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    Charleys Cheesesteaks

    2.3 (25 reviews)
    Closed • 11:00 am - 8:00 pm

    Order Charleys Cheesesteaks Takeout or Delivery

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    CHARLEYS CHEESESTEAKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids

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    Mike K.

    I do not get negative in my reviews very often but they earned this review... In a world of almost unlimited choices when it comes to restaurants, one should make the customer experience a good one. I had not been to a Charley's cheesesteak in years so I decided to give them a try for lunch. Their menu is fairly simple. All I wanted was a cheese steak, fries, and a drink but they were so busy promoting their new app and getting $5 off it took 15 minutes to help the 2 people in front of me. I ordered my combo meal which I thought was expensive $18.00 but I paid it. The order was screwed up they gave me regular fries instead of the ultimate loaded fries and when I asked about the mistake the girl yelled at me. The worst part was that they did not put new fried down for at least the half hour I was waiting so the fries I got were old and tasteless. I took the regular fries and ate them. I got the right cheese steak but it was just thrown together and I total mess to eat. The food was not good and the service was worse -

    I paid for Large Original Fries and I received a small styrofoam cup of fries.

    Charleys Cheesesteaks
    Evan G.

    Charleys Cheesesteaks at Northlake Mall in Charlotte is a great place to go for quality sandwiches that are freshly made and delicious. U have been happy with all of the purchases that I have made from here. The staff here is very friendly and efficient at getting everything together.

    Charley's Philly Options
    Brittany D.

    Some of the worst customer service I've ever received. The guy working there was extremely standoffish, didn't smile, didn't hear my order correctly and was just ringing in stuff. I had to ask him to fix it twice because I was being overcharged. He was the only worker present at both the cash register and on the grill, so maybe that's why he came off as frustrated, but that gives him no right to be a rude person. Anyway, the food was bomb as usual. I ordered the chicken philly with no mushrooms and no tomatoes, it was so good! Charley's is always super flavorful and everything tasted fresh. The fries were hot out the grease, and I seasoned them with the Charley's seasoning salt. The food was great, but horrible customer service.

    Scott W.

    Sandwiches and fries are good and not too highly priced for a mall food court. I've been here twice and have been satisfied both trips.

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    4 years ago

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    7 years ago

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    5 years ago

    Ordered via DoorDash!! They followed my instructions to the tee!! Very happy with speed, deliciousness, and packaging!

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    9 years ago

    Started to order but no one would acknowledge that I was even there. Walked a few steps and ordered from Showmars insted.

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    Firebirds Wood Fired Grill - Filet Steak

    Firebirds Wood Fired Grill

    3.8(501 reviews)
    0.0 mi
    •$$

    In the area again for a round of golf at Skybrook golf course in Huntersville…read more I was able to meet up with Barby for an early dinner after my round. We both liked our food, she has the bacon wrapped chicken sandwich and I had the BLT salad with salmon just delicious!

    Our reservation was at 8pm. The birthday girl was a few minutes late (due to traffic) and they…read morestill accommodate a party of 14. They tried to sit us a a small table for 12 but shortly realizing their mistake, added another table. We sat for an hour before we got our drinks and then another hour before we got our food. The food came out wrong and was room temperature. Someone preferred shrimp and grits and it had some red marinara sauce on it (not the creole sauce advertised). Some of our party sent their food back. My husband asked for a White Russian and they had to remake it three times and still didn't get it right. They had that drink loaded down with milk and had absolutely no alcohol in it. Oh, and let's talk about the Philly cheesesteak eggrolls. The inside had a nice taste but the hot sweet chili drizzle on it made the aftertaste horrible. I would suggest maybe putting that on the side or leaving it off the plate all together. It was not a good experience being our first time there. It was other parties there that were experiencing similar issues with drinks, quality of food and excessive wait times. Maybe it was an off night and originally I thought they were short staffed but that was not the case. This was a one and done for a lot of us that night (people in my party and other visitors).

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    Charleys Cheesesteaks - sandwiches - Updated October 2026

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