At first I had great service with basic package. a couple into service I noticed it slowing down…read more easynet told me I needed to upgrade for the amount used in the house. Once again I did and my Internet was super fast for a bit. I feel for it for awhile but after 3 upgrades I'm on to their game. They throttle you so that you will have to buy the more expensive plans, why wouldn't they. 30$ for basic compared to mid range 75$. They always give you that week free when you upgrade to "try" and it's amazing but it slows down after that. If you can get anyone's else AT&T or COMO I suggest it. Once a big company gets out in the country, which will happen, they will be out of business guarantee.

DON'T EVEN THINK ABOUT IT! The more customers they sign up…read morethe worse your internet gets. If the wind blows 5 MPH your internet goes out, if it rains your internet goes out, if leaves grow on a tree near you the internet goes out. Customer Service is 9 to 5 weekdays, which means when your internet goes out at 5:01pm on Friday you are DONE for the weekend (which is most weekends with this company). $35.00 a month? I guess you get what you pay for. In this case you pay $35 a month for internet that is far worse than dial up, that has an 80% down time, and that is a TOTAL and COMPLETE waste of your time and money. Companies such as EasyNet gained their claim to fame by providing "internet" to rural areas. The truth is that people get STUCK using EasyNet because there are very few alternatives. SAVE YOUR MONEY and invest in a different internet service. Cell Phone Internet is even better than this company! As is Dial Up, as in pretty much ANYTHING ELSE!

When it works service is great but they go down randomly once a week for several ours and live chat…read morecan't help you. Just moved here 2 weeks ago and it's been down twice for 4-5 hours each time. Once during Sunday afternoon and another Tuesday night. If you can get another Internet service I recommend doing that.

Friendly and fast service at rhe Warrensburg location and when calling for support. I have only had…read moreone experience that was related to the customer service number and an agent was too pushy trying to sell me a package after I repeatedly told her I couldn't afford it. Otherwise I can't complain Ap is helpful as well

I went to return a modem. The in-store clerks were a little bit upset because they had to jump…read morethrough a bunch of hoops because I just didn't take it to UPS and then they continued to find. So I could not return it at the. I let them know that I would write them a review. I was not very happy because they wanted ID to return their modem.

christina is very kind and such a big help when coming into this tmobile. the employees always make…read moresure i leave happy.