Absolutely outstanding dental care! The specialist is highly skilled, gentle, and takes the time to explain every step clearly.I highly recommend this office to anyone looking for top-quality dental care! read more

Fortunately and unfortunately, I have been a repeat patient with Dr. Chang over the years. The first time I went was 10 years ago for a root canal and the most recent time was a few days ago for another one. At this point, my entire family has gone to Dr. Chang for treatment and they all had great experiences. Last time Dr. Chang was able to save my tooth. This time, hopefully it will be the same as well. Dr. Chang is very skilled. The root canal didn't hurt. He and Justine are very personable and walked me through the process and the aftercare needed. Thankful that he is open during COVID and was able to help me before my tooth got any worse. read more

Listen to me! If I can give Dr Chang 100000 stars! I would! If you're looking for someone to do a root canal or a root canal re-treatment do yourself a favor and run not walk over to him! Let me do a bit of explaining here. 10 years ago I had a terrible root canal done by a dentist in Bellflower ca. I knew at the time it was a really bad job and I wanted to take her to small claims court because she was just a horrible dentist and neglected all of my concerns. I've included pics for you to see here. Well a few moths ago, my dentist told me that the root canal has indeed failed and that I had to go get a re-treatment done or take the tooth out and get an implant. I was a bit skeptical because of my previous experience. But Dr Chang was totally amazing! I was so anxious about the procedure but day off I was knocked out. I actually fell asleep during my procedure. That's never happened at any dental appointment before. He listens to your needs and finds a good middle ground with no high expectations. He doesn't lie to make you feel good and then mess you up. He's truthful, honest and very kind. He was so so thorough and basically kicked ass! He completely gave me a root canal make over. I'm so thrilled that I left the appointment and writing this review in my car. Thank you so much Dr Chang! You really helped me through this process with so much grace and kindness. I really appreciate everything! Ps. You can SEE the results for yourself! read more

Chang Andy, DDS - Look at how beautiful my NEW ROOT CANAL is!!! I'm so so happy! I'm literally crying! - Endodontists Near Me - Pasadena, California

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I don't understand how others reviews can give this office, Dr. Chang, a 5 stars rating (must be his family/friends or paid reviewers)... are you kidding me!! I was referred to Dr. Chang by Parkland Dental in Arcadia for a root canal, Parkland dental said they've worked with him a lot and that he is one of their go-to preferred Endodontist, I feel that the relationship between Parkland Dental and Dr. Chang, is about "you scratch my back and I'll scratch your" kind of relationship. Looking back, I regret going there now. Walked in the office, first thing I notice was there was no one in the office except a receptionist, who turns out to be Dr. Chang assistance as well, and Dr. Change, that's it. I had a bad feeling rushing through my body and should have just walk out and never done the root canal. The place just didn't feel right, it was kind of creepy the moment you walk in. Many reviews talked about the " jaw massage", I called it the "stupid ass jaw massage". What a waste of time, we literally spend about 20 minutes with him teaching and explaining the stupid ass jaw massage. Not to mention, Dr. Chang talks too much about "nothing" when he should be working and paying attention to the patient and their tooth problems. Dr. Chang's office called me a few days before my appointment and ask if I was going to pay my portion of the cost with a credit card or with cash, the credit card price would be $50 more than if I pay cash. What kind of business is this? Also, Dr. Change was very adamant about me paying my portion before any work was done, I understand they want to make sure you pay, but the way he goes about it make me feels like a criminal. At the end, the credit card and the cash price was "different" from when the office call me. They can't even price it right from the start. That's not to mention they over charge me for my portions after I verify with my dental insurance. Lucky for me, after I called so many times, they finally issue me a check for the difference. This is after they already check with my insurance to see the coverage and they still over charge me. This office is not trustworthy, I truly feel they don't really care about their patients, just do the work and get paid. It hasn't been long since my root canal was done, I pray that my tooth will not crack or be infected from Dr. Chang's work. I do not feel his work is of quality. I wish and wish I had NOT let him do the root canal on my tooth. I have a lot of "buyer remorse" since my visit to Dr. Chang. Will never go back again. Now, that you have read this far, please, please do your homework before you go to Dr. Chang. Once the work is done on your tooth/teeth, you can't undo it. Be careful. read more

