Really fast and professional response! Had a leak in my washer dryer area. Charity Plumbing was able to dispatch a technician within an hour. The tech CJ was prompt, courteous and professional. What could have been a huge repair bill was fixed in about an hour. CJ is awesome. He was careful, took time to make sure that the job was done correctly. I so greatly appreciate the great job and the positive attitude. Highly recommend this company and kudos to CJ. read more

We had a leak in our drain from the kitchen sink. I knew it was outside my scope so i sought professionals. Charity was responsive, understanding, and communicative. Plumbing isn't easy, but always seems so. Glad they could help us out in short order! read more

Prompt response, very professional, very knowledgeable, fixed the broken pipe and problem was fixed. Service person very friendly and knowledgeable. I highly recommend. read more

We've been dealing with pipe leaks and insurance for two years. Trust me, it's exhausting but finding a great plumber, who you can trust, is crucial! Jim, the owner, went way beyond what we thought could be possible, "he gotter done", one would say. His guys, Tyler and Cody, OMG, theeee best! After two years, the house; bathroom; pipes; floors are done. Jim will be upfront and honest, no frilly poop crap dodging lol. He's your man! read more

Big shout-out to Charity Plumbing! CJ saved the day by helping us fix our toilet; he went above and beyond to take care of us. On top of that, Charity Plumbing gives back by helping out...you guessed it...charities! We'll be giving them our business again! read more

I have worked with Charity professionally for a few years. Top notch service and responsiveness.

Was charged $175.00 for a 10 minute visit and 5 of those minutes were used to write an estimate for a hot water heater that was not needed to be replaced in the first place. Eric did not trouble shoot anything and he visually looked at the hot water heaters date of manufacture and decided that it was old and needed to be replaced. Meanwhile, we told him that we were having issues with our water softener which he dismissed. I guess commission on selling a hot water heater was more important than finding a solution to our water softener issues. I do not recommend this company. read more

We needed a plumber FAST and Charity Plumbing was here with in no time and got the job done within hours. Highly recommend!! Thank you Charity Plumbing read more

I really wanted to give a small business my business of getting a new water heater so when I received the postcard marketing Charity Plumbing I attempted to call. Calls are not answered directly. Unfriendly and unconcerned woman who answers the phone only after repeatedly calling back or leaving a message. I was very clear in what my needs were but she didn't bother informing the tech of what my needs were. Very friendly tech showed up and was straight forward and helpful. When he left I thought we had a game plan which involved me getting the equipment on my own. He gave me his number so I could stay in touch with him. I later asked him if he could obtain the equipment himself and proceed with installation. It was only after days of miscommunication that he informed me to call the office to schedule. I attempted to call the office and once again, no answer. At this point I felt the entire process was unprofessional. I went with a larger company who was clearly more motivated for my business. A month later I received a bill from Charity Plumbing for a service call that stated it was my responsibility for not calling to schedule. I reluctantly paid it but I want to share my experience. read more

Charity Plumbing tore apart the underneath of my home to access the plumbing for my kitchen remodel but when it came to plugging up the hole they made they told me I was "on my own" To their credit they did attempt to put a piece of "styrofoam packing material" in the hole they made. Cody was the rookie service tech. Promised to put my barrier back up after he was done but left everything open and exposed to the elements. Do yourself a favor and call a larger licensed, bonded & insured Company that cares about their reputation and stands behind their work. read more

They were great when my hot water tank needed to be replaced. They worked with my work schedule and didn't charge an additional fee to work with my availability. The tech that came out was friendly and professional and made it a point to clean up any mess he made while installing the new tank it. On a separate day, I messaged to get a possible quote for repairing my washing machine. While that is not something they do, they were still able to help by referring me to someone who could help. I will use them again in the future. read more

Thank you Charity Plumbing! I called to request an estimate to have an RO drinking fountain installed at my office. The dispatcher, Rachel, was really helpful over the phone! She answered all of my initial questions, and set me up with a time and day for the estimate. William came out on time and was very professional. He was also very knowledgeable and presented a quote that was more than fair. No other competitors prices came close to Charity's. Installation of the water fountain was quick and the water tastes AMAZING, as William promised. Professional and honest company with competitive prices. Definitely give them a try! read more

Charity Plumbing is simply awesome!! I met Jim on a realtor broker tour and was so tremendously impressed with how much this small company gives back to the community. The whole principle of charging a fair hourly, being profitable but not greedy....YES!! They came out to install an RO faucet into a house I sold. Another plumbing company quoted $280 for the work...Charity Plumbing was LESS THAN HALF with parts and labor! My clients were really happy and gave me a 5 star review. You can trust your plumbing needs to Charity Plumbing and it won't leave your wallet empty! read more

