The food is sub-par. The service is okay. The management was actually very good. I rarely write about management in my reviews, but I was impressed on my visit to Charlie's. It's kind of embarrassing, but I was having one of those "where to eat" fights with my girlfriend. I was in a bad mood because by the time we decided on Charlie's I WAS STARVING!!! I put on my face for the waitress, but in between her visits I wanted to rip my hair out with frustration. The food did take a little while, but it wasn't a big deal. I can't be sure, but I think the manager picked up on my body language (embarrassing since I was acting like an asshole). He apologized for the wait and offered me coffee and dessert on the house. I'll give Charlie's another chance because of him. We'll see if the next thing I order is any better. read more

My husband and I ate dinner there last night and it was one of the best meals we ever had! We have to give our compliments to the Chef Jake. We had 2 different chicken dishes. I had Chicken and pasta and my husband had the weekly special mushroom stuffed chicken. After the very sweet waitress told Jake how much we loved his food he came out to say Hi and thank us and tell us more about the dishes. He said he foraged the mushrooms himself! This young chef obviously loves what he does and has a passion for it. You can taste it in his wonderful dishes. They were also offering bottles of wine to purchase for your meal. It was Canyon Road a California vineyard. We got the Pinot Noir, and loved it! Well as you can see we were happy with our dining experience and wish Jake the best of luck in his career. Charley's is luck to have him. Cheers read more

Worst breakfast ever. How do you mess up bacon? Eggs smelled and tasted like feet. Potatoes were stale. Just all around a bad experience. Took two bites, paid and walked out. On a good note, the waitress was very nice and helpful. read more

Our waitress Lauren was Bomb.com! She was so sweet to our 2-year-old boy Brayden. He loved her! Thank you for the great service Lauren and hope you are manager on our next trip to Flagstaff! read more

We had a very positive experience at Charley's! Rae Anne our server was awesome!!! Very attentive to our needs. We just wanted to come into the very busy restaurant for a couple of cocktails. The manager gladly invited us in to go upstairs and sit out on the top floor porch. Great experience overall!!!! read more

Great waitress Good water The "buffalo " wings are not wings. They are common fried chicken strips with bland all-white meat that are served with various sauces, ranch dressing and a couple of stcks We went back a second night and had one of the best onion soups ever. Hearty broth. Lots of onions were perfectly cooked. Lots of great cheese. And the waitress Miranda was a cut above. For great service, ask for Miranda The Reuben sandwich was very good read more

I have been to this place at least twice. It has a very old fashion feel to it that makes me think of a western saloon. The atmosphere is very nice, but the service could be more attentive to what is going on. I enjoyed the macho nachos and if you're into a heaping of chips, cheese, meat, jalapenos, etc. then this dish is for you, but you might need 2 people to finish it. Also, they have a neat bar area that has a great selection of beers. I think I would have wanted to sit in the bar rather then the restaurant seating area because it seems to capture the pub feel. I also ordered through the Lodel delivery app, but have been recently disappointed. I purchased my favorite, the macho-nacho and received the mini-nacho dish. I don't know how you can mistaken one for the other, but Charly's seems ok with taking your money and not working to refund it. All I requested was the difference between the mini and macho, but haven't got a timely response back. In fact, no response at all. So I have decided to go on and find other great places to eat. I give it three stars because I like the food and the atmosphere, but the customer service in both the restaurant and the delivery side could be greatly improved. read more

Friendly, quick service and amazing food! Nachos, enchiladas, Mac n cheese, Navajo tacos, etc. Our party of 5 ordered and shared these dishes. All excellent!! We will definitely return. read more

Charly's was so accommodating to me and my family. My husband made reservations for my graduation luncheon and the staff was wonderful. The food was delicious. I had the prime rib. I world recommend this restaraunt to anyone. read more

Charly's is a great place to hit up when you're in town and is especially great for breakfast. The cinnamon and butter pancakes are very tasty and the service has always been nice. It's also a great place to bring your dogs if you're wanting to sit outside on the patio. read more

Never again! While exploring the downtown area, we were drawn in for lunch by how cool the old building looked. Unfortunately, the historic architecture is where the niceties stopped for us. Our hostess was pleasant, but our waitress was awful, just like the food we were about to get. She brought us waters after taking our orders, and little did we know that would be the only water we would get. She never came by to refill our glasses once, and I would have asked for some had she come by more than just to drop off our food and deliver our check. Both my husband and I got sandwiches, him with the fruit, me with the sweet onion soup. My soup came first, and everything in it was raw. The onions were not even close to cooked, and it was garnished with raw carrots, red cabbage and some unidentifiable green stuff, possibly parsley. The broth was watery and tasted like diluted canned stuff. I sipped on what I could get down because the meal was costing us so much, but when one of the many flies that were buzzing around our table landed in it, I was done. Our sandwiches came and mine didn't even meet my lowest expectations. Dry, stale sourdough bread, two thin slices of turkey, a slice of cheese, and two slices of tomato. No mayo, no mustard, no "red pepper spread" they claimed it would have. I would have gladly brought it up to our waitress, but where was she? Lord only knows. Not at our table, that's for sure. My husband was equally unimpressed with his chicken something-or-other that he ordered. When our waitress finally reappeared to deliver our bill, suddenly cheery now that her tip was on the line, we couldn't wait to get out of there. We never, EVER leave without giving a tip, but there's a first time for everything. I'm sorry, but $30 worth of bad service and even worse food does not add up to a generous gratuity. I don't care if we are starving and they are the only restaurant open, we are never going back. read more

