I hired them to provide shade for the GFVR in Mesa in 2022. They delivered poor service and materials. They would not give me the deposit back when they could not preform the contract. I have won one suet against them and have another going to court this year. RW in Mesa read more

Highly recommend if are looking for an awning company! I really don't understand the negative reviews as our experience was completely different. We found the company to be responsive and well staffed. Our phone calls were always returned in a timely manner, and the sales representative was quite patient with our multiple color change requests. We ended up purchasing two fabric awnings to overhang windows in our back yard after the original awnings were damaged in a monsoon. The turnaround time was responsible, approximately 6 weeks. The awnings were installed with no issue and look great. The fabric is high quality and the color is vibrant. Definitely recommend owner Steve and his great team! read more

Chandler Screen & Awning - Door Sales/Installation Near Me - Chandler, Arizona

We are extremely happy with this company. Our windows came out perfect, better than we thought. The price was quite fair and the Installation was done very well. We highly recommend Chandler a screen & Awning. Raul and Jeannette Robledo read more

Our screens might look good from far away, but when you get up close, there are gaps, screen stays missing and issues that should not happen. They put holes in our stucco that we had to seal ourselves, because of improper installation. 3 of the screen stays that fell out, we had to put them back up ourselves, on the 2nd story. Not to happy about that one. But when we had a little wind, and I mean a little wind the screen was moving back & forth Nice people, but not really happy with their service and product. read more

Looking to get a custom security door installed and multiple family members had a great experience with Chandler Screen so they were my first call. I should not have spent as much time trying to give them my business as I did, but I know the construction/home renovation trades are extremely busy right now and being a small local company with personal referrals, I kept giving them the benefit of the doubt. So here goes... They do not answer their phones nor return messages. I had to call at least 3 times before getting through to a live person. I learned early, they do not return messages so after the 3rd one not returned, I stopped leaving any. After a week of calls, I got my estimate appointment booked for Monday, October 5th. The installed showed up and spent 15 minutes at my house taking measurements and had me take photos of the design book. He said all the doors were the same price so he would sent me a quote by the end of the day. When by Wednesday I didn't have a quote, I started calling. I was promised it would be emailed over. Friday, I hadn't received it. I called again. The gal said she it looks like the installer had a couple questions and he would call me. No call. The following week, I called she said she remembered me and would figure out what was going on and give me a call back for sure by end of day. She called me back 4 days later (at which point, I had already given up on them). She let me know the installer was in an accident and my paperwork had been lost. They needed to come out and remeasure. The "earliest" they could get back was 10 days away on October 22nd. After all this - they couldn't squeeze in 15 minutes any sooner (I am very centrally located in Tempe). I already had another company scheduled on the 22nd so I accepted the appointment thinking at the very least I could compare the two quotes and make a decision. Yesterday, October 22nd rolls around and they no call / no show on me. Needless to say, I went with the other company that showed up on time, provided a quote on the spot and provided proactive communication all along the way. read more

Terrible service, made an appointment, so I thought and instead of a call to confirm they send a text to say you will receive a follow up. No follow up....then I get a call that they declined the appointment that I set up and then a text. Now they want me to wait 2 more weeks. Was trying to support local business but guess they don't need it. read more

Please save yourself the trouble of using this company. We were told our sails over the pool would take two to two and a half weeks well it took four and a half months. So therefore we missed the swimming season to enjoy them. Plus they were so disorganized as to placing the poles etc. as they had to do them twice and had to make the two sails twice. So beware of this company we will never ever hire them for anything nor recommend them to anyone I'm sorry that I even had to give them one star read more

We had Chandler Screen & Awning build and install a patio sunscreen for our pergola. It has made a tremendous difference in keeping our home much cooler in the hot summer months. We needed a service call after nearly three years since the original installation. The responsiveness of the company was extraordinary. They came out and made the adjustments without a single charge. We highly recommend them. We could not be more pleased. We are very satisfied customers. read more

This is the second time I've used Chandler Screen & Awning for our Sun Lakes Home. This company is extremely professional and does great work. They came out for an estimate the day after I called. Two weeks later we have screens on our patio and an awning over our west facing window. Immediately noticed the in-door temperature difference. Highly recommend! read more

