I only wish I could leave zero stars. When we purchased an iPhone here, we specifically said that…read morewe did NOT want either the ATT protection plan or the ATT Next plan, and both were ADDED to my account, against our wishes, and would have added $24 a month to our bill. We didn't notice until we got home and checked our ATT account. We also purchased a clear cover for the iPhone 15 lenses, which the store associate took two tries to get it to stay on. Finally it stuck. We left to go to a store next door, and the cover fell off. Went right back 5 MINUTES LATER to the ATT store and they said "you have to buy another one because it happened after you left the store!!!" I believe it was Jay. Completely dishonest, unreasonable and disrespectful. If you have to purchase something here, be sure to check the entire iPhone agreement before you leave. If we hadn't noticed, we would have paid $24/mo for something we explicitly declined. Even the main ATT customer service couldn't do anything about it. BUYER BEWARE! The people working here either don't know how to do their job, or are deceptive thieves. Neither is acceptable.

The young man I spoke with on the phone was not very knowledgeable of iPhone promotion. And seemed…read moreuninterested in giving me much help.

Have experienced GREAT service here twice! First was when lens cover cracked after dropping iPhone…read more- quick and easy repair with a quality product, and I added a better hard case for future protection. Second was when MacBook Air shut off in midst of update and wouldn't/couldn't restart - patient advice helped in waiting out the problem until restart was complete. In the event of future issues with Apple gear, this is the place for me.

The guys are awesome! They helped me restore my laptop wireless connection they rock!read more

Walked in, gave them my phone and explained the problem. They took a look at and had it fixed in 45…read moremins. Very affordable and prompt service is hard to find!

I have gone into this store twice and received exceptional service from two different people who…read morewere both extremely helpful and pleasant! I walked out of there with all my questions answered both times and they never charged me a dime! I will definitely go back when I am ready to purchase.

I was looking to purchase a case for my iPhone 11 and the cashier, was very courteous and helpful…read more He was also knowledgeable about the different iPhone 11 specifications and kindly corrected a mistake I made in purchasing the wrong sized case for my phone's screen size. The customer surface was stellar. I was definitely satisfied with my experience there at this store.

Bait and switch. Called about an iPhone 6 battery on the phone. Told it was $25.00 installed…read more Drove from Olathe to have it done. Now it was $60.00. The hippie with the Dred-locks. Said tough luck it. Who did you chat with but no deal. Left there and now sitting at Mobile Revive one block away having it done for $39.00 plus tax. Attached is receipt from Mobile Revive. Shame on Set-Cell not sticking to the price you quoted. Bait & Switch

They replace a screen on my iPhone and it was awesome! I had given up on being able to use it and…read morehad started looking at new ones, so as a last ditch effort I took it to them. I expected them to tell me it was a lost cause, but 39 minutes I had a 'new' phone. Great work by knowledgeable people! Highly recommend!

I brought in my phone to have the charging port cleaned out. Lint in the port was keeping me from…read moregetting the charge cord plugged in. I had the same thing done at this store two years ago with no charge. The process takes 30 seconds as they use special tweezers to pull out the debris. It took 30 seconds this time too, but they charged me $40.00 dollars. I expected to pay something, but not $40.00. Based on a 30 second repair, this cost represents $4,800.00 an hour labor cost!!! You might want to check around for another repair shop.

I couldn't get my laptop top to start and was in a panic. Will was the best! Thank you, Will gir…read morehelping me!

Sucks to suck. people waiting because someone couldn't get to work on time. Super annoying. Do…read morebetter.

I found one of the owners Eric thru a local Facebook group. I had a couple of old iPhones that I…read morewanted to sell after I upgraded. Eric couldn't offer me as much as if I just sold them outright myself and he let me know the steps to do so. As a local business owner myself I appreciate the education and information that Eric provided as that is the same level of service that I provide my insurance clients as well as any prospective clients who come see me for their insurance needs. With this type of integrity you can trust them to repair your mobile devices without the fear of getting taken advantage of.

I recently had a great experience with Rebel Wireless, I needed a part for a 2 year old phone,…read moreafter calling multiple service centers, I used Yelp Messaging to reach out and contact Rebel Wireless. Tanner immediately replied, ordered the part, provided excellent communications keeping me updated on the status of the order, and contacted me when it arrived. Tanner installed the part, made it quite clear if there were any issues, to call back immediately, that Rebel Wireless would be there for me, just a great experience working with Tanner and Rebel Wireless. I highly recommend Rebel Wireless for your Smartphone or Tablet repairs and service needs, I enjoyed my experience working with Rebel Wireless.

Awful company to dealing with and very hateful employees too! The company kept messy things up on…read moremy phone by wanting more money and times lines too! Couldn't even used my cellphone

Poor customer service and aren't in hurry to help you unless you are buying something at that…read moremoment. I was a longtime customer of AT&T. Not anymore.

Went in there just to kill time and look at iPads. The girl who talked to me was very rude. I asked…read morea simple question and she kept going on about how her job was to sell the product. I told her I completely understood. She told me there was a special deal on iPads going on and I asked how the service worked and if I could just connect it to WiFi. She then told me to go to Best Buy instead of simply answering my question. I love T-Mobile but the girl helping me today needs to work On her attitude. I left feeling embarrassed and definitely would not be getting what she was trying to sell me.

I went to get a new phone, Shelby helped me out. She is prompt, smart, alert and knows her job very…read morewell. She checked my phone, said it was in good condition. She reminded me we have a warranty, we got everything done in minutes, rare for a phone store, if you need your phone takin care of, she is your girl