The bad news is I had to get a root canal. The good news is I got it taken care of here...and it's done! I was referred to Dr. Chang's office by my regular dentist and the experience could not have been better. Within three days, I was able to schedule a consultation as well as the actual procedure. To start things off, I spoke with Jocelyn who told me upfront about what to expect at the consultation as well as how my insurance would work into the whole equation. She was very thorough and I appreciated her attention to detail as she explained everything. I go in for the one hour consultation and it's determined that a root canal would be one of my two options. I elect to have the procedure done and by some random chance, they're able to work me in for later that afternoon! I was given a prescription and was told to start antibiotics right away. I returned to the office later that day and was told to expect 2-3 hours for the entire root canal procedure. I was in the dental chair at 4:15 and was done by 6:15! Dr. Chang and his staff are very thorough and they will take the time to explain things and make you feel as comfortable as possible. I was given several rounds of local anesthesia (in mouth) and I'm not lying when I say that I didn't feel a thing! I could hear Dr. Chang and his assistant drilling, flushing, suctioning etc in my mouth and it was just amazing how fast and efficient they were. They showed me x-rays of my teeth and how the root canal would temporarily solve the problem. I truly appreciated how personable and professional the staff was. Parking is available in their private lot or surrounding streets. read more

Chang Andy, DDS - My chompers! - Endodontists Near Me - Pasadena, California

Sincerely wish I had seen a credible endodontist instead of this quack in March, 2019. My primary dentist in San Marino referred me to Dr. Chang because I had developed a minor fracture in my left upper molar. We discussed the need for a root canal, however he told me to "massage" the jaw and apply Sensodyne directly on the tooth. Less than 2 years later, the tooth suddenly cracked. My primary dentist wants to have the tooth extracted by an oral surgeon and replaced with an implant. Had this "specialist" performed due diligence when I was initially examined; I wouldn't be forced to endure the undue pain and expense of a procedure that could and should have been mitigated. His staff was extremely rude, snarky and argumentative. Although I have excellent PPO coverage and did not require out of pocket expenses for the consultation, his staff demanded payment before seeing me. Please read reviews from patients prior to scheduling an appointment with this person. I am now scheduled to see a highly rated endodontist in hopes of salvaging my tooth! read more

Best root canal service ever great music great staff great time thanks let's go raiders 2023‍

