Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

Such an amazing store, with fantastic people working there who love animals…read more My dog is always ecstatic to go in and see the people behind the counter. They joke about how he is "miserable as usual" when we walk in lol. They are super knowledgeable about raw food, and I appreciate that they will not sell people crap. They are always ready to recommend resources to further your education as a dog owner. The products are quite cool there too; there are some unique items that you custom order there. Have yet to go into a better neighbourhood pet store.

Love love love this store. The manager and staff are extremely helpful. Over a year ad a half ago I…read moreswitched over to chicken dog food from there store. I had gone in about 4 or 5 months ago and was talking with one of the lady's, and mentioned to in talking that my dog was having a really bad ear reaction and ot was swelling up. So I was taking her to the vet. She asked what dog food she was on, and I showed her. She suggested going to a fish based food. After about a week, her ears had stopped swelling and she wasn't scratching them any more. I was so impressed. Thank you! Again, LOVE this store!

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.

I was on a quest to find a new food for my dog since my usual isn't coming across the border…read moreanymore, so Fairplay was a new choice for me. The store is huge! They have a great variety of toys, more than other premium stores I have been too. There is a good selection of leashes and collars. They have a great stock of bones and bulk treats. I got a great deal on 2 massive rawhide bones for $10! They are well stocked with dry and wet foods, although I didn't see any raw food. They had a huge section for cats too! No one initially asked to help me, so I looked at the dog food and grabbed one I thought would be good. When I went to the counter the lady asked if I found everything I was looking for. I told her what I was looking for and asked if the food I had chosen was good. She said it was, but suggested another food since my dog has a sensitive stomach. She also suggested a probiotic powder that you can put on your dogs food, she uses it for her dog. I had never heard of the food she suggested or the powder but together they sounded like what I needed. I was very happy with the overall selection that Fairplay offers! The prices seemed to be decent for toys, treats and food. I will definitely return to Fairplay for my pet supply needs!

A great store packed to the rafters with a large variety of higher end and hard-to-find food and…read moreaccessories for you cat or dog (aww, come on, you know they're worth it!). They also have an exceptional range of food and dispensers for wild birds. The staff are very present and helpful compared to a big box pet store, without being pushy. Prices are comparable to other stores in town. I feel bad for not having gone here before...they've been in Calgary for over 90 years!

Really sucks that the only place you can buy Artisan raw in Kelowna is at tailblazers‍ I like to…read moreshop at locally owned and operated businesses in Kelowna like Social Pets, guess I won't be feeding my dog Artisan Raw

From the owner: High quality Raw dog food. No supplementation necessary. 4…read moreoz individually frozen pucks. Easy to measure, no mess. 18 lb case to fit in your freezer.

We LOVE Paws - Super huge selection of everything you could imagine for your dog. Locally owned too…read more- so thats a plus! Friendly staff and owner.

Stopped by looking for a particular cat toy someone had mentioned. Not only did they have the…read morecommercial product but the had some hand made accessories too. The kitties came out very spoilt from my impromptu shopping spree :)

I am not crazy about pet stores that have cats or dogs for sale in them , but I forgive them…read morebecause they have a really well-curated selection of high quality pet food, supplies and toys at reasonable prices. Their location is tucked right in the corner of the strip mall so not terribly obvious, but worth a visit because of their great products and helpful staff. Adopt don't shop!

I'm reading other reviews stating that they sell cats and dogs. I thought that Pet Valu did NOT…read moresell animals. I thought they just participated in adoption programs? Please correct me if I'm wrong? Store managers did not seem to deny this accusation in the reviews. If they sell animals then I will never darken their doorstep again!

I was shopping for an upgraded aquarium. I was at the chinook location. I had a few questions…read moreabout different things, tank, tank wrap, and aquarium plants as well. This very nice lady ANY in the fish dept. She was very helpful and she helped me with getting a flat deck cart and load it on cart (29 gallon ) we did together every one was busy. It was busy wen I was there. The nice cashier and manager offered a carry out. I said Im grabbing a cab and wen its here they said let them know then someone came and helped as soon as I said I need a carryout. Very helpful people. Christle

Petsmart online order:…read more I ordered food, toy and a bone for curbside pick up. Was charged on the 19th, even had price adjusted due to toy not being in stock. 21st they took a second payment out. Deny taking second payment. Sent screenshots of account and they tell me to talk to my bank, in which my bank says to talk to merchant. They're a joke and theft is high in their books. DO. NOT. ORDER. FROM. PETSMART. they will refuse to return your money and say it's your fault

This location is quite convenient for us when we're getting our hair done as it is in the same…read moreplaza as our salon. The store has plenty of parking and the staff is very friendly. The enjoyed my two furbabies and have a great selection of food, treats and toys. They also sell bones and raw food which is great! I enjoy shopping at the smaller stores as the service is more personalized, friendly and would rather contribute to the small entrepreneur then the big box stores. We will be back!

Unbelievably friendly and nice owners - husband and wife. Upon entering they introduced themselves…read moreto me and talked to me about their loyalty program. They chatted with me about the other business owners nearby and promoted other family run retailers in the square. It was a joy buying dog food from such a personable place. Plus they take air miles, so that's sweet.