My dog often goes for an afternoon's daycare, which she enjoys. They also groom both the dog, and…read morethe cat. Fairly priced, they do an excellent job, and my animals are happy

From the owner: Welcome to The Dog Father's Pawsitive Times Pet Services, where your pet is treated like one of the…read morefamily!" Formerly known as Claudia's Grooming, we are taking a great thing and making it even better with additional services and flexibility to serve you better.

We were visiting Canmore when our nearly 14 year old labradoodle showed signs of her cardiac…read morecondition, which had us very worried. Dr Ian was fantastic! He took extensive time to talk to us, exam our dog, including an ultra sound (with no charge as an emergency procedure training). We left much calmed and reassured that she was not in distress. If I lived in Canmore, I would switch to this clinic and Dr. Ian.

Was left in an emergency situation and needed to rush my dog into the clinic. Luckily, on Tuesdays…read moreand Thursdays, Canmore vet hospital has staff members go out to Banff to take care of business in our small town. I was so relieved they just happened to be there, not only did they rush my girl in and give her the immediate care she required, they've also been checking in on us regularly to make sure she is ok. Clinics can be stressful environments for the animals, clients as well as vets. I was so happy at how well our situation was handled even though the small clinic was clearly not prepared for such an emergency. I am eternally grateful for these guys and can't wait to get back in to Dr. Ian to show him how good she's doing!

My dog is high energy and loves to explore the wooded areas and socialize with the other dogs at…read morethis kennel. She likes Mike the Mgr. and never resists getting out of the car when I drop her off. On one occasion the Owner called me to advise he had just come back with my dog from my dog's Vet. He wanted to let me know that the Staff had noticed she was passing blood in her stool and per the Vet's instructions they now had her on medication and under observation. He charged me only for the Vet bill he incurred and not even for the time he spent taking my dog there. I am super impressed with the way they cared for my dog and kept me updated concerning her condition. I would not even think about taking my dog to a different kennel now. Larry Costen

I left my 2 dogs and 1 cat with them for a week in Feb. When I picked them up one dog had faeces…read morestuck to his fur on his bottom on his bum and when I got my cat home, I found her ears and down the side of her face was scabbed over, red and hot. I took her to the vet that night and was told she had a bad bacterial infection. I sent an email to Happy Tails the next day expressing my disappointment in the level of care as they should have noticed the ear issue and at minimum told me when I picked her up. It has been over a week now and they have never bothered to respond.

Update Comments: According to the breeder, it will take 1-2 YEARS for the fur on my PUREBRED dog's…read moreRUFF TO REGROW, because of the INCOMPETENCE OF YOUR 'SENIOR' GROOMER. A refund does not make this right, nor does it come close to rectifying the issue. At minimum, I think your business should pay for the services of a third party groomer of my choice, until such time as we agree the problem has been remedied. Nothing less than that is acceptable. Original Posting: I booked a 'wash/blow dry; tidy/trim feet, cut nails and remove matts behind both ears' appointment for my PUREBRED Japanese Spitz dog. This was based on advice from the breeder who shows dogs on a regular basis. Also, it was my dog's first 'professional groom' and I wanted to ease her into the process gradually. My instructions were clear and my expectations were that NO trimming or cutting beyond what I'd asked for would occur. I even provided a printed guide for grooming this relatively rare breed, when I brought the dog in. Instead: 1. Groomer 'M' blatantly ignored my directions, as well as the provided guide, arbitrarily deciding to do a full generic groom. 2. She blunt-cut my dog's ruff to a short and choppy length around her face, which is totally inappropriate for the breed. Fur on her haunches was blunt cut as well. As a result: 1. My dog's breed-specific appearance has been compromised until her fur grows back. 2. I am VERY UNHAPPY with how this was handled. Even more so, having shared the enclosed before/after pictures with my breeder and other groomers/owners familiar with this breed. Their feedback included: 'This is the perfect example of WHAT NOT TO DO!', 'Looks like the work of a child unsupervised with scissors.' 'What happened to common sense?' At minimum: 1. Your groomers should listen to your customers, and 2. Obtain advance approval if they recommend doing more than an Owner requested.

If I could I would give this a "Zero" rating. Recently had my 2 Grand Dogs spent 10 days at your…read morefacility...Went on a Family vacation to come home to 2 "Severely ILL" pups. Both had severe upper respiratory infection... they had been vaccinated prior to their admission...but...due to improper care they appeared to have Tracheal injury (diagnosed by a Veterinary Specialist) due to improper use of leashing technique...the little Frenchie has only ever used a harness so...probably resisted the use of a Noose around her neck when being Dragged outside to urinate (caregivers were aware of this) but their harnesses were not allowed in your facility. Injury to her trachea caused severe breathing problems and respiratory congestion. Both pups have been on antibiotics and the little Frenchie on steroids as well to help with her lung congestion..No previous history of medical problems. It has been 10 days since and will see what the final outcome is! I am truly disappointed...this facility requires caretakers that are properly trained and knowledgeable about the care they provide...our pets are a part of our Family...MY answer would be to provide individual camera footage of every animal in your care...of course I am not only concerned about my pets but others as well...Please...please do better!!!

