People working there are nice and it was easy to get in and out of the building. Parked directly in…read morefront of the building. Convenient hours.

From the owner: Fast connections and friendly services is what you will find at I-Land Internet Services. With high…read morespeed wireless and DSL service along with a team that monitors the network 24x7, your connection with I-Land is fast and reliable, whether it is high speed connectivity or online services, I-Land keeps up with new technology to bring you the quality service you want and deserve. Free exclusive access to: online classifieds, iMail, iBriefcase, iCalendar, iPics, & eZine. Optional services: email spam & virus filtering.

I lived outside of Ionia, MO, and never had a problem with Homestead. The Internet was very fast…read moreand the customer service was good. They fixed things within a day. I recommend and will use them again if I'm ever living in the area. Penny Warner

The worst customer service I have ever seen. The internet service is hit or miss when working it is…read morepassable but never at the speed promised. As far as customer service and I have had them for over 5 years. They now never answer the phone and rarely will call back. I have found that they will answer the phone if you call the uhaul place in knob nobster on 5o hwy.

I've been frustrated with many of the providers in town, but I've been pleased with Quantum. Last…read moreyear when we were having so many bad snow storms, almost all the internet providers in town went down but we still had quantum up and humming along. There's still down time, but I expect that of all internet companies. Most of the time, fixing it is as simple as rebooting the router. I just appreciate being able to reach a local guy without going through the headache of listening to an automated help service. I also appreciate that they're not one of the major companies trying to screw over people and I think they'll be dedicated to net neutrality no matter what happens.

Great people, great service! I called to check on internet service for my in-laws who are…read moresuffering with terrible connectivity and service with Century Link, Robert, one of the owners, called me back and was incredibly helpful and personable. My in-laws are outside of his service area, so he spent considerable time checking in with other options. What a pleasure to have personal service instead of corporate arrogance!

I had service with them for about 5 years and I had some problems but for the most part it worked…read moreout good. Better than T-mobile does in Windsor! I really wish they would start service in Windsor MO! We definitely need it!

When it works service is great but they go down randomly once a week for several ours and live chat…read morecan't help you. Just moved here 2 weeks ago and it's been down twice for 4-5 hours each time. Once during Sunday afternoon and another Tuesday night. If you can get another Internet service I recommend doing that.

We were super satisfied with our experience here! We came from over seas where our phones were…read morelocked to local providers. Our rep spent 45 mins problem solving on our behalf since our phones didn't show the typical "sim not supported" with locked phones. Once we found this out She nicely looked up the value of our phones and calculated our credits towards our new contracts. I purchased the iPhone X max and my husband chose the galaxy. The rep quickly backed up our phones and transferred all of our stuff over to our new ones. We made payment and were on our way. I'm super grateful for the top notch customer service we were provided! Super awesome staff! I wish I could remember her name but I was so jet lagged from flying across the world from Guam that unfortunately I didn't ! I do know that her husband and I share the same birthday November 21st :-) after she checked my ID. Thanks again!!!!

I recommend going to a location that doesn't leave you waiting 45 minutes just to be seen and then…read morethey won't even let you use the restroom while they leave you waiting

I have Bright speed (century link) I had the regular service and it stopped working so they talked…read moreme into getting high speed. Then they changed my account number. I spent over 2 hours on line trying to get my account number so I can go online and see my bill. They refused to give me my account number! They refused to send me a bill and I have no way of getting access to my account! I don't know what they are charging me or when they will hit my bank account! I do know that they hit my bank account on a day that doesn't work with my pay! I never know when to expect them to take money or how much! They refused to give me any information about my account!

Do yourself a favor and don't get this service. it's inconsistent, if it's raining, snowing, to…read morehot, to cold it's going to keep disconnecting. It has to be the sunniest day in the history of missouri inorder for this service to be consistent. Also customer service is awful, I had an issue with hi bandwidth, and was trying to get help with how I can fix it, after about 20 minutes of being transferred to different sections my "help" ended up hanging up on me because he was frustrated. Horrible service, I do not recommend it, 1 star is even to high.