Horrible, horrible, horrible! I've never given any ratings this low because I simply feel bad. But truth must be shared. If I could give negative stars, I would. I was referred to this place to get a root canal. I called in making an appointment and unlike other offices that work WITH you on your schedule, the receptionist was rude, impatient and basically said why don't you just tell me what days you CAN come in. Wow. I was thrown off by her rudeness but made an appointment nevertheless. I came onto Yelp to check for the reviews of this place and read nothing but good comments and my referral was coming from a dental office that has been treating me really well for years so I figure this was a little hiccup. I went in for my consultation and right away felt a little "off". I got seated in the chair and the dental assistant was about to take an X-ray of my tooth but was called away to assist the dentist, fine. She came back and was fumbling over everything. At one point she dropped the tool that was going to go in my mouth and I had to see if she was going to switch it out or just shove it in my mouth. This place made me feel so unease. Continuing on, she did some prep work and the rude receptionist nagged several times at the assistant to have me hold the mirror or "the dentist was going to have her do it all over again if I don't watch the mirror". When she was done, I commented loudly so the receptionist can hear that "I KNOW which tooth is bugging me so I simply did not want my eyes to tell you but rather give you a true read of the source of my pain". Wow. She was so annoying! And talk about unprofessional! Before seeing my xrays, the assistant was told to go over possible procedures. She googled up the procedures, which she couldn't spell or pronounce. The images were bloody and quite scary which left me wanting to jump out of my seat and run. She could've just told me there's a possibility of having to cut and flip through the gum to clean it. No need to show a patient all the gross scary stuff. Dr. Chang shows up in the middle of the assistant setting up the X-rays, he doesn't introduce himself but told the assistant several times he would take over. I can hear them talk about my teeth behind me, he's teaching them about my teeth and saying all sorts of assumptions of my teeth as if he knew my history. All of which were wrong, btw. I wanted to laugh about how ridiculous this visits been so far. At multiple occasions, the assistant comes to massage my jaw and Dr. Chang scolds her for doing it too light so he comes to show her then makes me do it then she had it do it too. I was feeling so uncomfortable in that seat. Dr. Chang comes and talks to me about my teeth and my xrays and the approach he will take then he says he can try but no guarantee he can do a better job than my prior root canal and then he starts to make analogies about my teeth all which were unnecessary. His assumptions about the history of my teeth were wrong and I had to tell him that at one point but it just made my visit longer so I just gave up and let him finish because the more I corrected him, the longer this visit would be. So that was last month. Since then, I've gone to another Endodontist which did a phenomenal job. The vibe there were a whole lot better and no surgeries were needed. They were very conservative with their approach and I was able to keep my existing crown which my general dentist patched up already. Why I'm telling you this is because the nightmare didn't end here. I received a bill from Dr. Chang's office recently for my hellish consultation. This made my blood boil because prior to seeing him, the receptionist specifically told me my dental insurance would take care of this visit. So that means $0 out of pocket, correct? Why in the world am I now having to pay over $130 for a consultation that left me hating all dentists? I called the office wanting to speak directly to Dr. Chang. The receptionist transferred me to him, I told him the situation then he puts me on hold and transfers me back to her! Wow. ARE YOU SERIOUS?! I get it. I maxed out since I had the procedure done else where AFTER coming here but that's Dr. Chang's office's fault for not submitting this consultation in earlier. I went to him a whole lot earlier than my other appt. Which gave them ample time to process this consultation with my insurance. I'm upset for their lack of professionalism. I'm in no position to pay for a bill that I was told the insurance would take care of. No one apologized for them messing up and they concluded with that out of pocket would be 3% less than what the insurance rate is. Wow. I saved $8. Whoopee! Unbelievable. Unprofessional in every angle. So, if you want to be treated like a child during your visit and be nagged at, feel free to come here. Just make sure you double check on your end that your insurance can truly cover your visit. read more

I had a terrible experience here back in 2017. I was reminded of it at my 6 month check up last week. I was referred by my dentist b/c of some unexplained pain and sensitivity. Neither of them could figure what it was. I wasn't letting him mess around with my mouth without some certainty. That was problem#1. Problem#2 and the biggest- I don't know what the F is up with jaw massage. The hygienist did it first and he told her it wasn't hard enough and then proceeded to feel like he was breaking my damn jaw. I left there promising to never go back even if my tooth turned out to be broken. Guess what, it's not. The pain disappeared and I haven't had an issue since! read more

Game players. Once they found out I was an insurance referral, the woman in the office claimed to be from the answering service (I called at 4:56 PM) and was told to tell me they didn't have any openings for a month. I called back two days later during the day and no one answered. I left a message and never received a call. Two days after that, I called and the woman who claimed to be from the answering service answered the phone. As soon as I asked to schedule an appointment she asked for my name, put me hold, (while forgetting to mute the phone while she and someone else tried to decide what excuse to tell me) came back on the line and said "I told you last week, we're not accepting new clients. Plus, we've just had a Covid outbreak, we're closed until further notice." I'm not kidding. I can't make this stuff up! It's April of 2023 and that was the excuse they came up with instead of "we don't want to take your insurance even though we have an agreement to take your insurance." ‍ read more

