom and being he is so excitable with other dogs (he is a very friendly dog but just a little too excited to see, play and meet other dogs and people) some dogs don't handle that well. We took him in for his 3 hour assessment which I really love that they do and then a grooming. We came back about 6 hours later (they let him play longer then the 3 hours because he was having fun) and although he wasn't ready we got to watch other dogs have fun and being up there for over half an hour we saw how great the staff was in each section and how much fun the dogs were having. The staff never allowed a dog to dominate in there at all, they kept their status of pack leader in tact. It was so fun to watch the dogs and the staff. It was busy but each set of dogs the attention that they needed. some just wanted to sleep and the staff let them. They cleaned up after each accident right away. I found the grooming a little pricey which is why they did not get 5 stars and I don't like that there is no pricing for grooming. We have to mention an amazing staff member that was great with us and our dog. Her name is Lisa, really sweet girl and great attention to the dogs. Very happy with Chain Tails! I would highly recommend them. read more

I started to go to Chasin tails. Do to the stress in our life. And take out dog there The staff is amazing And I'll tell you Mike the owner and his wife and staff really care about your dog !! I don't care what anyone says this place has been mine and my dogs haven Great people Clean Caring Attentive Take the time to take and pet your dog on the way out On on one service I would never leave them Belive me I'm a business owner and the way I have seen their staff they have worked so hard to hire the way they take time and talk to you and about your loving dog Is outstanding The mans best friend at Chasin tails no kidding I love them and that place Love boomer read more

Open air kennels are so far and few between - Chasing tails pulls it off amazingly. We have gone there last minute without issue for boarding - and the staff is incredibly accommodating. The skybox is a great bonus! It's really fun to see 30+ dogs sleeping at the same time. Every time we pick up our Golden Retriever, Echo - she sleeps for about 2 days straight. She comes back healthy, without issue every visit. Definitely will stay a repeat customer for my entire time in Calgary. Thanks Chasing Tails for providing such an amazing service!! read more

This place focus's on pack mentality when that is complete bullsh*t! Everything was awesome until my dog turned 6 months and wasn't altered so they isolated him the entire time he was there (9 hours) and only let him out to pee. This is neglect! Not professional at all, I even asked them to send a person back there to keep him company and play with him because I pay them so he doesn't have to be alone. They told me they don't have the people just to keep one dog company. Obviously they have no idea what they're doing because leaving a puppy alone all day is traumatic and causes behavioral problems. I'm sure if cesar milan(who apparantly trained the owner of this establishment) would be appauled! read more

We took our 6 month old american eskimo to Chasin' Tails when we had to go out of town for a couple nights. Before checking in, Chasin' Tails had us bring our puppy in for a free 3 hour assessment to see how he reacted to the facility and the other dogs. I was impressed by this because it shows that they really care about all of the dogs in their care. They don't use kennels here; the dogs are separated by size and energy level. They also have a viewing area upstairs so you can check up on your dog and see the facilities. It was clean, the staff was friendly, and our puppy was so happy and tired out from playing when we picked him up - he slept like an angel that night! The only reason I wouldn't give Chasin' Tails 5 stars is because we also had our puppy groomed while he was there and it wasn't very well done - but the price for grooming is very reasonable! I will definitely be taking our dog back in the future! read more

Our border collie had some behavioural issues from when we adopted him at six months old and we have never been able to find a training regime that really worked. About a year ago he was essentially banned from his previous daycare facility that he had been going to for five years due to some of the newer staff members not knowing how to handle him. This ended up being a blessing in disguise as our search for a new facility led us to Chasin Tails. Not only has his pack mentality training and a home session with Megan been instrumental in improving his behaviour by leaps and bounds, but our experience with the daycare, boarding and grooming facilities have been amazing as well! gThe staff is always really friendly and welcoming, and it's so clear that everyone has a passion for their work there. Our dog absolutely loves going there, and we know that he's happy and in great hands. All in all, extremely well run business. I wrote this review because I want them to know how much we appreciate everything they have done and continue to do for us and our fur baby! read more