Been here many times over the years. Was very suprise sitting in the basement bar, around opening. The manager i persume from his attire, answered his cell phone in front of patrons with an extremely unprofessional conversation. It involved where his torch has gone? He was not able to "DAB" before his shift. Also wanted to know who picked up and left him $20 in his box. Great Place, great costumer service, but lets work on our professionalism. Especially from your management. read more

Simple and sweet......... Gotta see a band here, hint hint Whiskey Rodeo!!!!!!

Had a wonderful first visit to Flagstaff. It was recommended to try the Navajo Taco. It was really good and one was plenty to share with a person or two depending on how hungry you are. Sliders were perfect and the clam chowder tasted great. Loved the location and how unique it was! read more

Was looking for a place to eat in Flagstaff and found a spectacular gem of a restaurant. I got that chicken tenders and they were cooked perfectly. They were in the appetizer section but with the amount of tenders they give you it is definitely a full meal. Everyone in my party enjoyed their meal and enjoyed the jazzy atmosphere of this old town establishment. The only knock was that the food took a little long to come out but the quality of the food overrides this aspect in my book. read more

Stopped in for a quick dinner and drinks. My wife had a lemon drop martini. I will bow down and say it was better than mine, which my wife says are the best. Granted, mine are good but these we're amazing! My wife had the taco salad and her only complaint was the salsa was "too hot" for her. I like spicy and did find it a bit spicy for a salad. I had the sliders and they were excellent. What a fantastic historic building to see when you're visiting Flagstaff. Didn't realize until after we finished, there is also service upstairs in the bar. Super cool place. read more

Whether you are checking out Flagstaff's favorite Irish band, The Knockabouts, or just stopping in for a pint, Charley's is the place to party! It's a friendly bar with a homey pub atmosphere. They usually have great local bands... It's always fun to go up to the Zane Grey ballroom where you can enjoy a drink on the balcony! read more

Horrible customer service!!! My debit card was pre authorized for someone else's check along with my own. No one said anything. The only way I found out was when I looked at my statement. At that point I couldnt tell if the transaction had gone through or was just pre authorized. When I called to ask and get charges reversed I was given nothing but the run around! No one even apoligized! All I got was excuses about how it wasn't that person's job and the person who handled that wasn't there. No one offered any recompense. Several times I was told that it was going to be taken care of, but later on. I will never go back there. Terrible Customer Service!!!! read more

I only gave this place a 3 star review because they hold the annual pine cone drop for new years eve, and the ambiance was cute. Kind of old-time saloony. The food took forever to come, and the table that was seated after us that had just as many people got their order before us, and was finished eating before we got our food. Kind of annoying. Then the food was just so-so. Nothing great. I had a beef dip with fries, and had asked the waitress if I could do 1/2 french fries half onion rings and she just said no. OK, well it doesn't hurt to ask... even though I am sure they probably could. None of the people at my table, out of 6, enjoyed their food that much. So, 3 stars it is. read more

Ate in the pub ... delicious pozole soup, drinks and always nice to rest by the wood stove. :) friendly staff.

This review is just for the bar area itself. We went in on a busy Saturday night. There was one waitress working but we weren't ever acknowleged by her. After waiting about 20 minutes we ordered our drinks from the bar. I give them two stars since they had complimentary fresh popcorn available. We stopped here since it was on the Ale Trail but there's so many other great places to go in Flagstaff we won't be back here again. read more

Had a great breakfast! Sat near the fire, was served a yummy peachy appetizer while we waited. Loved the latte. Bacon, eggs and hashbrown potatoes nicely prepared and served. Pretty plates, glasses and cutlery. Overall a nice experience. Will do this again for sure! read more

I have been to Charly's a few times the service is always great. I really like the Ahi Burger so that is all I have tried so far. I have also heard great things about the brunch menu. Will be back sometime soon. read more

Building is historic and beautiful. Fun for people watching. Food is not too great. Cheap gound beef in the new Mexican enchilada. Kids sliders not even the quality of Mc Donald's. Service was slow. They were nice. Not worth going for dinner. Likely more of a drinking place and perhaps appetizers at best. read more

Cool little place, was pretty quiet when we went. Get the Navajo taco with the beef, it kills! Also the artichoke heart dip.

