I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

We tried very hard to get Woodfield to stand behind their work. Eventually I hired an attorney and…read moresent a demand letter that they fix the main problems with the hardscaping around our pool. They ignored the attorney. They ignored our experts. What a shame, next week we file to law suit.

After several disappointing interactions with other local outdoor pool and patio installation…read morebusinesses, we were incredibly fortunate to come across Woodfield Outdoors. Working with John during the initial design process was much easier than with other companies. He respected our budget, while simultaneously helping us envision an amazing outdoor experience for our family. Throughout the project, Scott was redibly helpful in keeping us on track, as well as making recommendations to improve the process, pool, patio, and landscape. All of the workers were professional and highly skilled. Ultimately, we ended up with a gorgeous outdoor space that we use every day. We will continue to use Woodfield for projects and highly recommend them for others in the area looking for high-end pools, and patios.

Get service, wonderful people. Highly recommend. Had a small issue with the cover I purchased…read more(totally my fault nothing to do with Family Pool), worked around the issue and did the most comprehensive pool closing I have ever had. You should use these guys

From the owner: We specialize in weekly cleanings, maintenance, and repairs. We also do liner replacements and…read moreservice spas. We are a family run business so the relationships we build aren’t just around pools. Let us know how we can help you get the most out of your pool.

They came before the expected date, and that was awesome . The technician was well knowledgable…read morewith the problem and fixed immediately. Dover customer

I rarely write negative reviews, but my experience with CoverSafe's Delaware location has been…read moreextremely disappointing. Over the past few months, they have repeatedly missed scheduled appointments apparently because they overscheduled or lack qualified staff. This was after they installed a new pool cover one year ago that never closed properly. When a technician did finally show up, it quickly became clear he lacked the technical skills to properly maintain or repair my hydraulic pool cover system. An issue that should have been straightforward dragged on for weeks. The worst part has been the customer service from the service manager - Ryan. When I spoke with him, he was dismissive, disrespectful and unhelpful. Instead of solutions, I got excuses and in the end, he seemed to decide that he did not want my business as he said that he couldn't even guess when a qualified technician might be available. (Please note that I was professional and courteous throughout my interactions with him and his staff) If you need reliable, knowledgeable service for your pool cover, I strongly recommend looking elsewhere. My experience with CoverSafe Delaware has been nothing but frustration and wasted time

For several years now Clark's staff have done an excellent job of opening and closing our 33000…read moregallon free-form in-ground concrete pool. After many years of self managing everything, we find we can no longer handle the heavy mesh cover ourself. Now we are grateful they complete in an hour or so what used to take us days - including startup and over-winter chemistry. Thanks!

From the owner: We build in-ground swimming pools of concrete, steel/vinyl and fiberglass. We also have a service…read moredepartment specializing in in-ground pool liner replacements, openings, closings, and equipment service and replacement.

Built the pool one feet short. Many delays. And how they did not even help me close the pool permit…read moreby submitting the required document to town. The pool itself is more than 150K! Be aware of Dominic S. (the GM) and Eric S. (PM) of Blue Haven

From the owner: Delaware swimming pool builder/contractor: new inground pools, spas, and major remodels with choice…read moreof standard and custom shapes, sizes, designs, and decorative features. Exclusive, high-tech features automate care, save water and energy, and purify with virtually no chlorine. 50+ U.S. offices with a name trusted by tens of thousands of homeowners since 1954. Free 44-page brochure, in-home estimate & custom design presentation. 100% financing oac.

A 150 dollar service call just for them to come out and tell me what I already knew, the reason I…read morecalled, and not fix it

Matt truly cares about his work, his clients, and his overall business and it shows in every…read moreaspect! His responsiveness is the best I've ever seen (I'm serious). And his knowledge base of all things pool related is amazing. We're so happy we made the switch to Chlorine Clean and look forward to many years of continued business!

We love our pool! Jeff Renneisen and his team made it easy through every step. From initially…read morespeaking with them through construction, to completion. If your thinking of getting a pool, you don't need to call anyone else. Going into our third season now, and we're psyched!

New pool with water feature. Installed 2017…read more Project cost $100,000 + Excellent experience with Mike and the entire crew. Pool was completed on schedule. I was kept informed during each phase, when they were schedule to come out, what was happening. I have never had as good experience with a contractor as I had with Aqua Bello. Mike and or his son was onsite during most of the major phases. He did the stone work for the waterfall, which turned out great. When we decided to install a pool I was afraid that I would be out there constantly cleaning, adding chems, etc. But, with the Pentair equipment they installed I did very little the first season. And I only had to backwash one time. I highly recommend Aqua Bello. Someone else posted that they had a bad experience, I am not sure I agree with all that was posted. I certainly can not see that anyone at Aqua Bello would have called that person a liar. I met Mike, his son and wife, and Jeff when he designed the pool. I talked to them on virtually a weekly basis and I would be shocked if that were true. I just don't see it. I certainly had a very good experience. My neighbors have all commented how nice the pool looks.

FSBD finished the (electrical part) needed by County to my 1/2 finished basement work now…read morecompleted, passed by a County inspection. Updated 3/8/22 The owner of FSBD contacted the previous owner's son, to finish the expired permit work. FSBD opened permit for work, but FSBD did not do any of the work, drywall in the basement. FSBD only did the electrical work in the basement. FSBD quickly completed the electric work. The county had assumed informed me the permit work was all done by FSBD. Actually, drywall was done by the home previous owners, son's business, it needed firewall. I gave FSBD the review of 5 stars. I appreciate their attention to contact the previous owner and finally got my basement work finished. Thank you!

My elderly father contacted First State Building & Design to get an estimate on a kitchen…read morerenovation. After several weeks of back and forth, a representative for FSBD instructed my father to provide a $5,000 deposit to secure a spot on their schedule; after that, FSBD would send over a contract. After receiving the contract, which he never signed, my father had several concerns about the language it used (particularly regarding indemnification). A different FSBD rep told him the contract language couldn't be changed, so my father let the company know via e-mail that he was going to go with a different contractor and asked for his deposit back. There was no response from FSBD for several days. By the time someone did get back to him, my father had signed a contract with another company. However, FSBD refused to give back the deposit. At that point, I stepped in (I'm a lawyer). FSBD still wouldn't return the money, so we filed an action against them in small claims court. There was a trial, and the judge agreed with us and entered a judgment against FSBD. The judge instructed the company to return the entire $5,000 plus court costs. However, the owner still won't return the money, in violation of the Court's Order. In short, I wouldn't recommend this company on account of its dishonest business practices.