I contracted with AT Automotive in Devine, Texas, in May 2024 to repair a misfire on bank 2 of my…read moretruck. I paid approximately $3,500 for repairs, which they diagnosed as a faulty timing chain and sprockets. They claimed that replacing those parts would fully resolve the issue and gave me a 2-year/12,000-mile warranty. Within 2 months, the misfire returned. They claimed it was a loose wire. Two weeks later, on a trip, the same issue came back, and I had to replace a spark plug and boot myself. After the fourth return visit in January 2025, I discovered that my original warranty document had been removed from the visor and replaced with a falsified 1-year warranty -- without my knowledge or consent. Despite repeated attempts to fix the issue, the truck never ran correctly. The misfire continued from the initial repair in May 2024 onward. Over time, the shop changed its story from a wiring issue to faulty fuel injectors, then to warped valve heads -- yet no diagnosis was ever confirmed, and they provided no evidence. Upon my own inspection, I discovered: Oil leaking from the driver-side valve cover. The passenger-side valve cover patched with cement -- a clear sign of improper repair. Both valve covers were removed during the timing chain repair. Any damage during removal and their improper reinstallation caused additional oil leaks and misfires. Only one valve cover was replaced in late January -- well after the truck had failed again. The truck has never overheated, so the claim of "warped heads" is false. Despite this, the shop continued to withhold the vehicle and added new costs unrelated to the original issue. In July, I called for an update and was told the engine was open and being worked on. I visited the shop in person and found: The truck abandoned in the back lot. Vines growing into the engine bay -- proof it had not been touched in months. The battery was dead, cables missing, the truck unsecured, and no sign of any work being done. I've called monthly for nearly a year. They never once called me back. Every update came only after I initiated contact. After a full year, they still have my truck. Most recently, they claimed banks 4 and 6 were now misfiring, contradicting my own scan showing bank 2 -- the same original issue -- remains unresolved. They even claimed my computer scanner was wrong. This shop changed diagnoses repeatedly, withheld the vehicle, falsified documents, and never provided the promised repairs. I would not recommend this business to anyone. they responed through google the first time in months but never called my attorney, their response - A T Automotive 2 (Owner) 6 hours ago We take concerns like this very seriously and regret that this customer feels dissatisfied with their experience. Our goal has always been to provide quality repairs and clear communication, and we're sorry if we fell short in that regard. Due to the complexity of engine diagnostics and repairs, some issues can require multiple steps to fully identify and resolve. That said, we would welcome the opportunity to review this matter directly and work toward a resolution. We encourage the customer to contact us at the shop and ask for management so we can discuss the situation in detail and determine the best path forward. We value every customer and appreciate feedback that helps us improve. This statement does not reflect the reality of what happened. I paid $3,500 for repairs that were never completed, and my truck sits on your lot for 12 months without resolution. Despite multiple calls and visits, I received no clear communication or results. The issue I originally brought it in for -- a misfire -- was never fixed. After claiming the timing chain was the problem (and charging for it), the issue persisted, and later diagnostics revealed additional problems caused by improper reassembly, including stripped valve cover bolts. A formal demand letter was delivered to you by certified mail and email. You acknowledged receipt but failed to respond by the deadline, nor did you arrange for the return of my vehicle. I have retained documentation, communications, mechanical reports, and legal correspondence showing the full history of this matter. At this point, your claim of "welcoming the opportunity to resolve" appears disingenuous. I welcome actual accountability, not another delay tactic.

Quality customer service and Hard working mechanics that get the job done on all vehicles that come…read morein the shop

This is under new ownership. However in the past I have never had a problem with this auto…read moremechanics quick silver, nor have I with the new owners now. I've used them for over 22 yrs now. Excellent service. Honest. Dependable. The review down below telling the girl to go across the street to get an oil change has to be false. There has never been an oil change place across the street in the last 7 yrs when she posted, even when they moved locations. There is a field there. There is an auto body's part shop there currently there down the road from them. They do not do oil changes nor have they ever done oil changes. I think she got it mixed up with another place. The guy Tex only has two negative post reviews. One seemed way to personal, it's been reported. Not sure about taking his review seriously. I highly recommend Quick silver automotive.

I'm in my 70's and getting to old to crawl under my trucks and cars, so I started looking around…read morefor a local repair shop that could meet my needs. Quicksilver in Lytle is my choice. They have twice provided routine maintenance and repairs on my vehicles. They take the time to discuss the potential problems and fixes, and provided me detailed estimates. I like talking to the mechanics. I'll continue to use this family run operation to keep my vehicles running.

Jack and his team are awesome! Great team and custome service! Highly skilled and always willing to…read morehelp! Highly recommend!

Very through and accurate diagnostics which helped cut down on the cost of repair. Did not bloat…read morethe problem nor the repair time. Below standard on mark up of parts.In other words they dont use a pry bar to get more money out of you. Backs up written and stated warranty. Good people all around.

Above and beyond customer service. Quality work and at a fair price. Thank you hector and everyone…read moreat star collision! Did an amazing job on our tailgate to remove dents

Did an incredible job at a good price. Highly recommend. Could not see any sign of the damage…read moreafterwards.

I have gone to Seymour's for 20+ years anytime I had a vehicle issue. Never went back to them with…read morethe same issue. They always took great care of me. Luckily I have been fortunate with no issues but we had a diagnosis for a large job on another vehicle that I wanted a second opinion on because I had a gut feeling. Lo and behold. Seymour's found the root of the cause and fix that which ended up saving me a ton of money. I will forever be grateful to them and will always lean on them when I am in need for vehicle help. Seymour's rocks. My mechanic shop is better than yours!!!

Went for a checkup as my car was leaking oil. They helped me right away and treated me well. Thanks.read more

Always a professional and clean install. This is my second front and back dashcam with the Install…read moreshop. They get you in and out with up upsells or fluff. Just great service and someone who knows what they are doing and has a passion for vehicles. The price is very reasonable and you get exactly what you want and need. I am very satisfied.

Fantastic communication and service from our first phone conversation through the installation…read moreprocess and a great warranty. Cortez was upfront with pricing and labor, accommodated my tight schedule and was punctual with installation. His customer service is outstanding. I'm enjoying my new system and will definitely return in the future. Bravo!

I had been doing business here since 2004 without incident--until recently. I had a late 1990's…read moremodel Saturn that had been sitting for a period of time in my yard. I had it towed to the garage to have it checked and get whatever it needed. The owner of Payton's garage called me a few days later and asked me if I wanted new brakes etc. on it. I said that was fine. Everything totaled about $600. When I went to pick it up I started it up and the engine sounded terrible. I asked the Mr .Payton if he listened to it. He said he didn't know. He would have had to move it in and out of his garage. Anyway, I get down the road about 10 miles and the engine dies. I ended up having it towed home. It was obvious that Mr. Payton didn't say anything about the sound of the motor because he thought I would bypass any work on it. I will certainly be bypassing him in the future and recommend you do as well!