I recently bought a 2016 Chevrolet Colorado, and it was a satisfying experience from start to…read morefinish. From Mike, who answered all my questions with patience, to Tyler, who stayed late several times to make me duplicate keys, I received efficient and professional service from all the staff. They even came out to my house to jumpstart a battery, which I had run down after having left a light on the night after purchase. Now that's customer service! I can recommend that not only locals, but that out-of-town folk take the time to check out Kalona Auto Used cars for the good selection, reasonable prices, and personal service. Cynthia C.

Great people to deal with. 20-year-old car had an exhaust leak fixed it at a very reasonable…read moreprice. Can't ask for more than that.

I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

*****I have purchased 4 cars from Star Motors over 17 years, and very happy with each-3 Volvos and…read morea BMW I've driven for 10 years! *****Gary chooses pre-owned cars better than anyone I've known in 50 years! *****He has kindly answered difficult 'layperson' questions on the phone, sharing my concern about being on the road 1000's of miles from home and hearing a new noise or feeling a new vibration! *****The peace of mind I have enjoyed, from knowing the vehicles I buy from Star Motors are QUALITY, has been worth 100 times what I've paid! *****Gary is FAIR, TRUTHFUL, and HONEST! How many car sales people can you say that about? He's been my hero multiple times! Sandra J McLaughlin, Attorney, rtd. Solon

From the owner: Our mission has been to provide top quality, honest service to our customers. We distinguish…read moreourselves from the big dealerships by offering quality vehicles at great prices, and a more personal feel for service.

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

When shopping for a used car it is important to do your homework; history of vehicles, years and…read moremodels of cars that have problems, accidents and type of titles to name a few. When I first purchased a car from JSM I hadn't done my homework as well as I thought. Unfortunately, the car I bought had a lousy transmission (beware of certain CVT transmissions) and wasn't drivable for very long. Fortunately, Amir at JSM was willing to take the car back and I was able to use the credit given to me toward another vehicle. Amir was honest, understanding and flexible to our situation and did what he could do, while still running a business, to make it right for all parties involved. The second car I purchased, after doing my homework and due diligence, from JSM has been a solid runner. Thank you Amir and JSM.

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

Cannot recommend Junge enough. Best car buying expirience out there. The team found me the exact…read moreBMW I was looking for on budget. Ryan and Clayton made everything easy and transparent. Really trusted these guys and now I'm driving the car of my dreams.

Danny, Oscar and Ryan were absolutely amazing to deal with. I was debating buying a Ram Laramie and…read morethought I had my heart set on one. After a 15 minute phone call with Danny and Ryan I couldn't stop looking at Ford Lightnings. My local Ford dealers didn't give me the same level of comfort, they had me sit in offices for hours while they "talked to their managers". I went to Junge, a 3.5 hour drive away from my house because of how honest and upfront they were and when I need another car or truck I'll probably do it again! Oscar helped me get everything set up in the truck, showed me how to use chargers, set up my FordPass account, plan my drive home, everything. I can't say enough about this dealership and how great it was dealing with people who actually care. This is my first Ford and my first EV. It will not be my last thanks to the team at Junge!

Bought a car in August. Just found out we had a bad head gasket. Prior to purchasing the vehicle,…read morewe were told that they replaced a head gasket. NOPE! They also sold us a warranty through Superior Protection Plan for $2698. Car is broken down. Warranty company will not warranty anything. DO NOT BUY ANYTHING FROM THEM!!!

Think twice before you buy from this dealership. Bought an $11,000 truck there in December 2024…read more 2 days later had issues, turns out major problems with heads/headgaskets, injectors, etc covered up. Will cost $13,000 to repair, more than we paid for the truck. Buyer BEWARE

Super good people. I was in a stressful situation where I had to move down to Missouri within a…read morecouple days of my alternator going out. Joel and Sarah were super understanding and were able to work me in get my part ordered quickly and complete the Job before I had to move down to Missouri. Car runs super smoothly now and I'm very happy I went to them. On top of all that the price was super reasonable. Would for sure recommend!

Ben's Repair is the kind of place you don't find often. He's honest, cheap and diligent. Never adds…read morebullshit to the bill, and is one of the only mechanics I trust. My wive's family and I have lined his pockets with thousands over the years with all our vehicle mishaps, and we'll be sure to keep coming back.