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    AT&T Store

    1.5 (2 reviews)
    Open 9:00 am - 7:00 pm

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    2 years ago

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    4 years ago

    The young man I spoke with on the phone was not very knowledgeable of iPhone promotion. And seemed uninterested in giving me much help.

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    PCMR - Co-owners Patrick Cymer (on left) and Max Ridenhour (at center) next to former PCMR employee Conner C.

    PCMR

    1.0(1 review)
    1.0 mi

    I brought several SD cards, hard drives, and phones for them to specifically extract ONLY THE…read morePHOTOS from those devices and consolidate and move them to an external hard drive. Instead, they copied each drive in its ENTIRETY to my external hard drive. The point was so I could quickly and easily access all of my photos in ONE PLACE. I have the same problem I had before I entered their business. I still have to click through tons of files to locate the photos on each individual drive. I could have copied and pasted the whole drives myself. I agreed to pay them per hour for their labor at $80 an hour. The total came to $295.38 for 3 hours plus other fees. I happily paid them. When I called to ask if they would try again and do the job I requested, Mike told me he already gave me a "deal because they actually put 6 hours of work into this instead of 3 and didnt charge me for the extra". Listen, if you would have billed me for 6 hours I would have paid for 6 hours. I did not ask for any favors. Mike said he would have to charge me additional labor to "reorganize" everything if I brought it back in. I shouldn't have paid them a dollar. They did NOT provide the services I requested to begin with. I will not pay for labor they did wrong to begin with. Example: If I pay a mechanic to change my tire but he spent the time rotating and balancing my existing tires instead... I would not be expected to pay him for the labor again. He spent his time doing the wrong thing. Not my fault.

    From the owner: PCMR is a computer repair services that strives to make the customer experience as convenient and…read moresimple as possible. We offer Free pick up and drop off of any computer big or small.

    Photos
    PCMR - Joshua Cymer helps move a box to the new 209 North Holden Street location.

    Joshua Cymer helps move a box to the new 209 North Holden Street location.

    PCMR - Drake Peper fixing a computer tower.

    Drake Peper fixing a computer tower.

    PCMR - Co-Founder Max Ridenhour guiding the front while Co-Founder Patrick Cymer and his father push a desk to the new location at 209 N Holden St.

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    Co-Founder Max Ridenhour guiding the front while Co-Founder Patrick Cymer and his father push a desk to the new location at 209 N Holden St.

    AT&T Store - mobilephones - Updated May 2026

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