Always nice, always quick and if there's a line of customers, I've seen support rally and open a…read moreregister. This the most basic of post offices. Tiny office with quick service.

Love this post office. People there are always friendly, patient, efficient and NICE!! Actually…read moreheading there when it reopens at 2:00.

This little Post Office is tucked away in a tiny little town outside of Falston Maryland called…read moreBenson. It is behind Jones car dealership. I found it by mistake some years ago and now I make it my stop for everything that I need to mail of importance. It is out of my way, but it is worth the trip and here's why. There are two amazing people that work there most of the time . One is the Post Master, who is a lovely lady. She is very charming and helpful in all instances and extremely friendly, and the other is a man named Derek. He also has wonderful qualities which just make you feel secure and know that your packages will get to their destination. I have brought both of them multiple packages quite often to go out of the country , and now with the new EU rules it's quite a tedious process to fill out the correct forms and do the things to be certain that everything goes smoothly. The nicest thing is that if something does not go well they are on it immediately and I have found that unfortunately that is quite different than many other Post Office's . Several days ago I mailed a package to Germany and it is very important that it get there. I asked questions about a different way to send it by priority mail , and Derek had all of the answers. Even when I'm sure the questions are annoying both of these people make their customers feel special, and as if they are very important. In this day and age it's quite difficult to find that type of service anywhere. Thank you Derek for your professionalism and your kindness and your knowledge . It's really too bad that the post office can't clone you.

I had to pay $30 twice because an employee at the Bel Air post office sent my item back to me the…read moresender instead of the recipient! My label that I printed out even said "To:" and "From". The post office said that there wasn't anything that could be done on their part because I did not catch it. Funny this is that I am sure in most other work sectors if an employee makes an error the business does right by the customer and fixes it. Apparently at the Post Office the employees can make mistakes, and it is the customer's responsibility to check over their work. Have never had an issue at any other Post Office but it was a $30 less learned. Here is your heads up to always check who your mail is being sent to.

We don't get our mail delivered at least 1 to 3 days a month. I've waited for the postman all day…read more They don't show up. I have three dogs so when the mail truck comes they let me know. I've also mailed out letters and important documents and they never get there.

My Etsy shop has been doing better these past few months, so I am in need of USPS and sometimes the…read morepost office to help me ship my packages to their customers all over the country! My post office has an employee who is there almost every day with the best smile, personality, and knowledge about the post office she should get a promotion if possible!

The people working here are friendly and helpful. They helped me find the cheapest way to ship my…read morecomputer across the country. No complaints at all. I'll ship all of my eBay sales from this office.

I have made the rule to only use the postal system for important documents if I absolutely have to…read more They have lost a few important letters over the past few years so I either try to send things electronically, fax, or go with UPS. Last week, I had no choice so I sent a few documents by priority mail that had to travel exactly 33 miles from this post office. Sure enough, they lost it. 100% done with USPS.

I know everyone like to read the negative reviews, so I want to say first that the counter staff at…read moreAbingdon is exemplary. They are wonderful, polite and personable and helpful. No complaints there. The moment the mail leaves that counter? Another story. My neighborhood has an entire Facebook group that should be titled, "Dude, where's my package?" It's nothing but wrong box, no key to the parcel locker, packages left unlocked in a parcel locker, etc. I get very busy at work sometimes and cannot pick up my mail every day. I use informed delivery to view if anything important is arriving. Usually it shows 1-2 mailpieces, so I don't stress too much about it. Went to pick it up this morning and received a notice inside saying that the residence was vacant and no more mail would be delivered. So. Done.

I had a delayed Amazon delivery that came from Australia. Of course, overseas shipping always takes…read morelonger than domestic. I was informed by Amazon that the part delivered on a particular date but I never recieved it. I went to speak to the manager of the Edgewood post office and me promised to call me with and update. He had not one but two packages which included the part I needed and had them delivered in less than one hour after speaking to him. Great service! And staff there was very nice and polite. Thank you Edgewood Post Office!

Why do Edgewood post office close down for Lunch the whole building inconvenient…read more You run over here have wait a hour No other post office shuts down

I have lost 3-4 pieces of mail since they closed the Glen arm office. They also are not very…read morefriendly when you go into the office to send something. I also have had to ask that they remember to close the mailbox door , which is not difficult , but it is still left open. I understand that once in awhile something gets displaced but I feel like they don't care but I'm sure if it was their package or mail they would feel the same . I also continue to get the wrong address mail , it comes here but it's for Manor Rd., the and number of house are different. maybe they hire people who can't read or have a eyesight problem.I have reported the problem and called about the missing mail , but no response!

I made an appointment for notary services online for 10:30 I was sent a confirmation just to arrive…read moreand be told the notary does not arrive until 1pm when I pushed back and asked why this specific location required an appointment I was told by the one employee working that they don't have access to the website

I got here cause I needed to have some Verizon equipment packed and shipped (surprisingly referred…read morehere by the Verizon store cause they don't have the service on a Sunday). but left with an unforgettable experience that confirmed the idea of Customer Engagement and Service still exists. Simple enough reason to visit but the young lady that took care of my request made it such a pleasure. She was upbeat, engaging (as was her counterpart-a young gentleman), informed me of the process and did it very quickly. The remarkable thing is that I wasn't there for their core service but I didn't know the difference because despite I was treated as an important customer. This is very hard to find in the world of retail today. The staff was engaging with other customers who knew them (clear their loyalty in the area is off the charts-no surprise!) As I was leaving, I noticed the sign on the door that said "this store is owned by someone in your community"-for sure that means something at this UPS store. Hats off! Can I give more than 5 stars?! Highly recommended!

This is the best post office around. Friendly competent staff. The staff there knows their craft…read moreand is eager to do a great job.

The United States Post Office is where I go to have all of my items shipped out for my business…read more Like usual the staff was very friendly and very fast.