Chandler Screen & Awning - Door Sales/Installation Near Me - Chandler, Arizona

It took several phone calls, and our screens were still not installed until two weeks after the date they scheduled. Last straw was when I called on a Thursday and was told to call back on Friday, then on Friday, the person handling my order was out of the office for the day and no one else could help me. As small business owners, my wife and I try to use local small businesses whenever possible. The service and communication were bad enough that I will tell anyone who asks not to use this company. I don't like writing negative reviews, but this one was deserved. read more

I had a rough start with this company but after intervention by the owner,Don, things got resolved. They were able to install screens in my sunroom along with a new screen door. The job was don satisfactory. read more

I absolutely ADORE Chandler Screen & Awning! Two years ago I purchased a dark brown screen for my patio to keep the sun from heating my entire lower level during the summer. It was one of the BEST decisions I ever made for my house. I've seen noticeable differences in my summer cooling bills and keeping the sun at bay in the afternoon has made living in the living room 100% more pleasurable. I looked all around the valley for the best company to purchase a shade from (and install it) because I wanted it done right the first time. From the first contact with Chandler Screen & Awning, I knew this was the company I was going to use. They came out for measurements and to discuss different colors of fabric and answered any questions I had about the installation process (which was quick, painless, easy). We have very much enjoyed having this screen on our patio for the last two years. I highly recommend Chandler Screen & Awning to all of my friends and anyone who I know that is interested in aesthetic ways to filter out the blazing hot Arizona sun. You will Love working with this team and their warranty on their top notch product is extremely hard to beat. read more

My appointment was scheduled for between 8:00 and noon for an estimate. They confirmed by email and text. No call. No show. They don't return phone calls. I have used them 4 times in the past so I thought a repeat customer would at least get a call. Nothing. All calls go directly to voice mail but calls aren't returned. read more

I called this company today and much to my surprise they refused to come out to my house to measure for the screens and give me a quote . I used this company years ago and did not have such a rude refusal of business. I was told by the receptionist that I could wait until September and they might be able to do it then. When I told them I didn't want to wait the entire summer I needed them before summer she was unapologetic and pretty much blew me off. read more

I have used this company for years. I have referred many clients to them for years. I took in some screens they made to replace. They didn't put the homes in so that I can hang it back up?? I noticed it before I took it. The receptionist is rude, obnoxious, belligerent and offensive!! I asked for the management or owner. She refused to give me any other contact and refused to give me a timeframe when I'd get a call back. This is the last time I recommend or use them. !!!!! Oh, I left the screens, asked for a refund and was told no. DO NOT Use THIS COMPANY!!! read more

DO NOT USE THIS COMPANY FOR YOUR SCREENS. They gave us a quote late April and didn't install our shades until early June. We tried to make changes to our order around May 20th and they said we signed a contract and couldn't change anything even though by that time it had already been almost a month since we got the quote. Once they started installing our shades I was very unhappy with how dark some of our rooms were. I asked if we could change out 2 rooms for lighter shades and they said I would have to buy new shades and pay for the installers to come out again. They were not willing to work with me at all. I don't usually write reviews but I hope this forewarning helps the next potential customer to shop somewhere else. read more

I had storm damage to my outdoor patio screen a few weeks ago. The owner Dan came out and gave me an estimate of 2500.00 dollars and that was totally out of my budget as this was a rental property. So we came up with a plan to do a minimum repair and thanks to Dan the price was excellent and the quality was even better. This is a great company that takes pride in what they do and I would not only recommend them but would use no other screen company but them. I hope this helps anyone looking for a screen and or awnning company. Lou Frederico read more

Great pricing great quality excellent service! Better than ace hardware forget Lowe's and home depot. Nice showroom. Thanks Dan for the install tip and the u channels! read more

I think this small business is under staffed. I have made several calls over the last two weeks to get an estimate. No one has returned my calls. When I see a small business like this that won't return calls for estimates I have to wonder what kind of warranty and quality their products are...I think not on this company read more

I'm writing this 2nd review to upgrade the stars. I did get a call the next day to pick up my screen door and I also left a screen window there to be replaced. I tried to pay on pick up for faster service but they require payment in advance. I said you guys forgot about my door when you had my money up front but was told they were just backed up and had not forgotten. I was showed a work order from a date previous to my door to prove production was weeks behind. I was pleasantly surprised when they called me a few days later with my window screen replacement which fit well. I'm going to bring them a couple more to fix now that they improved service time. I added 2 more stars. read more

