I have made the rule to only use the postal system for important documents if I absolutely have to…read more They have lost a few important letters over the past few years so I either try to send things electronically, fax, or go with UPS. Last week, I had no choice so I sent a few documents by priority mail that had to travel exactly 33 miles from this post office. Sure enough, they lost it. 100% done with USPS.

I know everyone like to read the negative reviews, so I want to say first that the counter staff at…read moreAbingdon is exemplary. They are wonderful, polite and personable and helpful. No complaints there. The moment the mail leaves that counter? Another story. My neighborhood has an entire Facebook group that should be titled, "Dude, where's my package?" It's nothing but wrong box, no key to the parcel locker, packages left unlocked in a parcel locker, etc. I get very busy at work sometimes and cannot pick up my mail every day. I use informed delivery to view if anything important is arriving. Usually it shows 1-2 mailpieces, so I don't stress too much about it. Went to pick it up this morning and received a notice inside saying that the residence was vacant and no more mail would be delivered. So. Done.

The service here was great, never a line crowed nor busy, they do have a notary onsite as well.read more

Postman Plus employee: Katie L. is a godsend!! I needed notary service for a court document. Katie…read moreL. provided excellent customer service and is an asset to Postman Plus. I appreciate Postman Plus for employing a wonderful human being.

This post office is located on APG. Service has been friendly and efficient. No complaints. :)read more

Since moving here to Aberdeen 2- years ago the mail has been Excellent, but for the last 2 weeks…read moremail delivery has been poor. Packages are late getting here and mail takes days for delivery or delivered to the wrong address. We've entered several several times mail not received. Several of our friends drove up to the post office and filed complaints!!

This post office is great. The people are pretty nice, its pretty empty so it doesn't take forever…read moreto wait in line. The one bad thing is that there isn't a parking lot, so there is only street parking.

This little Post Office is tucked away in a tiny little town outside of Falston Maryland called…read moreBenson. It is behind Jones car dealership. I found it by mistake some years ago and now I make it my stop for everything that I need to mail of importance. It is out of my way, but it is worth the trip and here's why. There are two amazing people that work there most of the time . One is the Post Master, who is a lovely lady. She is very charming and helpful in all instances and extremely friendly, and the other is a man named Derek. He also has wonderful qualities which just make you feel secure and know that your packages will get to their destination. I have brought both of them multiple packages quite often to go out of the country , and now with the new EU rules it's quite a tedious process to fill out the correct forms and do the things to be certain that everything goes smoothly. The nicest thing is that if something does not go well they are on it immediately and I have found that unfortunately that is quite different than many other Post Office's . Several days ago I mailed a package to Germany and it is very important that it get there. I asked questions about a different way to send it by priority mail , and Derek had all of the answers. Even when I'm sure the questions are annoying both of these people make their customers feel special, and as if they are very important. In this day and age it's quite difficult to find that type of service anywhere. Thank you Derek for your professionalism and your kindness and your knowledge . It's really too bad that the post office can't clone you.

I got here cause I needed to have some Verizon equipment packed and shipped (surprisingly referred…read morehere by the Verizon store cause they don't have the service on a Sunday). but left with an unforgettable experience that confirmed the idea of Customer Engagement and Service still exists. Simple enough reason to visit but the young lady that took care of my request made it such a pleasure. She was upbeat, engaging (as was her counterpart-a young gentleman), informed me of the process and did it very quickly. The remarkable thing is that I wasn't there for their core service but I didn't know the difference because despite I was treated as an important customer. This is very hard to find in the world of retail today. The staff was engaging with other customers who knew them (clear their loyalty in the area is off the charts-no surprise!) As I was leaving, I noticed the sign on the door that said "this store is owned by someone in your community"-for sure that means something at this UPS store. Hats off! Can I give more than 5 stars?! Highly recommended!

I made an appointment for notary services online for 10:30 I was sent a confirmation just to arrive…read moreand be told the notary does not arrive until 1pm when I pushed back and asked why this specific location required an appointment I was told by the one employee working that they don't have access to the website

I had to pay $30 twice because an employee at the Bel Air post office sent my item back to me the…read moresender instead of the recipient! My label that I printed out even said "To:" and "From". The post office said that there wasn't anything that could be done on their part because I did not catch it. Funny this is that I am sure in most other work sectors if an employee makes an error the business does right by the customer and fixes it. Apparently at the Post Office the employees can make mistakes, and it is the customer's responsibility to check over their work. Have never had an issue at any other Post Office but it was a $30 less learned. Here is your heads up to always check who your mail is being sent to.

We don't get our mail delivered at least 1 to 3 days a month. I've waited for the postman all day…read more They don't show up. I have three dogs so when the mail truck comes they let me know. I've also mailed out letters and important documents and they never get there.

We went to get paperwork for passport renewal. Went back the same day a few hours later, there was…read morea man was behind the counter. He said we needed an appt or to come between 9-11 am. I looked at my husband and said "I wonder why we weren't told that earlier?" He rudely replied because YOU didn't ask! Why are federal employees always so rude????

This is a really neat little historic post office on the outskirts of white Marsh. It's small, so…read moredon't expect the same amenities of some of the bigger places, but because of its location it didn't have the usual lunch time crunch i'm used to when I've tried to do a post office run at noon. The staff was really polite, and was even politely chatting with customers. 4 Stars mostly because I love that these older places are kept up and running. The massive post offices that are popping up more and more just tend to get mobbed.