Oct. 4, 2021 (first post to my social media regarding this terrible kennel): Warning to my friends…read moreand connections around the Calgary area, please do not send or let people in your life send their doggos to Paradise kennels outside of Strathmore, Alberta. H. has been going there for a couple years despite the disagreeable owner and terrible costumer service, he was always happy upon return, it never felt right to take him out of it due to my concerns with management when he seemed so so happy from being on the farm. This last spring he was returned home with a gaping wound (I was not notified prior) and he was left in my apartment (they have key access for long time costumers) to bleed all over my furniture and apartment. I addressed this at the time and they claimed accident and assured me transparent communication moving forward. Flash forward to yesterday October 4th, I just returned home from my recent two week work hitch and when they dropped him off he had another seriously infected wound. The taxi driver/worker refused to say anything apart from they called the vet but it was a week out to see him by their local doctor, so they didn't take him. They never called me to notify me of his injury or allow me the chance to make emergency arrangements. H. had emergency surgery same day Oct. 4, 2021 where they removed infected/dead tissues and said that he was on his way to blood poisoning from the injury being so infected, their estimate was it was a 5-7 day old wound. 5-7 days of him suffering and me completely unaware. He had to be sedated and the doctor warned that this could be taxing with potential death as a result. I pay so much money to have him be cared for, they have emergency numbers, and yet I was not contacted. They refuse to call or return my emails now and H.'s surgery was not cheap by any standards. So this may be lengthy, but please don't send your or let any one you know send their pets to Paradise kennels outside of Calgary. H. has two layers of stitches, is high as a kite on pain meds, and all my days off plans are now on hold to hope that my adventure side kick can recover in full force. I am beyond upset and hope no one and their furry companion ever has to experience this. I apologize for the graphic photos, but they needed to be shown. The kennel never called and that is just flat out unacceptable. In closing, H. may be doped up, but remains my happy duder despite it all but should never had to have experience this. Oct. 11 - Then kennel refuses to return my house keys (which legally they have no right to withhold.) The kennel refused to tell me what happened and insisted I get legal representation should I insist on knowing more. I did contact a law firm and the unfortunate reality is that, yes I have a case that would be won based on the waivers, email admissions of guilt by the kennel (not contacting me or consulting a vet), and clear neglect. However, the financial outcome would be to my detriment. So although I feel a kennel like this should be held to task, it doesn't help my and H.'s long term goals to push with a lawyer. Please continue the good vibes as he gets his stitches out in four days and he will just have to bare a life scar, as I sure we all have one or two of, rightfully or not. #please do not support paradise kennels in Calgary Finally, the kennel is using scare tactics that would not necessarily hold up legally, they say if you felt there is neglect that you will have to pay for their legal team. This kennel owner is the definition of a bully and has never respected me or my dog. She hopes clients will shy away as I have over money. They pled on facebook that with COVID they would go under in 2020, I donated to them to show my support at the time. Not even this impacted the owner to be a kind human being. If you want your dog to return with injury read this review and see others on this page as it seems to be a trend. They did return my keys, no call in advance just showed up, handed the keys over and said nothing further. My dog is mending but I caution anyone to go here.

Looking at this site there aren't any recent reviews - so I thought I should update that!…read more We took our Australian Cattle dog Levi to Paradise Kennels every time we went on holidays from when he was quite young until he passed away this past fall at the ripe old age of 14.5 years old! In fact Jenifer was his "personal trainer" 15 years ago when he was a challenging puppy. She was a terrific trainer and helped him turn into a terrific dog, and us into better dog owners. When she decided to open a kennel we knew it would be great and it really is. Levi always had lots of fun while he was there, he was cared for very well, we felt very safe laving him there and he came back tired, washed and blow dried, nails clipped and totally healthy. The taxi rides were really handy and her staff are excellent. Now that we have added a new Australian cattle dog to our family again (Cooper) we plan to visit "paradise" again this summer!

Odin and Hella love staying at Jurassic Bark. Our high energy Karelian bear dogs come home pooped…read moreout and happy. We never have to worry about them and they love their spa days (bath and nails done). Owners are so wonderful and truly care, we are so happy to have them.

I was so happy to find out about Jurassic Bark when I was looking for a day care option for our pup…read morewhile we went to the Tyrrell Museum. Booking was easy to do online and they are very communicative with reminders and the ability to send them your vaccine records ahead of time (standard vaccines are required for all dogs). Drop-off and pick-up were also easy. You don't need to book a specific time as long as you arrive during their open hours (additional charges apply for early drop-off/late pick-up). The staff were friendly and gave us an update on how her day went. Our pup is a bit on the nervous side so it was great hearing that they took her on an individual walk rather than just letting her out with all of the dogs. Jurassic Bark is a great option for tourists looking to drop their pups off for day care while they do activities they can't bring their companions to and I'd definitely consider them if I was in the area and needed overnight care.