Initial install was extremely professional. Screens were installed about a year ago and my wife noticed that the screens in her office were warped and discolored. No other screens showed the same damage. Dan came out and determined that the tint that was on the window must have melted the screen. He replaced the screen at no cost and we removed the tint. Wonderful customer service. Will recommend to all who inquire. Cut down on heat and and utility bills. read more

Sun Screens look great and truly help out! Used this company to get sun screens for my 4 west facing windows that the sun used to beat down later in the day. After they were installed I could feel a big difference in the temperature of the room. Very satisfied with them and now thinking of getting more screens for my south facing windows. It took about two weeks after I put in the order, which was expected and exactly what they said it would be read more

I ordered screens through Chandler screen and Awning. To expedite the process I measured the screen openings and existing screen as a template which I sent to them to exact measurements to a 32nd of an inch. When I ordered them, the owner told me that they cut to an eight of an inch variance, which I foolishly agreed to. Well when the screens came they were too small, and mosquitoes were coming in because of variance. The owner came out, took the screens back and recut them closer to my original specs and they are a perfect fit now. The owner was very nice about it didn't place any wrong full blame and took care of situation quickly. This is how a reputable business takes care of its customers. read more

My husband and were outside today and happen to glance at our overlooked, taken for granted screens, and thought, after having them installed in 2014, they still look great! Nicely done! read more

I have used this company for over 10 years with regards to exterior sun screens.. both new and re screening. Each spring before putting them back on.. I choose a few that have faded and take them over to will call to get them re screened. I went over today and noticed several new faces. Normally they measure the square footage and the cost includes material and installation. The receptionist seemed to have issues with the measurements and pricing and double checked with the office manager in the back warehouse. The price she quoted me to re screen two medium sized window screens was astronomical and almost double what I've paid in the past. I asked if they were under new ownership to which she verified yes at which time I grabbed my screens and walked out. While loading up the screens in my vehicle she came outside and said they would lower the cost by $50 which I thought was extremely odd and shady. I would recommend that if you consider Chandler screen and awning to get several quotes from other businesses as they seem new to the business and their pricing is way off. read more

I am a real estate agent and I had a client wanting to get some motorized drop down screens on a large patio on their brand new home. I called Chandler Screen and Awning based on a recommendation from a colleague. They made an appointment a week out, called me the day before to confirm. I told expressly told the appointment setter that is was a brand new home, gave them directions because it isn't on GPS yet. 10 minutes before the appointment I get a frantic call from the appt setter that they cannot find the home and that they had been calling me prior. My phone never rang before that moment, and no messages were left. I said no big deal, appointment is still not missed, gave her directions again after I could get her to shut up and take them. She said she would call her tech and see if he was still in the area and let me know. I said well since it's not even past the appointment time he should still be there. I called me client's to let them know the tech would be a little late and went on with my day. The next day I called me client's to see how it went, he never showed, they waited 2 hours, they are nice people and thought maybe he went to his next apt and would come back. Friday morning, 2 days later and no call from this vendor, I call speak to a gentleman who assures me that is not acceptable, he would look into and call me back to get things straightened out. That was on March 30th, and I haven't gotten a call back. My recommendation is stay clear, if they can't even get out to bid, call back or communicate I can imagine how bad the rest of their customer service is. read more

Look for another vendor! Ordered screens from them and they fit like their approach is "one size fits all". After complaining, a service man was sent out and said they would remake them. After waiting a couple of months and hearing nothing, we called back and was advised that the owner told the serviceman to call us back and tell us if we didn't like them to call the Registrar of Contractors. I won't go through that but I will surely not call Chandler Screens again and neither should you . read more

I had some of my old screens dropped off at Chandler screen & awning on November 1st and they we're suppose to have them re-done in a "couple of days", they weren't ready until December 5th! Then when my handyman went to install them, more than half of them were the wrong measurements. My handyman took the wrong ones back on December 17th and I was suppose to hear from them that same day but now it's been ten days and I still haven't heard from anyone. I left a message and we'll see when they call me back, but I'm not going to hold my breath. read more

Unethical company that does not live up to thier word. This company no-showed to my scheduled installation. I called them to find out where they were and was told they would need to reschedule. During the sales appointment, I was told they would accommodate my schedule, yet when I went to reschedule for a weekend, I was told no. I did not move forward with scheduling the installation. Today, I get a voice message from the owner threatening litigation...really? Is this customer service? No follow through, the customer is clearly just a dollar amount, and horrible service. read more