I hired Charity Plumbing for the first time yesterday. The work was done well and I was happy with the professionalism of the technician. There were some issues that stemmed from miscommunication, which I was originally frustrated with. However, immediately upon learning of my frustration, they bent over backward to make it right and went above and beyond (more than I could imagine) to make me happy and did so very quickly. I understand that sometimes things happen, but for them handle it so well and so quickly is just not something you see everyday. I was not only happy with the resolution, but they now have a customer for life! read more

Cody is a ROCK STAR!! We have been without water for 20 hours. He figured out the problem with a faucet in the master bath, fixed it, and got us back up and running in less than 30 minutes. He also saw that our hot water temp was too high and discussed with me a better setting. Finally, we mentioned our dishwasher hose was not connected to the sink, haven't been able to use it. He spent 10 minutes under the sink and now he have a dishwasher!! Cody is our new Best Friend and welcome for Sunday Pot Roast dinner any time. read more

There are two other plumbers that I have reviewed, and I would stand by those reviews. I had work done by a handy man service, they claimed to have many years of plumbing experience, and they advertised in trusted places. I have not reviewed them. I suppose every one can have a bad day, but I've had a huge repair bill, thankfully I have insurance. We keep finding issues from work performed by them. I've had Charity in for the third time to address new discoveries, eg. work that needed to be redone or corrected and showed up as a defect, now more than a month later. Charity was recommended by the company brought in to dry out my house. As I said before, I will call Charity again, and I have. I also had Jim replace some aging valves, and make the repairs from the previous work. I wish I knew of Charity before any of this started. Charity is my first plumber to call. We don't need a maintenance contract. That's another reason to use Charity. read more

Find a different plumber. We previously had Cody out and had a horrible experience. I left a review and received a response from the owner backing Cody up for his unwillingness to communicate with us. After speaking with our HOA regarding such, it was brought to our attention that there is no reason or policy in place preventing Cody from communicating with us. We are homeowners, not renters. In fact, per our HOA, the plumber should have communicated with us and not doing so caused more back and forth and confusion. I'd look around before calling this company out. read more

Superior customer service! Honest, reliable, caring and excellent work performed on our commercial property last week. The manager, Jessica, was dynamic along with Brittany, they are a great team. Highly recommend! read more

BEWARE!!! I had a tech Bill come to my property to evaluate the plumbing issue and give me an estimate. After Bill evaluated the issues we spoke to him several times to confirm that he accurately evaluated the problem and gave us a solid price to have the job done. He told us we would have to remove 2 kitchen cabinets to access the pipes which we did. We then scheduled the job. Today I had a different plumber come to my home. To begin with he did not give me his name and his appearance was dirty and sloppy. I knew he was from the company because his shirt said so and I saw the truck. He cut a hole in my wall then proceeded to tell me that he was not informed that the other wall was brick and/or the difficulty of the job. Then stated he didn't have the equipment/parts to proceed and did not have a helper. He said he didn't know how long it would take to complete the job and or how long it would take him to return with parts and helper. He then said he would run the pipe on the interior or exterior wall which is not what I was told when I scheduled the appointment. He said they didn't tell him about the brick wall. The house is brick its no mystery? This plumber did not know anything about the job and did not have any parts in his truck???Even though he called the office and spoke to Bill several times to continued to present confused about the job not to mention unprepared. What the tech did know and made sure he told me is that he would charge me $400.00 more than what was initially quoted because he works by the hour and he made sure to tell me that he charges the company $109.00 hour and would have to find a helper that he pays $40.00 day. He then leaves to supposedly get what he needs. 2 hours after he leaves I call the company to ask what is going on? I call Bill and he hangs up on me then starts texting me t hat the tech told him I was going to get additional quotes. Which was never discussed WTF!!!! This has been they most disappointing, unprofessional, questionable, unprepared, contradictory, deceiving company that I have ever dealt with. Not to mention that they wasted my time. The tech also said the owner of the company would call me. I'm still waiting for the call!! This company is shady don't hire them. The best part of my experience is that they did not return and I did not pay for a job that they consistently contradicted what the problem was and or how much I was to pay. read more

Jim and Bill were awesome to deal with. I was hit with a sudden and EXPENSIVE sewer line re-route while digging my pool. They were able to come out the NEXT DAY and get it all taken care of... for less than half the cost of all the other companies I called. I cannot thank them enough for helping make a ridiculously stressful situation 1000x better. read more

Very happy with their service. Came out immediately after requesting service. Fixed our leaky shower and replaced everything that needed to be fixed. read more

Hands down, BEST customer service experience in a long time! They were quick, responsive, respectful, knowledgeable and saved us from going an entire business day without water due to a pipe bursting underground. A+++ read more