Terrible service! Good-ish food! Second time have been served, and had terrible service, by Rileigh (would never have known her name, only read off of receipt). Both times have asked to speak with supervisor/manager and been told 1) "she is in training/new to job/ask to have a different serve when come in" and 2)" we are going to be making some adjustments soon " (manager Walker, 9/29/17, tonight). Just awful server, no level of interest in customer (was later in evening, not a super rushed hour) making experience bad and disappointing. What was to be a family gathering of sorts just made for us wanting to go to another establishment. Am a Flagstaff resident for over 20 years, and love the history and community of the Weatherford and Charly's. Service is just so hit or miss, as are bar beverages and lacking in consistency overall. Hopeful Walker will make changes he proposed happen. Forgotten drinks, no apologies, not checking in, not okay. Rileigh was totally disengaged. Disappointed, especially after talking to manager who offered no consolation other than sorry and changes to come. We spent a good amount of money on our meals, that's not an okay response to my sincere concerns as to your low quality service, as a patron and community member. And we still tipped well. On other hand, food good and drinks from bar just okay. Miss when you got what you paid for at this establishment. read more

This was perhaps the worst food and worst service I have experienced in years. We went for a BDAY party with a large crowd. Our tea was never refilled and the second glasses of wine were never delivered. Desert was forgotten after ordered so I had to go and inquire in the kitchen as Adam was nowhere to be found the entire evening. Adam was the worst server I have ever had period. He neglected the table the entire evening and then we were forced to give this chump 18%?!?!?! The prime rib was supposed to be medium rare but came out like it had been nuked in the microwave and had not one spot of red anywhere. What a waste of money and time. The food is terrible compared to other restaurants in the area, so do your homework before deciding to dine and spend your money there in the evening. STEER CLEAR!!!! read more

This place is great but one of the bartenders is extremely rude. Despite tipping her 30% all night, she had a very hostile and angry attitude. You will immediately recognize her by her "I'm doing you a favor by serving you" demeanor. She has glasses btw. Other than that everyone was very welcoming and the nachos were excellent. read more

This is a great place to stop into in Flag, esepcially on a cold winter night, you can sit near the fire, devour their delicious French onion soup, all in the comfort of the Weatherford Hotel. The whole building is historic, full of charm, and has this buzz about it. After you've finished dining on Charley's fare, head up the creaky wooden steps to the Zane Grey ballroom for some delicious cocktails and conversation. read more

Came here for dinner and sat 10-15 min without even a "hello". Took orders from people that arrived after we did. Never again.

Omg...worst f***ing food ever! Burned fish wilted lettuce fatty Steak and dry BOXED mash potatoes! STAY AWAY!!!

Besides the friendly employees and old fashion ambiance, the food is absolutely delicious. I ordered the pesto pizza twice and was not disappointed. I thought I'd try something different with the Santa Fe Enchiladas and definitely did not regret it. I absolutely love the place. read more

It's all about atmosphere at Charlie's. When you start thinking about he people who have been in and out of this place... Sure, it's not 'hip', more 'hipster/tourist/dive-y' but it's a really fun place that we love (go upstairs to the Zane Grey bar for e best view of everything going on downtown!) The owner's daughter often works behind the bar and is cool as h*ll, and drinks are reasonable. Guys, if you find your way to the minuscule bathroom, do us a favor and head to the stall, even if your need is otherwise, because it's no fun squeezing past a guy at the urinal in cramped quarters when you really need to go... read more

Great food. Very large portions. Was a bit confusing and slow as there was no host for few moments but differently worth the extra few min wait. Great variety. Large portions everyone walked away stuffed. Would most definitely come back read more

Charly' is the restaurant inside the Weatherford a 100 year old Hotel in Flagstaff. Charly The foot was very good. Especially the gator-meat appitizer. The staff is over-the-top nice and engaging. The housekeeping is impeccable. Had fun! read more

Charly's is a fun place! They have a small but tasty happy hour menu and the prices are just right. Also lots of things going on during the week. I suggest sitting upstairs and outside. You get a nice view of downtown Flagstaff. Will definitely return! read more

Pleasant hotel bar in a vintage hotel in downtown Flagstaff. Food was fresh, prepared and presented at a higher level than pub grub, and more like a good restaurant. Service was pleasant and knowledgeable, though a little spacey. Ambience is good, especially on the balcony overlooking the main public square. Interior dining elegant, especially in the second floor sunroom. The balcony is on the third floor, breezy and pleasant. Good, solid value in a pleasant setting. read more

Oh yeah -- hated myself for going here. There's just so much more on offer around there than this brew house with little applebees ambitions. read more

This is my favorit bar in downtown Flagstaff if you want to get away from the college scene. The balcony in the winter gives a great view while having some drinks and enjoying the snow covered city. The only bar downtown that knows how to make an old fashion. read more

My favorite chill place to go. The crowd is definitely older, no club dancin' here. Lots of local bands come through though and yes, there is dancing. Great service, the bartenders have been all been there for a while. Tasty nachos when you are drinking a bunch of beer. Free popcorn..that's a definite plus. I love going here with friends to start off the night! read more