The appointment was a rough experience in one-size-fits-all medicine, and also very expensive. I won't go back. He spent a long time on a "consult" that did not appropriately cover medical history, nor prepare me for what was to expect. Instead, during that consult, he spent a lot of time chatting. During the consult, he discussed a facial jawline massage, which he had his assistant do -- and which was pointless. The idea was good, but the execution failed. Having been to a physical therapist for tissue work before, it seemed the assistant did not track muscles, trigger points, etc. It was more like just grazing across skin. The assistant was nice, but seemed inadequately trained for that. To the extent that I was able to give some history to him, he disregarded parts of it and really had no patience with pain. He forced my bite open wider than it should go, which hurt the jaw and caused some skin to tear. (It was a small tear, but that should have been a hint to pull back on the aggressiveness.) Though I could not see what they were doing, at one point, they did something that pinched (clamped) my lip. At the time that it happened, it was very painful and as I tried to communicate (with mouth full of stuff) he became impatient and reactive. It wasn't until later that night when I realized what that the pinch left a small abrasion and lump that was surprisingly painful and still healing close to two weeks later. He was rough with x-rays which left small cuts beneath my tongue. They did heal, but when someone is cutting the flesh, that is painful and he seemed annoyed and impatient with me because it was painful. The first shots were very painful and he was irritated by that. He said the shots would last into the night, but they were wearing off before I got home. The rough handling was stressful to my jaw and other tissues. In the days that followed, I had more pain and recovery time from those injuries than from the root canal--with the exception of intermittent nerve pain on the side where he worked. It was extremely painful for a minute at a time, then waned, then returned, and so on. read more

I was referred to Dr. Chang for a root canal on a front tooth in 2012 due to a tooth infection. I didn't like Dr. Chang talking with his assistants throughout the entire procedure but I didn't write a bad review then. Six years later, in 2018, the infection reoccurred. I needed to have an apico surgery done to this tooth. The surgeon found the post Dr. Chang put in my tooth 6 years ago was too big. That possibly caused this tooth to slowly crack and thus infect again. The surgery did not help with the infection due to the crack of the tooth. The infection is getting worse after two years and now I need to do an implant. The implant specialist saw the x-ray of my tooth and also said the post put in was too big. All my pain, sufferings and financial loses are caused by Dr. Chang for not doing a good job eight years ago. read more

I'll start this by saying dental work is probably my biggest fear. I was really upset hearing that I had to get a root canal, but I'm more then happy that Dr. Chang preformed my root canal. I cried for the greater half of the appointment, but Dr. Chang and his staff talked with me, helped me calm down, and spoke to me the entire time. I've had issues in the past about my mouth not getting numb, but I'm not lying when I say I didn't feel a single thing. The recovery was quick, and relatively painless. I would recommend Dr. Chang to anyone who needs any dental work, he is definitely one of the best!! read more

Okay..going the to dentist is no fun..going to an orthodontic specialist is even less fun. I had this toothache that my dentist could figure out so he sent me to Dr. Chang. Dr. Chang explained the 3 possibilities as to why my tooth hurt and what he was looking for to determine the cause. He was very thorough and made sure I was comfortable. He was able to diagnose the problem and recommend the solution-the dreaded root canal. Heck, it's better than extraction. Anyway, he pumped up the novacaine until I couldn't feel my mouth or ears. My right side of my noggin was numbed. I know how Pacquiao felt after being hit by Marquez in #4. Dr. Chang drilled away, dug that dead nerve pulp out and sealed me all up. Gentle and professional. I couldn't ask for more in a treatment that is typically uncomfortable. If you have to get a root canal, Dr. Chang is a very good option. read more