I had sewage coming up from my master bathroom toilet and shower. Then my second bathroom starting acting up. I attempted to call my home warranty after waiting on hold for about an hour and a half I decided to end the call. From there I called Charity Plumbing and talked with the owner Jim. Within the hour Bill showed up and I explained the situation. He ended up going onto my roof and snaking the main pipe. They were beyond professional from start to end. I'm going to be recommending them to all of my family and friends. read more

Great experience- 5 star! Wow. VERY professional service, on time (actually early) and reasonable priced. Don't have to worry about my hot water for many years! I have lived in the Valley for 25 years and they can be trusted for your plumbing needs. This is company that has integrity. Highly recommend Jim, thank you. read more

I have used Charity Plumbing twice, once for faucet installation and another time for a slow drain issue. I was highly satisfied both times and would highly recommend. read more

Was having shower issues and called charity plumbing, I was quickly scheduled and given all the important information -- even offered a coupon! Cody showed up exactly on time, was polite and got the shower fixed quickly. I'll be using these guys for plumbing needs from now on! read more

We are overjoyed with the kindness of this company! They came out within a few hours of us calling them to help us at the shelter with a very clogged sump pump which was starting to flood. Bill came out, checked out our pump and had it cleaned up and working in no time. The staff were all overjoyed at his friendliness and his quickness to help! He left us with a great surprise at the end, letting us know they were donating this repairs and we were charged nothing!! We have tears of joy and are humbled by the amazing people in this company and the fact that a plumbing company gives back so much to the community! They donate to charities and they have low and amazing prices! read more

Very nice staff at the office..the plumbers seem like they could be a tad more experienced but if they screw up they will def fix their mistake. read more

My roommate KC had an emergency leak last night. They came within 45 minutes at midnight! Fixed it quickly and I am very happy. I would recommend them to anyone that wants prompt, courteous service read more

Bill and Jim did a great job diagnosing a clogged drain -- and didn't try to upsell me -- instead fixing the problem by Hydrojetting the lines. Thanks! read more

Horrible company!!! Tried to charge me $800 for a toilet replacement. After telling him that it was a ridiculous price it was dropped to $180. I proceeded to tell him to get lost!!! Stay away read more

Outstanding service! Quick, reliable with up front pricing. Great service model and community service driven. Highly recommended.

I first spoke with Bill. He answered and returned my call. Very professional and good work. They worked on the pluming at Urban Garage Gym. I would highly recommend them. read more

Chairty plumbing saved the day! All of the toilets and showers in my grandmothers home backed up suddenly on a Sunday afternoon requiring the water to be turned off. We called several other companies that couldn't come out until late that evening or the following day. Charity was there in less than an hour and quickly fixed the issue. We are so please with the service and price! We will be using them again for sure!!! read more

Jim came to my house and installed a water softener he did a great job and he also fixed a shower that was leaking and told me about my water heater recirculator he is a great plumber and a great person I'm really like his business model and I like charity plumbing and I will definitely use them again I will also be recommending them to all my friends and neighbors so that they can have a good quality plumber when they need one. To me, plumbers are like policemen, you hate to call them, but when you do it's usually important that it gets resolved quickly. when something good happens but when you find one that's really good you want to make sure you keep their info, and use them again read more

I chose Charity due to the Yelp reviews. We had a water leak after hours which lead to the need to re-pipe her 40 year old mobile home. I called two other companies to get quotes and they were not even willing to repipe underneath a mobile home. Many issues were discovered upon the work starting but even though we were without water for a week; Charity completed the job thoroughly and honored the quote even though they lost money on the job because the original quote was not done correctly. Additionally, the plumbers were very clean and professional. I can not say enough good things about the extra effort they went through due to our particular situation. read more

Great work. Needed work done fast and they were there and did a fantastic job! Would use again! -Rob C

I love this company called them out when I heard about what a great cause they support. I love how responsive and helpful rachel and Jim were Thur the whole process. Please if your looking for a great company call them for sure. read more

if you are in need of a plumber than Charity Plumbing is who you should call! Jim and his technicians are very respectful and honest. They are very knowledgeable and they charge very resonable prices. Originally I called because of some leaking facets and a bathtub that just wouldn't drain and he was at my house within a few days to fix everything. Even when we found out the worst possible scenario (roots growing into the pipes), he was able to come back with some technicians a few days later to replace the pipes before they could get any worse. The best part is a portion of all proceeds go to the charity you choose out of 4 charities they work with. I will definitely be calling up Charity Plumbing with all my future Plumbing and renovation needs. read more

I woke up to a mess in my mobile home and both bathrooms backing up! YUCK! A friend referred me to Jason and he came out and fixed it within hours! AMAZING! Best company ever and so trustworthy!!! I definitely will use them for all my plumbing needs and tell everyone about them!! Thank you so much!!! read more