The staff here are super patient. This is what a USPS should be. Before, through and after Covid,…read morethe quality of service is also the same.

Every time I go to this post office they are pleasant and take care of business promptly. Would…read moredefinitely recommend.

If you have a complaint about the U.S. Postal Service (USPS), need more information, or have a…read moresuggestion or compliment, you can let them know in one of several ways: File a Complaint with the U.S. Postal Service Use the USPS website's Email Us form. Select an inquiry type that most closely relates to the complaint or question that you have. On the website, you can also file a claim or request a refund for shipping. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office: 137 W MAIN ST ELKTON, MD 21921-9998 410-398-4040 Write to the U.S. Postal Service's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L'Enfant Plaza, SW Washington, D.C. 20260-2200

Don't know anything about the issues with the mail. All I…read more can say is that the clerks handling my passport application were professional and courteous.

This post office is located on APG. Service has been friendly and efficient. No complaints. :)read more

I got here cause I needed to have some Verizon equipment packed and shipped (surprisingly referred…read morehere by the Verizon store cause they don't have the service on a Sunday). but left with an unforgettable experience that confirmed the idea of Customer Engagement and Service still exists. Simple enough reason to visit but the young lady that took care of my request made it such a pleasure. She was upbeat, engaging (as was her counterpart-a young gentleman), informed me of the process and did it very quickly. The remarkable thing is that I wasn't there for their core service but I didn't know the difference because despite I was treated as an important customer. This is very hard to find in the world of retail today. The staff was engaging with other customers who knew them (clear their loyalty in the area is off the charts-no surprise!) As I was leaving, I noticed the sign on the door that said "this store is owned by someone in your community"-for sure that means something at this UPS store. Hats off! Can I give more than 5 stars?! Highly recommended!

Terrible package was never delivered to me they drove around with jt and never delivered it too me.read more

Since moving here to Aberdeen 2- years ago the mail has been Excellent, but for the last 2 weeks…read moremail delivery has been poor. Packages are late getting here and mail takes days for delivery or delivered to the wrong address. We've entered several several times mail not received. Several of our friends drove up to the post office and filed complaints!!

This post office is great. The people are pretty nice, its pretty empty so it doesn't take forever…read moreto wait in line. The one bad thing is that there isn't a parking lot, so there is only street parking.

My experience was phenomenal thanks to a woman named Janelle. She cares so much about customer…read moreservice and she demonstrates it with her work ethics. I'm so very pleased with her compassionate character. Thank you Janelle. Keep smiling because you sure did brighten my day!

Is it possible to to get the mail truck that delivers to Mansion Farms in for service repair? It's…read moreleaking oil for some time now and needs to be addressed! Even all my neighbors are complaining. At least once a week I have to spread oil dry all in front of my mail box! It needs to get resolved! Hopefully someone in the post office reads these reviews.

This is a nice post office pretty good size too. The staff was quick and helpful and answered all…read moreof my questions . Parking was easy to access I can be a little bit challenging at times to get out because there are two very busy roads right outside but it's not that bad . I decided to get a PO Box here because I am new to the area and they were quick to get me taken care of and gave me lots of options as far as how long I might need it for a different payment plans . So that made things very easy and less stressful . This is a great place to get your mail in my opinion .

Always get good service here. Counter persons try to keep lines moving, many negatie reviews are…read morethe fault of the person writing the review...

Always nice, always quick and if there's a line of customers, I've seen support rally and open a…read moreregister. This the most basic of post offices. Tiny office with quick service.

Love this post office. People there are always friendly, patient, efficient and NICE!! Actually…read moreheading there when it reopens at 2:00.

Well I usually have low expectations when it comes to the USPS these days (someone stole something…read morein a letter I sent to my mom in May) but Denise at the counter turned that around for me. She has a wonderful personality and offered me a pen while I was waiting in line. She handles all of the passport appointments at this location. She also can multitask when a disgruntled person walked in about not receiving a letter yet that was on their informed delivery. She had just finished up a long tedious passport application for a baby and then helped me send a flat rate envelope for ironically my passport renewal. Denise was friendly, courteous, and went above and beyond not only for me but other customers she helps out. Very impressed with this busy USPS location.

This post office is not good. Service is slow and on any day of the week (except Sunday..) any time…read moreit has long lines from the main door to the desk. Lady at the front desk was rude. From Walgreens I got some vitamins getting delivered to me. What happened?......Well it got lost and I check on my phone to see where it is. Started in Middletown and then went to Wilmington Postal Service and then went to The Philadelphia Postal Service! Back down it came but then stopped at the Bear Postal Service. And came back to here so I came to see if they had it. And then lost signal. I thought it was stolen or something or it fell off the truck or something. So it said it was last here, so I told the lady what had happened. She was rude and had another guy come and help us. Guy said they "Just shipped it back to Wilmington and has no other information". WHY? I don't leave In Wilmington! I luckily got my stuff from Walgreens a WEEK and a HALF later after that incident.. If you're just sending mail I guess go here but picking something up.. I don't know about that.