Dr Chang did a wonderful job on my root canal. He's very nice, professional and very honest. I would definitely go see him again but..... What I DO NOT like about his office is one of his receptionists. I did not catch her name and I would ask for it but I tried to call back today and no one would answer my phone call. (Trying to avoid me after they put me on a 10 min hold ) I tried to schedule another appointment with Dr Chang today but she was EXTREMELY RUDE. She kept sighing and huffing and puffing when I was explaining to her about what I needed done and to see if they took my new insurance. She yelled at me saying I shouldn't have done this and that with my root canal filling that had came out. I don't know who this person is but she needs to be re-trained when it comes to being polite to paying clients. She had an attitude right from answering the phone. Like she didn't enjoy her job or I don't know what. It's so sad because Dr Chang is wonderful. It's just people like this who makes the experience so disgusting. I would want to go down there personally to talk to this girl and ask who it was who was so rude to both my husband and I on the phone. ( I will go in soon to find out) Just FYI this happened today July 20th 2017. So whoever was working today and was answering phones in the morning to the afternoon was this person. Just thought I'd share because I have been recommending his establishment to my friends and family and I don't want them or any of you to be experiencing what I have today. It's such a shame. Too bad now I have to find another oral surgeon to pay bucks to. read more

Dr. Chen is the best. I had the unfortunate issue of a cracked tooth. This thing was terrible. Dr. Chen fit me in immediately and scheduled me for a root canal ( this was the first time I had any major work done) I couldn't believe how comfortable I was after the procedure. He was unsure if it was going to because of the damage to the root. ( he's a magician!) Thank You Dr.! read more

Solid. The guy is good. Fell asleep during root canal w/ no meds, other than numbing stuff, so let that tell you how good he is. Great playlist/station playing in the background. Front staff is good too. read more

Getting a root canal sounds terrible, but Dr. Chang got you covered! This was probably the most pleasant dental experience I've ever had... and it was for a root canal!!!! Dr. Chang's staff is very delightful and very pleasant to be around. Spoke to Noel, booked my root canal appointment within a few days of calling in and she automatically gave me a breakdown of the cost (with insurance applied) and I DIDN'T EVEN HAVE TO ASK. I also had to find a new general dentist because the one I've been using does not accept my new insurance. Dr. Chang recommended Dr. To (Parklane Dental) and Noel made sure the dentist was in my network and went out of her way and booked my first appointment for me! I arrived to Dr. Chang's office 10 minutes prior my appointment and filled out the paperwork. I was called in right on time. Dr. Chang and his friendly assistant went over the root canal procedure and then it happened. He kept reminding me that the procedure will not be painful other than the first numbing shot... and he was right! The only discomfort I had was an itchy nose that I could not scratch. They let me wear some not-so-trendy sunglasses so I wouldn't be blinded by the lights and his assistant said I could listen to music, so Taylor Swift drowned out all the drilling noise. Be sure to have a lot to think about because you'll probably be really bored and doze off. During the procedure, you literally could not feel any pain... The consultation took a total of two hours and 40 minutes and the right side of my face was numb for about four hours. I was able to eat 30 minutes after my procedure. I felt mildly sore the next day but I was still able to eat on one side. His staff even called me the next day to ask me how I was doing and if I had any other questions. I was able to eat on both sides at the end of the week. I would definitely recommend Dr. Chang and his staff if you need a root canal. Please note Dr. Chang's office is located in a brown building (that looks like an apartment complex) on the second level. There is a directory that you can reference. read more

Good dentist. Very helpful and friendly front staff. Not money hungry. These people actually care

I could not be more pleased with the excellent bedside manor. Although I received some bad news it was honest and accurate (I double checked). read more