Anyone who knows me, knows that my pup Leopold is the apple of my eye. He is my canine baby and I…read moreabsolutely adore him - almost to a psychotic extent, if you ask my husband. So obviously, when I was looking for a Pet Resort for him for my frequent trips out of town, I was looking for the BEST. I needed to find a place where Leopold would be comfortable, would be able to play, have fun with other puppy friends, bond with human friends, and would not miss me too much. I needed the place to be clean, safe, and staffed by professional, friendly people. I saw some great reviews for Country Club and took him there for a trial weekend. I was really impressed with the facilities. It is HUGE, well laid out and really nicely designed with dogs in mind. They gave me a tour of the facilities, showed me where Leo was going to stay and told me that he will have his own private kennel, and would be paired with one or two other dogs for walks and playtime several times a day. I really liked this because this meant there wouldn't be some kind of huge disorganized dog chaos with a hundred dogs. There would be only one staff member assigned to him for the whole stay which I also loved, because Leo is shy with strangers and this would allow him to bond with one person. After the trial period, Leo passed with flying colours and he seemed to love it there. They gave me a small report card saying how he did - it was adorable! Leo has gone back two more times after that and he always seems really happy and healthy when I go to pick him up! I always have a good feeling about leaving him there, knowing he is well taken care of. They always give you a small bag of treats when you pick up your dog - it is a nice touch. One time I missed him so terribly during my trip to Europe that I emailed Country Club asking them how he was doing. They got back to me the next day giving me a little report on him and his new friends! It was a small act, but gave me such peace of mind. Only drawback is that it is about 10 minutes outside of Calgary - but for impeccable professional care of my one and only Leopold, I don't mind the drive!

They left our King shepherd alone after feeding and he died…read moreof bloat in their care. And they still charged me for his stay.

WARNING If you love…read moreyour dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don't provide any real report about your dog's wellbeing just generic words, "she's doing great," which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It's overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called "privacy suite" is a flat-out lie. They do NOT follow your dog's needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying. EVEN THOUGH I PROVIDED THEM WITH HER SEDATIVES. She had made so much progress, and this experience set her back in every way. Blood was all over my car and the dog wash station from her injuries. It's heartbreaking and infuriating. The shelter she came from took better care of her than this place. I can't understand how businesses like this are allowed to keep operating. How do they sleep at night. Shame on you. PS: I suggest you concern yourself less with reviews and more with the wellbeing of the dogs under your care. At the very least, stop hiring low quality staff.

Time has really gotten way from me in writing this review! I lived in Airdrie from June 2015 -…read moreApril 2016. I was alone in the area for work and had only my dog, Cooper and cat, Saul. I didn't have a friend/family network in the area to help with my animals when I went out of town AND my dog Cooper was fear aggressive so it made it just that much more nerve wracking to leave him with someone. After two failed attempts at a dog sitter via a app based service (2 no shows for meet and greets!) I no longer had confidence in trusting a stranger found by an app to come into my home and car for my pets. I searched for kennels and found High Tails - LIFE CHANGING! From the first phone call to the last visit every experience was outstanding. Cooper loved it so much that when i would pick him up he would not want to get in the car. He was a different dog after his time at High Tails. It was a confidence booster for him and a relief for me. He became much less fearful even outside his stays. Saul, the cat was a little more subtle in his excitement - but he seems happy and content every time I picked him up after a stay. I believe we had about 4 stays at High Tails. One at Christmas time that I booked with less than 2 weeks notice and they were able to accommodate at the last minute. We moved back to St. Louis, Missouri about two weeks after their last stay at High Tails and I can say I was genuinely sad to no longer have the option to bring my pets to this amazing facility! Don't hesitate! If you are looking for a exceptional kennel to board your pets, this is the place!

My dog always loves coming here to the point where she doesn't want to come home. The staff are…read morewonderful and sometimes keep my dog in the office with them during the day. I always get updates about who she played with and how she did when I pick her up.

We call it "dog spa" and our dog gets super excited when we make the turn onto their street!…read more The staff at Springfield are very dedicated to the comfort of the dogs in their care, and will place them in particular kennels depending on the dog's tolerance. Similarly, they will be matched with other dogs for play time! Our current dog is from the humane society and over the past couple of years we have gotten valuable feedback on her behaviour progress from John and Sara. Its great to know that when we head out of town our Taz is well cared for and safe! The grounds are very relaxing in a rural setting. On the drive in you will commonly drive by mule deer, and their driveway cuts through a couple of paddocks with horses. The kennels are indoor and outdoor and the dogs have their choice of in or out. Larger kennels for group stays are also present. Cochrane is a bit of a drive from Calgary, but its totally worth it for our peace of mind. And our dog always falls asleep as soon as we pick her up. I think her ideal world would be a stay at Springfield, with us there as well!

We asked specifically for a first time groom for our two 1 year old dogs. The groomer was all over…read morethe larger establishment having a great laugh and chatting with other staff while our poor pups are screaming in back room cages. I could hear my dogs outside through the concrete building. When approached the groomer said "I bet you're wondering why I'm not with your dogs?" She offered a lame excuse and continued on her way. We waited an hour longer than the quoted time for our pups to be released, she hands us a bill and walks away. No love for our dogs, not nurturing...we will never bring our sweet dogs here again. I hope the dogs will forgive us for such a traumatic experience.

We had a fantastic experience at the Petfinity groomers. Viya was amazing with our 14 year old…read moredog. And she looks terrific! Thank you so much. We will be back for sure!

Dear Tanis; Sorry we…read morehaven't gotten back to you sooner, it's been a horrendous last few weeks (moving)however, the one VERY bright spot is how our darling Sawyer has remarkably transformed from a high-strung, fearful little puppy to an amazingly calm, social and outgoing little pooch; all in 4days with you. It's simply remarkable how you were able to transform Sawyer's negative behaviors into such a positive change ... we'll always appreciate and and love you for that!!! God Bless You Dear Tanis Thankyou so much; Dale, Maggie, Brodye and Sawyer:)

We have been taking our dogs to Tanis for years and she's always great. A few years ago we were…read moredisplaced due to a home fire and needed someone to watch our shitzu & terrier mixed dogs and Tanis took them in without hesitation and even went to the store to buy the necessary food for both dogs. Sadly our shitzu is no longer with us but Tanis is just as happy to take our new dog (a Great Dane/mastiff cross) as well as the terrier who has never been as comfortable staying with someone as he is with Tanis.