I always only come here during Black Friday, and their sales…read moreare AMAZING. Usually about 70% off their products. And they always a lot of great selection. For example, I got a wristlet that usually costs $120 for only $40. And a cross body purse that usually costs $300+ for only $80. The store is big and spacious, but definitely extra crowded during sale season, but at least they hold lines to control the crowds. And you have a long time to return items if you don't want it anymore. Plus they give free gift boxes!

If I could give negative stars I would. This location does not allow you to do returns. I bought a…read morewallet for my mom she didn't like the style. Brand new never used they refused the refund and said it was dirty. How is it dirty? I included pictures of the Wallet ours returning and the wallet that they have for sale. They are identical. I had the receipt and was within the 30 days. The Customer Service there is horrible specifically Jennifer & Ezer some of the rudest employees I have ever encountered in my entire life because of this I will never support Michael Kors again. Even their displays are lacking, cleanliness, and sufficient stock.

My wife and I drove to the Chula Vista Boot World on Palomar St and, WOW!, what a store. It was the…read morevery nicest Boot World we have ever been to. Brand new looking building, clean, well organized and an incredible selection of merchandise! The store was well staffed with very attentive and friendly people. My wife found what she wanted in her size and on sale! I saw lots of things for me to buy, unfortunately not in my size. Not a big deal. The management is doing a phenomenal job! I have no issue making the drive from Clairemont to shop that location. Sorry to say, but the other Boot World locations could follow their example!

I will be giving my latest visit a 2 star unfortunately I love this store and the lady that helped…read moreme by the name of Vicky was awesome I'm ship manager for BAE but when she asked her other coworker for help I believe the name was Melanie she just gave off really bad attitude and made me feel very uncomfortable just rude in general on the way out the other employees apologized and said she's just a very mean person besides that store is awesome

I walked in expecting him to be creative with a smile at least but that was not the case, beginners…read moremy purpose for going was to get my granddaughters ears pierced. The store was empty in the employee first thing she asked us to have an appointment I said no she tried book me for a time slot 3 to 4 hours later or another day no attempt to try to squeeze me in earlier no care given I told her we'll go somewhere else she said OK then, that's it. if the store was busy I would understand but it wasn't, it was empty not one customer in the store

I'm already aware that getting pierced at Claire's but it was the quickest and cheapest option and…read moreI was in a hurry. I understand that them using a gun was going to provide tension to my skin that you didn't get when you get pierced with a needle however I didn't know they were going to use the wrong backing. I got my helix and the second lobe pierced and I can remove my 2nd lone piercing just fine but I have learned since getting pierced there that the backing they used for my helix was the incorrect kind. They used a butterfly backing which isn't supposed to be used for cartilage piercings, I had picked the same earrings for my life helix and the lady piercing my ears didn't tell me that using a butterfly backing was a bad idea. I don't know if she didn't know or if she did and didn't tell me but the other employee in there told me that they had also gotten piercings done at Claire's and it was fine. It is currently not fine because I can't remove my piercing and it isn't infected. I understand why people get pierced here however if you are planning on getting anything but your lobe done get it professionally done at a piercing place.

The people working in this store are so rude! One guy just leaning in the counter, I ask a him a…read morequestion, and he refers me to another older man working in the store. I asked if he worked on the store and he responded yes. So I try to ask the older man, he just walks past me, and when I try to ask him a question, it's like I'm interrupting him. Mind you, NO ONE else is in the store. There's no need for me to return to this store. The two employees have just shown me that.

Ask for Manny! Great customer service. Very helpful. Mary was great also. Selection is great!!read more

My favorite target to curbside!…read more Super convenient and my fave location yet ! Customer service is alwayssss consistent and pickup is usually quick/easy. HUGE WIN !

Manager had no clue about the Pokémon event that was taking place today. She walked up and did not…read moreknow why a line had formed overnight. Her attitude was poor and indifferent. We were shocked because there is a sign on the storefront regarding the event. It was amazing to see that this manager had no clue, despite walking past a sign every single day as she walked into work. The event was completely disorganized, we didn't get the Pikachu bag that we were supposed to get, and the manager seemed very inept and indifferent. We literally waited overnight for our goodie bag just to get treated within indifference and not receive the entire package we were promised, and for which we waited so long for. Also, the Line cutting was rampant. You know who you are

Great place I don't get why they only have a 3 1/2 star…read more I came in to get a cowboy hat, Josh at the hat stand was super helpful cool and respectful And Aldo working the register was also nice and respectful as well, 5/5 stars would recommend, came here a few times have never had any issue everyone has always been cool respectful and helpful

Customer service was non existent. No one offered help. Their options for small sizes is limited…read more Cute clothes tho and variety for women and men. The boot selection is better in the other boot barn. They do have ample parking.

Completely forgot about Ear piercing services offered at Claire's and still utilizing the gun!…read moreWalked it during an extremely busy weekend... but was able to have friendly service that answered all my questions. Have been contemplating getting my 2nd ear lobes pierced for a while and with the mix of reviews lately with "piercing shops" around San Diego has made me feel uneasy... however all my uneasiness vanished when I felt how dedicated and comfortable the employee made me feel. (I forgot her name but she had double piercings in each ear and worked 2.20.22, her name was not on the receipt) I watched her sanitizer everything and then proceeded to complete the questionnaire and release. Picked out my earring choice (anything from stainless steal to 14k gold) and chose rapid (so I can change it in 3 weeks vs 6 weeks) - it is a bit more but not much considering its 3 weeks less! I did witness everyone else helping customers, as the streets was busy and then everyone watching while they patiently waited their turn to get their ears pierced. She took her time and asked me to make sure I would like the placement, and you could tell she wanted it perfectly even... she even apologized for how long and that she just wanted to make sure it's even. I was content and wanted to make sure it was even too! Would highly recommend, it is safe, easy and great customer service! Not to mention the aftercare she went over it with us, and had me do the process in front of her. Provided instructions that even include a section about masks with a "check-off calendar" - which is perfect for me and I hung it up in the bathroom as a reminder to clean it everyday. Don't forget the 20% off anything else in the store the day of your piercing only!

Was shopping on March 18th at 5:35pm My wife and daughter…read morewas inside shopping and I went to the front to go inside and there was a young lady working the front door and said the 2 more people can come in. The people in front of me had 4 , so I asked her if I can go and she refused. Even though the group of 4 said they will wait. If the people of 4 wanted to wait till there was 4 spots available, why would you refuse the 1 person when you had 2 spots available and my family was inside already. Hmmmmm Bad bad bad bad service I hope the management reads this.