Dr Chang was referred to me by dental office that I do not plan on using again. I hesitated to go to him because he was referred by a dental office that I didn't like . But I needed a root canal and I contacted a few other endodontists and I decided to see Dr Chang. His prices were not the lowest but far from the high end and he was available when I needed him. Dr Chang has a great demeanor- calm, low key and gentle. His office is clean, modern, peaceful but not obnoxiously showy. I am thankful to Dr Chang because not long after my root canal, another tooth started to bother me. I went back and they determined I need another root canal (groan) but he didn't charge me for the exam to the other tooth. They basically included it in the follow-up to the other surgery and he could have charged for a new set of xrays. something to note: when the original referring office contacted Dr Chang: they (the referring dentist) quoted a higher price. I don't know if they get a referral fee and that results in a higher price but when I contacted Dr Chang myself, the rate was lower. read more

Came here after 5 days of major tooth ache. My primary dentist gave me pain medicines and I'm overly drugged up with pain. On the 5th day, my dentist finally ask me to go see Dr Chang, he said it could be a root canal. Like he couldn't tell me that 5 days ago. Anyway. My dental office made the call for me at 3:30 and Dr Chang was nice enough to squeeze me in for a same day appointment. I came by at 4:30 and the nurse explains everything. Nurse was very nice and very detail. They make sure I understood the procedure, what happens during the procedure and what to expect once it's done and the day after. I'm the world biggest baby with pain and dental work. Pain and dental just make a bad combo for me. I had a root canal done before and it was painful and many trips to the dentist. So I wasn't looking forward to the dental work but do need to get the pain out. Dr Chang came and he repeat the process with me again. He spend a good 1.5 hours and I have to say, I did not feel any pain. Again, no pain at all. Once the filing was done, Dr Chang did an X-ray to check his work. He wasn't too happy with my filling so he redone it again. Again, no pain. He took another X-ray after and he make sure it was perfect. Almost a month now. I'm pain free. Billing so far is fine for me. Highly recommend Dr Chang for painless root canal. And no, I do not work nor related to him. read more

Dr. Andy Chang is really fantastic! I was referred by my regular dentist (Dr. Sal Pimentel--also great!), but put off a root canal for way too long (bad thing to do)...Dr. Chang was very thorough in the consultation and put me at ease from the start. His office staff is also very nice and polite, and the office itself is modern and clean. What I thought would be a very stressful and painful experience turned out to be almost totally painless, except for the initial shots, but even then, Dr. Chang was very gentle and I barely felt a thing! There was literally had no pain after the procedure, only some tenderness and swelling due to the issue, and has been a very easy recovery so far! Dental care is a long term investment, so it's well worth the cost and time with an excellent specialist! read more

Finally, I decided to take care of my teeth and I was referred by Dr. To for my root canal. I had lot of pain and they were able to work me into their schedule. Dr. Chang explained to me clearly the chances of saving my tooth. I decided to do it because at least I might not need to extract my tooth. I am so luck that I found dr. Chang and so far after 2 months, my tooth looks good and ready to cover it up! Definitely will recommend to fiends in case they need a root canal but hopefully i do not need to come back anymore. read more

I needed a root canal asap before the holidays as I travel a great deal for work. Dr. Chang worked me in yesterday to do the work. He is incredible yes it took a long time, yet he explained everything to me and was gentle and just incredible. I hate the dentist, and hopefully I will not need another root canal if I did Dr. Chang would be the one. Thanks to everyone at Dr. Changs office read more

Couldn't be happier. Pregnant and needing a root canal is a pretty lame situation! Feeling super anxious, scared and nervous, Dr. Chang's excellent bedside manner, calm demeanor and obvious expertise helped most of my anxiety disappear. The root canal was painless, with the exception of the necessary numbing shots. Beautiful office and great office staff as well to help me navigate insurance cost/coverage, etc. Worked exceptionally well with my primary dentist, Parklane Dental (Dr. To). read more

This was the most painless root canal that I ever had. Dr Chang is awesome and so is his staff.

