I have Bright speed (century link) I had the regular service and it stopped working so they talked…read moreme into getting high speed. Then they changed my account number. I spent over 2 hours on line trying to get my account number so I can go online and see my bill. They refused to give me my account number! They refused to send me a bill and I have no way of getting access to my account! I don't know what they are charging me or when they will hit my bank account! I do know that they hit my bank account on a day that doesn't work with my pay! I never know when to expect them to take money or how much! They refused to give me any information about my account!

Do yourself a favor and don't get this service. it's inconsistent, if it's raining, snowing, to…read morehot, to cold it's going to keep disconnecting. It has to be the sunniest day in the history of missouri inorder for this service to be consistent. Also customer service is awful, I had an issue with hi bandwidth, and was trying to get help with how I can fix it, after about 20 minutes of being transferred to different sections my "help" ended up hanging up on me because he was frustrated. Horrible service, I do not recommend it, 1 star is even to high.

When it works service is great but they go down randomly once a week for several ours and live chat…read morecan't help you. Just moved here 2 weeks ago and it's been down twice for 4-5 hours each time. Once during Sunday afternoon and another Tuesday night. If you can get another Internet service I recommend doing that.

Friendly and fast service at rhe Warrensburg location and when calling for support. I have only had…read moreone experience that was related to the customer service number and an agent was too pushy trying to sell me a package after I repeatedly told her I couldn't afford it. Otherwise I can't complain Ap is helpful as well

I have used them. I will NOT recommend this service…read more I have a rental home - saw their ad on Fb and gave it a try. The renters left the house pretty clean so I was thinking about 2-3 hour cleaning service. 1. The house was still left dusty and not clean 2. Communication was the worst! The cleaner lady didn't know her own schedule and demanded random hours to come back and finish the job 3. The cleaner smelled like cigarettes. I would mot have let her in if I had known she was a smoker. 4. The house smelled like dirty rags after. 5. Whoever is making the schedule is rude and not professional at all!! I had to get someone else to come clean again after paying $350. I will never recommend this business to anyone.

Hired Veronica for move in move out cleaning service. I sent a request via Yelp and Veronica…read morereached out so me along with a couple others from her team. I asked for my appointment to be scheduled after recovering a quote from her and again several others from her company called me to schedule the appointment that had already been scheduled. The cleaning apparently took 5 hours which honestly I'm not sure why it took so long as there were two people cleaning and the house was pretty clean prior to cleaning, but regardless, they did an ok job. For what I was charged, I was expecting something magical and house to be spotless, but it was not. Pretty clean, but not spotless. Probably go elsewhere next time.

WORSE follow up customer service I've EVER experienced!! Don't recommend them at all.read more

I recommend going to a location that doesn't leave you waiting 45 minutes just to be seen and then…read morethey won't even let you use the restroom while they leave you waiting

We were super satisfied with our experience here! We came from over seas where our phones were…read morelocked to local providers. Our rep spent 45 mins problem solving on our behalf since our phones didn't show the typical "sim not supported" with locked phones. Once we found this out She nicely looked up the value of our phones and calculated our credits towards our new contracts. I purchased the iPhone X max and my husband chose the galaxy. The rep quickly backed up our phones and transferred all of our stuff over to our new ones. We made payment and were on our way. I'm super grateful for the top notch customer service we were provided! Super awesome staff! I wish I could remember her name but I was so jet lagged from flying across the world from Guam that unfortunately I didn't ! I do know that her husband and I share the same birthday November 21st :-) after she checked my ID. Thanks again!!!!

People working there are nice and it was easy to get in and out of the building. Parked directly in…read morefront of the building. Convenient hours.

From the owner: Fast connections and friendly services is what you will find at I-Land Internet Services. With high…read morespeed wireless and DSL service along with a team that monitors the network 24x7, your connection with I-Land is fast and reliable, whether it is high speed connectivity or online services, I-Land keeps up with new technology to bring you the quality service you want and deserve. Free exclusive access to: online classifieds, iMail, iBriefcase, iCalendar, iPics, & eZine. Optional services: email spam & virus filtering.

I lived outside of Ionia, MO, and never had a problem with Homestead. The Internet was very fast…read moreand the customer service was good. They fixed things within a day. I recommend and will use them again if I'm ever living in the area. Penny Warner

The worst customer service I have ever seen. The internet service is hit or miss when working it is…read morepassable but never at the speed promised. As far as customer service and I have had them for over 5 years. They now never answer the phone and rarely will call back. I have found that they will answer the phone if you call the uhaul place in knob nobster on 5o hwy.

At first I had great service with basic package. a couple into service I noticed it slowing down…read more easynet told me I needed to upgrade for the amount used in the house. Once again I did and my Internet was super fast for a bit. I feel for it for awhile but after 3 upgrades I'm on to their game. They throttle you so that you will have to buy the more expensive plans, why wouldn't they. 30$ for basic compared to mid range 75$. They always give you that week free when you upgrade to "try" and it's amazing but it slows down after that. If you can get anyone's else AT&T or COMO I suggest it. Once a big company gets out in the country, which will happen, they will be out of business guarantee.

DON'T EVEN THINK ABOUT IT! The more customers they sign up…read morethe worse your internet gets. If the wind blows 5 MPH your internet goes out, if it rains your internet goes out, if leaves grow on a tree near you the internet goes out. Customer Service is 9 to 5 weekdays, which means when your internet goes out at 5:01pm on Friday you are DONE for the weekend (which is most weekends with this company). $35.00 a month? I guess you get what you pay for. In this case you pay $35 a month for internet that is far worse than dial up, that has an 80% down time, and that is a TOTAL and COMPLETE waste of your time and money. Companies such as EasyNet gained their claim to fame by providing "internet" to rural areas. The truth is that people get STUCK using EasyNet because there are very few alternatives. SAVE YOUR MONEY and invest in a different internet service. Cell Phone Internet is even better than this company! As is Dial Up, as in pretty much ANYTHING ELSE!