Went in there just to kill time and look at iPads. The girl who talked to me was very rude. I asked…read morea simple question and she kept going on about how her job was to sell the product. I told her I completely understood. She told me there was a special deal on iPads going on and I asked how the service worked and if I could just connect it to WiFi. She then told me to go to Best Buy instead of simply answering my question. I love T-Mobile but the girl helping me today needs to work On her attitude. I left feeling embarrassed and definitely would not be getting what she was trying to sell me.

I went to get a new phone, Shelby helped me out. She is prompt, smart, alert and knows her job very…read morewell. She checked my phone, said it was in good condition. She reminded me we have a warranty, we got everything done in minutes, rare for a phone store, if you need your phone takin care of, she is your girl

I only wish I could leave zero stars. When we purchased an iPhone here, we specifically said that…read morewe did NOT want either the ATT protection plan or the ATT Next plan, and both were ADDED to my account, against our wishes, and would have added $24 a month to our bill. We didn't notice until we got home and checked our ATT account. We also purchased a clear cover for the iPhone 15 lenses, which the store associate took two tries to get it to stay on. Finally it stuck. We left to go to a store next door, and the cover fell off. Went right back 5 MINUTES LATER to the ATT store and they said "you have to buy another one because it happened after you left the store!!!" I believe it was Jay. Completely dishonest, unreasonable and disrespectful. If you have to purchase something here, be sure to check the entire iPhone agreement before you leave. If we hadn't noticed, we would have paid $24/mo for something we explicitly declined. Even the main ATT customer service couldn't do anything about it. BUYER BEWARE! The people working here either don't know how to do their job, or are deceptive thieves. Neither is acceptable.

The young man I spoke with on the phone was not very knowledgeable of iPhone promotion. And seemed…read moreuninterested in giving me much help.

I brought several SD cards, hard drives, and phones for them to specifically extract ONLY THE…read morePHOTOS from those devices and consolidate and move them to an external hard drive. Instead, they copied each drive in its ENTIRETY to my external hard drive. The point was so I could quickly and easily access all of my photos in ONE PLACE. I have the same problem I had before I entered their business. I still have to click through tons of files to locate the photos on each individual drive. I could have copied and pasted the whole drives myself. I agreed to pay them per hour for their labor at $80 an hour. The total came to $295.38 for 3 hours plus other fees. I happily paid them. When I called to ask if they would try again and do the job I requested, Mike told me he already gave me a "deal because they actually put 6 hours of work into this instead of 3 and didnt charge me for the extra". Listen, if you would have billed me for 6 hours I would have paid for 6 hours. I did not ask for any favors. Mike said he would have to charge me additional labor to "reorganize" everything if I brought it back in. I shouldn't have paid them a dollar. They did NOT provide the services I requested to begin with. I will not pay for labor they did wrong to begin with. Example: If I pay a mechanic to change my tire but he spent the time rotating and balancing my existing tires instead... I would not be expected to pay him for the labor again. He spent his time doing the wrong thing. Not my fault.

From the owner: PCMR is a computer repair services that strives to make the customer experience as convenient and…read moresimple as possible. We offer Free pick up and drop off of any computer big or small.

We were super satisfied with our experience here! We came from over seas where our phones were…read morelocked to local providers. Our rep spent 45 mins problem solving on our behalf since our phones didn't show the typical "sim not supported" with locked phones. Once we found this out She nicely looked up the value of our phones and calculated our credits towards our new contracts. I purchased the iPhone X max and my husband chose the galaxy. The rep quickly backed up our phones and transferred all of our stuff over to our new ones. We made payment and were on our way. I'm super grateful for the top notch customer service we were provided! Super awesome staff! I wish I could remember her name but I was so jet lagged from flying across the world from Guam that unfortunately I didn't ! I do know that her husband and I share the same birthday November 21st :-) after she checked my ID. Thanks again!!!!

I recommend going to a location that doesn't leave you waiting 45 minutes just to be seen and then…read morethey won't even let you use the restroom while they leave you waiting

I have Bright speed (century link) I had the regular service and it stopped working so they talked…read moreme into getting high speed. Then they changed my account number. I spent over 2 hours on line trying to get my account number so I can go online and see my bill. They refused to give me my account number! They refused to send me a bill and I have no way of getting access to my account! I don't know what they are charging me or when they will hit my bank account! I do know that they hit my bank account on a day that doesn't work with my pay! I never know when to expect them to take money or how much! They refused to give me any information about my account!

Do yourself a favor and don't get this service. it's inconsistent, if it's raining, snowing, to…read morehot, to cold it's going to keep disconnecting. It has to be the sunniest day in the history of missouri inorder for this service to be consistent. Also customer service is awful, I had an issue with hi bandwidth, and was trying to get help with how I can fix it, after about 20 minutes of being transferred to different sections my "help" ended up hanging up on me because he was frustrated. Horrible service, I do not recommend it, 1 star is even to high.