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    Chick-fil-A

    3.4 (71 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids
    Outdoor seating

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    David D.

    Ordered on the mobile app today and when i got there and scanned the code for my table. The capped messed up and told me to talk to a team member. i was charged and had a receipt. A manager came and tried to find my order. After a bit she was able to find it and proceed to make the order. After we started eating they were calling out my name and i told the gentlemen that we got our food. He stated that we should go ahead and take it because if we didn't take it they would throw it away anyways. He was an elderly man and was so sweet and friendly. We always order food from here and always get great service!

    The fries as they came from the store.
    Lauren P.

    I mean it's Chick-fil-A so the food is fine but the serving sizes for the price are insane? Like I ordered a medium fry and I barely got any. That was the only thing I got too so it was pretty disappointing.

    Ordered: sausage muffin with egg white Received: sausage muffin with chicken and no egg white
    Brittney J.

    Visited the Mountain Island CFA last Saturday after work. First, the girl working the drive through sounded like she just woke up, there was no greeting, no enthusiasm just a flat voice on a speaker. I had just got off a 12hour shift, so I chose to ignore that and go ahead and order. I ordered a sausage muffin with egg white and I received a muffin with sausage AND grilled chicken and no egg white and soggy tots to go with it. As you can imagine I was extremely disappointed when I opened the bag at home and had no desire to drive back so I ate cereal. I completed the survey that same day and I have yet to response. I live about 10 minutes away from both the Mountain Island and Northlake location. Since having to go to the MI location due to the Northlake one being shut down, in the beginning I thought this was the better location. However more recently when I've visited, my meal has been disappointing or missing something. One time my nuggets were missing, I had to go back in the drive thru which took about 10 mins and when I got to the window there was no apology no consideration for the mistake. CFA is known for their consistency and good service and I received neither of those things on this visit. This location is becoming careless and sloppy.

    Outside from parking lot
    Neema B.

    Came in to redeem my free peach milkshake. First time at this location now that they've moved. Used to be directly in front of Walmart, sharing a parking lot, but now across the street in Riverbend Village. They have a good drive thru flow and of course dining rooms are still closed due to COVID. The drive thru workers aren't wearing masks anymore. They have drive thru overflow parking on the opposite side of the building. Genius. So if someone at the window is waiting on items from their order, they can pull to the other side and park near the dining room door to wait for them to be brought out. Brand spankin new location and friendly staff. I'd return.

    Dawn B.

    Came here as a treat for myself af I rarely eat out for breakfast during the week. It was a Friday so why not? I realized that I should have ordered through the app by the look if the liner wrapped around the restaurant and the time. It was roughly 10:30 am. Ordering through the app is easy, simple and so convenient. But I neglected to think about that so here I was. I decided to walk in and not wait in the long line. It was empty inside except for two other ladies. I walked right up and Dre took my order. He was pleasant and greeted me with a smile. He continued to say "my pleasure"and we joked about that. I waited a few minutes for my order and was out the door. Before I left, I asked for a water. One employee behind the counter didn't look too happy. Im not totally sure why but I felt like it was directed at me but I could be wrong. She may have felt some way about me taking pictures of the restaurant but I could be looking too fat into it. Lastly, my chicken egg and cheese bagel was great. I just wish they wouldn't burn the bagel when they toast it. I will come back again.

    Cobb salad with chicken nuggets and apple cider vinaigrette ($7.39) and spicy chicken sandwich meal ($6.49) includes drink (not pictured).
    Daniel B.

    This Chick-fil-A is known as the Mountain Island Chick-fil-A, named after the lake/suburb/neighborhood northwest of Charlotte. On the way back to Atlanta on I-485, I saw a sign for restaurants at exit 16 (NC 16 (Brookshire Boulevard) - Newton), so we stopped at this Chick-fil-A for lunch. It's located near a big/busy intersection with several shopping centers and fast food chain restaurants, in front of a Walmart Supercenter. In terms of building and layout, this Chick-fil-A is almost an exact carbon copy of one of the Chick-fil-A stores I frequent in Marietta, Georgia: the East Lake Chick-fil-A (https://www.yelp.com/biz/chick-fil-a-marietta-9). It's got an indoor playground for kids and a sizable dining room. I ordered what I usually get from the Chick-fil-A near my office: a spicy chicken sandwich meal. Here, it cost $6.49 plus tax and included the sandwich, waffle fries, and a drink (I got half sweet/half unsweet tea). As usual, this meal hit the spot for me. Everything was consistent with other Chick-fil-A locations I've had this meal at with the exception of the bun. The bun here was harder, dryer, and held its shape better than perhaps any Chick-fil-A sandwich bun I've had before. You can kind of tell if you look at my pictures. The bun isn't as squished as it normally is. My fiancee got the Cobb salad with chicken nuggets and apple cider vinaigrette for $7.39 plus tax (no side or drink included). It was delicious. The salad came with Romaine lettuce and baby greens, corn, shredded jack and cheddar cheeses, bits of bacon and egg, and grape tomatoes. It also came with a pack of charred tomato crispy red bell peppers. The veggies were fresh and crisp. My fiancee mixed the salad well and everything was flavorful (with the dressing and nuggets, how could it not be?). Service was good. We visited on a Wednesday around 1:30pm and the restaurant was busy, inside and out (drive-thru). Most of the parking spots were taken. I'd come back.

    Chick-n-Minis-
    Brenda L.

    This is unbelievable. Chick-A-Mess. My daughter comes home from a morning out and decides to get us breakfast, this is what greets me when I open the box. A complete mess and poor excuse for a meal, where is the rest of the chicken?! How do you mess that up?! I have not touched this. This was taken right out of the bag. I suggest the owner starts to pay more attention to what's happening in the back, as I came inside to pick up an order for DoorDash and I could hear loud, obnoxious laughing coming from the back. If I were to be dining I would immediately leave. The only good thing about this establishment is the people: always attentive, kind, and respectful. I could never say anything bad about the poor kids who stand outside in a heatwave, or snow. Do better Chick-Fil-A Mountain Island, you USED to be the best Chick-Fil-A around.

    Minis Hash Brown Scramble Burrito Meal

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    9 months ago

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    9 months ago

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    11 months ago

    Great customer service and speedy food preparation service. Salads and sandwiches are very tasty

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    1 year ago

    I LOVE Chick-fil-A so much but something about this one was different it tasted so good! My service was so fast and tasteful!

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    3 years ago

    Great food and always great service. We've been here many times and are always happy with what we get.

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    3 years ago

    Slowest Drive thru ever. Made me late for work. Took over 25 min in line. Not stopping here again.

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    5 years ago

    Wonderful each and every time I visit. Employees are always wearing smiles. Food is always hot and delicious.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

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