WARNING If you love…read moreyour dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don't provide any real report about your dog's wellbeing just generic words, "she's doing great," which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It's overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called "privacy suite" is a flat-out lie. They do NOT follow your dog's needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying. EVEN THOUGH I PROVIDED THEM WITH HER SEDATIVES. She had made so much progress, and this experience set her back in every way. Blood was all over my car and the dog wash station from her injuries. It's heartbreaking and infuriating. The shelter she came from took better care of her than this place. I can't understand how businesses like this are allowed to keep operating. How do they sleep at night. Shame on you. PS: I suggest you concern yourself less with reviews and more with the wellbeing of the dogs under your care. At the very least, stop hiring low quality staff.

Time has really gotten way from me in writing this review! I lived in Airdrie from June 2015 -…read moreApril 2016. I was alone in the area for work and had only my dog, Cooper and cat, Saul. I didn't have a friend/family network in the area to help with my animals when I went out of town AND my dog Cooper was fear aggressive so it made it just that much more nerve wracking to leave him with someone. After two failed attempts at a dog sitter via a app based service (2 no shows for meet and greets!) I no longer had confidence in trusting a stranger found by an app to come into my home and car for my pets. I searched for kennels and found High Tails - LIFE CHANGING! From the first phone call to the last visit every experience was outstanding. Cooper loved it so much that when i would pick him up he would not want to get in the car. He was a different dog after his time at High Tails. It was a confidence booster for him and a relief for me. He became much less fearful even outside his stays. Saul, the cat was a little more subtle in his excitement - but he seems happy and content every time I picked him up after a stay. I believe we had about 4 stays at High Tails. One at Christmas time that I booked with less than 2 weeks notice and they were able to accommodate at the last minute. We moved back to St. Louis, Missouri about two weeks after their last stay at High Tails and I can say I was genuinely sad to no longer have the option to bring my pets to this amazing facility! Don't hesitate! If you are looking for a exceptional kennel to board your pets, this is the place!

Dear Tanis; Sorry we…read morehaven't gotten back to you sooner, it's been a horrendous last few weeks (moving)however, the one VERY bright spot is how our darling Sawyer has remarkably transformed from a high-strung, fearful little puppy to an amazingly calm, social and outgoing little pooch; all in 4days with you. It's simply remarkable how you were able to transform Sawyer's negative behaviors into such a positive change ... we'll always appreciate and and love you for that!!! God Bless You Dear Tanis Thankyou so much; Dale, Maggie, Brodye and Sawyer:)

We have been taking our dogs to Tanis for years and she's always great. A few years ago we were…read moredisplaced due to a home fire and needed someone to watch our shitzu & terrier mixed dogs and Tanis took them in without hesitation and even went to the store to buy the necessary food for both dogs. Sadly our shitzu is no longer with us but Tanis is just as happy to take our new dog (a Great Dane/mastiff cross) as well as the terrier who has never been as comfortable staying with someone as he is with Tanis.

There is a lower score report that's hard to believe. As soon as you walk in the air, it is fresh…read moreand clean. My cat loves it there and likes to explore when he can. He's happy when he comes home. Other kennels he follows me for 2 days he's so lonely after being elsewhere.

From the owner: Poshpaws Luxury Cat Resort is Calgary's newest, and most luxurious cat hotel. It is conveniently…read morelocated in the beautiful community of Bearspaw. Poshpaws offers their cat clients, large suites, memory foam mattresses, faux fur blankets, toys, calming cat music. A venting window is provided in all the cat suites, which provide our clients with fresh air, and the opportunity to view all the birds & wildlife, we are so thankful to have on our property. The majority of the suites in Poshpaws also are equipped with a gorgeous private, enclosed balcony, which are open weather permitting in the spring, summer and fall. We offer tour of our facility starting December 1st, so please contact us for a personal tour, and find out what all the cats are meowing about. Poshpaws Luxury cat resort is in the application process for Green Business Certification.

We Absolutely love Kyla and her team. Our little guy is so…read morespoiled. We cater to him too much at home. But we trust the team at Alpine to give him the love and care that he needs when we are away. Thanks Alpine!

From the owner: We are a pet boarding facility providing quality care for your pets.read more

We asked specifically for a first time groom for our two 1 year old dogs. The groomer was all over…read morethe larger establishment having a great laugh and chatting with other staff while our poor pups are screaming in back room cages. I could hear my dogs outside through the concrete building. When approached the groomer said "I bet you're wondering why I'm not with your dogs?" She offered a lame excuse and continued on her way. We waited an hour longer than the quoted time for our pups to be released, she hands us a bill and walks away. No love for our dogs, not nurturing...we will never bring our sweet dogs here again. I hope the dogs will forgive us for such a traumatic experience.

We had a fantastic experience at the Petfinity groomers. Viya was amazing with our 14 year old…read moredog. And she looks terrific! Thank you so much. We will be back for sure!

Our dog, Miles, loves his walks with the Jogging Dog. He was under socialized when we got him a…read moreyear ago and these walks have made a huge difference, his recall has also improved. I completely trust Adam and his team with Miles. I am so glad I found them.

From the owner: Dog walker located in Cochrane Albertaread more