At first I had great service with basic package. a couple into service I noticed it slowing down…read more easynet told me I needed to upgrade for the amount used in the house. Once again I did and my Internet was super fast for a bit. I feel for it for awhile but after 3 upgrades I'm on to their game. They throttle you so that you will have to buy the more expensive plans, why wouldn't they. 30$ for basic compared to mid range 75$. They always give you that week free when you upgrade to "try" and it's amazing but it slows down after that. If you can get anyone's else AT&T or COMO I suggest it. Once a big company gets out in the country, which will happen, they will be out of business guarantee.

DON'T EVEN THINK ABOUT IT! The more customers they sign up…read morethe worse your internet gets. If the wind blows 5 MPH your internet goes out, if it rains your internet goes out, if leaves grow on a tree near you the internet goes out. Customer Service is 9 to 5 weekdays, which means when your internet goes out at 5:01pm on Friday you are DONE for the weekend (which is most weekends with this company). $35.00 a month? I guess you get what you pay for. In this case you pay $35 a month for internet that is far worse than dial up, that has an 80% down time, and that is a TOTAL and COMPLETE waste of your time and money. Companies such as EasyNet gained their claim to fame by providing "internet" to rural areas. The truth is that people get STUCK using EasyNet because there are very few alternatives. SAVE YOUR MONEY and invest in a different internet service. Cell Phone Internet is even better than this company! As is Dial Up, as in pretty much ANYTHING ELSE!

Had a issue with my internet, Gentleman named Evan out of the St. Roberts office identified several…read moreissues from no grounding, no outside box, also found my modem was 12 years old. He did a excellent job fixing everything and my internet is running very good, better than it did.. Evan was very professional and communicated the problems and his plan to correct all of it. Thank you Evan Cable America Appreciate this employee!! Kevin Forshey

Cable had never been installed in the house I just purchased, Evan S. out of the St. Roberts ofc…read morewas assigned the install. He contacted me to let me know how close he was and was on time. He worked in the bitter cold to run and install all new service to the house. He checked and logged me on to both my TV's and computer making sure I knew how to in case of problems, of which I have had none. Evan was extremely informative and professional, which I appreciated very much. I believe this cable company is providing great service for an affordable price, which on a limited budget is very important to me. Thanks again to Evan S. for great service.

It's wireless, for gosh sakes! Honestly, we weren't expecting much but were very pleasantly…read moresurprised. For those of us living in rural areas of Missouri, with no access to fiber or coaxial cable service, Wave's wireless service is heaven sent. Wave would not sign us up for service unless it first determined through a "site survey" that the topology and distances would allow for sustainable service. We were told, because of the limitations of our location, we could expect at best 3Mbps service, which is what we subscribed for. . . that said, we regularly get 10Mps up and down. Only during brief periods of the heaviest rain do we get signal degradation. The service allowed us to work from home during the pandemic. Zoom and Team meetings work just fine. Streaming Netflix, Hulu, Amazon . . . perfect. The only extended downtime so far came after a bad storm with lightening damage on the radio tower to which we connect. Service was fully restored within 12 hours. Zach (the business owner) and his crew work seven days a week. (I know because I've reached Zach by phone on Sundays.) This is a locally owned business that has earned my loyalty and respect. BTW, we tried a well-known satellite business. The speeds were not great, and the latency was terrible. Streaming services buffered a lot.

The internet service they provide works as advertised, but when it comes to having and outage the…read moresupport and communication is terrible. I am in the Festus area and when I had an outage did everything, they asked for me to do but always had to reach out to them to find out what was next, then would get could be few days before someone to get to me. Which is unacceptable when you depend on it for work. If you are going to be in the area you need support in the area. Then when cancelling I called to see when a check would be sent for service not used. they were unsure and could not give a timeframe when that might happen. Like I said product work but the customer service side leaves something to be desired. Also, I did have access to my account, but I am unable to access it now for notes and billing

I had Socket for several years. The service was erratic, and at times took a long time to fix…read more I final decided to switch to another provider (and I am very happy with them.) I had a heart attack, and was not able to cancel until the last day of the cancellation period. I discovered that Socket wasn't answering the telephone that day. They charged my credit card for a full year's service. I contacted them, requested a refund. They kept promising a refund, but it never arrived. I'd go without Internet before I ever dealt with Socket again.

Socket is a great Internet Service Provider with local tech support, reliable service, and honest…read morebilling. Most of their services don't have a contract because they believe in their service quality.