Dr. Chang and the staff were so accommodating and helpful. They explained things in a way I understood and were very patient. They even offered me a blanket because I was cold in spite of wearing a sweatshirt and warm sweatpants. The root canal procedure was long but also efficient. Highly recommend Dr. Chang. He's also funny and relational. read more

Dr. Andy Chang's office ripped off my dad. They are stingy, overcharge, and a pain to deal with for billing issues (good luck getting a refund that you're owed). They grossly overcharged insurance copayment and refused to refund us. BEWARE! He had a root canal on Aug 2015, two weeks before the root canal, my dad provided Delta Insurance information for them to claim this root canal. Mrs. Chang (his wife who runs the office) requested full payment upfront in cash before the procedure and did not accept our company health insurance HSA card payment (unless you pay additional 5% fee, a violation of the credit card merchants terms of service). They wouldn't accept payment plan or partial payment, which we wanted so we could see exactly what was due after insurance coverage. When we received the Insurance statement, we found out they over charged the copay mentioned, as well. We had to make many, many phone calls to get the over charged amount back. Stay away from this unethical office! read more

Dr Chang is great ! I had a tooth ache they fit me in the next day, staff was very helpful they informed me of my copay before going in and told me the rest will be billed to insurance. It's been a month and i just got my crown placed at my general dentist office they said the root canal was FLAWLESS! Thank you doctor!!!! read more

1 week later. Still no callback. BEWARE!! This office knows exactly what to charge the patient and then pull a fast one. I was giving the provider the benefit of the doubt about caring for his patients but apparently, as I was informed, he was present throughout the call. We are paying customers of this business. We want everyone to know this practice conducts their business in bad faith. read more

Office staff was a pain - not as much as my sore tooth which was made worse just talking with straff on phone. Definitely a NO GO for me!!!!! read more

Dr. Chang was great! He was able to see me quickly, answered all my questions, did great work. Painless and his staff made me feel very taken care of. I even received a call the next day to see how I was doing. read more

I was referred to Dr. Chang by my doctor for a root canal, which I had it done two days ago. I was under the impression that a root canal REALLY hurts, but It has been three days since the procedure and my tooth does not hurt. Dr. Chang was able to save my tooth and it was not as infected as we thought. He did a pretty MAJOR job on it but what I'm so impressed about is that I hardly feel any pain and I have not had the need to take the tylenol 3 they recommended for me to take. Instead I have been able to take only the light 200mg over the counter Aleeve twice a day, that's it! This to me is pretty amazing and this only shows that Dr. Chang really knows what he is doing. I am sure that "pain" may vary from person to person, but in my case I'm glad I barely feel anything. The only pain I feel is probably from the several shots I got from the needle for the anesthesia. My mother in law went to a different doctor several weeks ago and she was in real bad pain, why I really don't know, but my experience was fantastic. Also the front desk and Nicole was really really nice to me and they also called me the very next day to see how I was doing. That's what I call fantastic customer service. Based on my experience i really recommend Dr. Andy Cheng. Excellent job guys! read more

Dr. Chang is outstanding. He's calm, caring, and goes out of his way to make sure that patients are not frightened or in pain while he works. Root canals are stressful, no matter how you look at it, and since this is his specialty he's highly skilled both at the work and at reassuring the person he's working on. I had a very bad experience with a root canal years ago and was very anxious about having this one done, but Dr. Chang did everything possible to put me at ease and the work was absolutely painless. His staff is friendly and the office has the very latest equipment. I would definitely recommend him. read more

My daughter was in pain and dr and his staff were on it 100%. The best experience I've ver had was here. Dr worked well the my schedule and the service and outcome was A+. I would recommend this place to everyone. Thank you so very much!! read more

Dr Chang is probably the best dentist I have ever met! He is very kind and thoughtful. I came here for a root canal and I was soooooo nervous at the beginning. Dr Chang totally understood me and clearly explained everything to me. He even let me take a rest and walk outside a little bit to relax before everything started. Staff there are nice too. And no billing issues. I will highly recommend Dr Chang if anyone else needs a root canal. read more

Very professional Specialist for your teeth esp root canal or anything that your normal doctor cannot help you then here is the place to go. Dr. Chang is very thorough with his procedures. He does the explaining, shows the information you need to see on the screen at a very professional matter. It took me a very long time to be able to come here due to my schedule but when I did, it was worth it. My teeth needed help and I am glad I came here. Best of all, my insurance covers 90% and I only pay 10%. So make sure you come here and if you have insurance, it is very affordable! read more

My experience with Dr. Chang was first rate. I was referred to Dr. Chang for a potential root canal. He was very accommodating and squeezed me into his schedule the same day. He was very thorough and patient during his explanation of treatment. The actual procedure was very quick and painless. I would gladly recommend his practice to any of my friends or colleagues requiring a root canal. Finally, the receptionist and hygienist were nothing but professional and considerate. read more

I was referred to Dr. Andy Chang through my own dentist. I wasn't sure what to expect and I had to do a root canal. As a Mandarin speaker, the procedure root canal is literally translated into "taking out a nerve" and that alone sounded super painful. (How do you "take out a nerve?!" I thought...) I hate needles and in general going to the dentist. So I had my first root canal done today. As I mentioned above, I was dreading this procedure for an entire week cause it sounded like the most painful thing I've ever go through. However, looking back after the procedure, I was very pleasantly surprised because not only did it not hurt during the procedure (most orthodontists or dentists only numb you the bare minimum where you still feel some pain, but he was very considerate and did it a layer of skin at a time. So he numbed me from the top layer, to the second layer, to the third layer and at the end,) but even after the procedure. i really couldn't feel anything during the procedure, (which was what good dentists / orthodontists would do for the patient) which made staying awake for the procedure a lot better than if i could still feel any pain. After the procedure, he was very thorough about what to do to take care of my teeth and had instructions even written out that sometimes you don't get with many doctors or dentists. After the procedure, as I mentioned above, I also didn't feel any pain. The doctor recommended me to take Tylenol after the procedure to stop any pain I was feeling, but since I'm not even feeling any pain, I'm debating whether i should take it or not. :) That's also a testament to Dr. Chang's work, of how well he was able to do the root canal that not only was it done successfully, but no lingering effects after the procedure. I would say along with many positive reviews he's gotten, that his technique is FLAWLESS. Dr. Chang is a top notch orthodontist. From working in health care insurance myself, I noticed most of Dr. Chang's bad reviews were mainly from people who didn't understand dental insurance coverage. Sometimes, people just don't understand that if you choose the cheapest coverage, your copay and deductible is going to be higher than most people. Most people don't understand that you get what you pay for in health care insurance and that if your friends or family say to you, "hey i got a cheaper plan than you," doesn't mean it's necessarily a better plan. Sometimes, insurance companies may even disguise plans to look like the "same as everyone else's" but on key areas like major medical or dental work, you may not have as good of a coverage so always read your policy and know your coverage before you go to the doctor. If you aren't satisfied with your copay or deductible, UPGRADE your plan to a plan the suits your needs the best. DON'T get mad your doctor, like Dr. Chang, because you downgraded dental policy to the point that it sucks and hardly covers you. And just because your receptionist tells you what you don't want to hear, but yet the truth of your insurance plan's actual coverage, doesn't mean the receptionist provided bad customer service! For example, if you pay $50 a month, whereas someone else is paying say $200 a month, of course if the person with a more expensive policy pays $200 copay for a root canal, you're paying $500 copay for the same procedure, because you only paid $50 a month for your plan! ($150 less every month than everyone else and that's an example where the insurance company makes up the difference!) Should be common sense, but unfortunately it's not for many people and that's where many of Dr. Chang's bad reviews come from. But what people should focus on is how well a doctor can get the job done and the end result. With respect to results, Dr. Chang is as good as it gets! Thusfar, I don't have any complaints and I would certainly recommend any of my friends and family to Dr. Andy Chang. Give him a chance. You'll be pleasantly surprised of the outcome! :) read more