I went there today for a quick cup of tea and a snack. Myself and two other people stood at the…read moreentrance of the restaurant and it took over 5 minutes to have someone address us. I was asked where I wanted to sit. I said that I would prefer outside. She came back a few minutes later and said there was a table available but she would have to clean it first. I said that was fine. I saw her doing other things but I waited 10 minutes before I was sat, even though I saw her doing other tasks. After I was seated, it took over 5 minutes before the server brought me water and to ask me what I wanted (no greeting no pleasantries). I ordered Earl Grey tea and a yogurt parfait. It took almost 15 minutes before it came. The food and tea were good. But the server didn't check to see if I was enjoying the food. The server came back and blandly asked me if there was anything else i wanted. I said, "Just the bill." I waited and waited and then finally stood up and walked towards the entrance, hoping to pay so I could leave as I had been there for almost an hour. I saw another server and asked her if I could please get my bill as I pointed to the table where I had been sitting. It was then that my server came up to me and asked if I needed anything else. With a bemused look I said, "Yes! The thing I asked for already; the bill". She said nothing and got me the bill. I paid while the other server was still standing there and said, "I'm sorry. We are very busy today, which was ironic as I could see at least 6 or 7 tables with no one sitting at them.

Beer was cold and tasty. Glass was frosty! Served quick. The bar was very nice. The event was a…read moresmash too

Not impressed. Considering it's attached to a super nice…read moreDelta hotel, I really expected so much more. It's a pretty small casino, with not a lot of games ( although it advertised over 400 ) I was told that they took out a lot of the slots to make room for table games. People didn't seem very happy. There was a gloomy vibe in the air. I liked the Penticton one much better - and that wasn't even great. It does have a Match lounge which is always pretty good ( the half price wine at Happy Hour that is! ) Tried the other casino ( see review coming very soon ! ) It was MUCH better !

A casino located in Kelowna downtown. Looks like they have lots of slot machines here. They have…read morethe one that I know how to play! Well we purposely came here for the buffet deal. We played a few game after dinner. It was fun. J got some free credit for signing up for the Encore card. We did win some money. I was glad they had the same slot machine that I would play at Chance in PR. This is a good size Casino.

My wife had a night out with some friends and we had receive a promotion in the mail so they…read moredecided to try it for dinner. They were not impressed and I doubt if any of the 5 would return.

Lake City Casino located downtown Kelowna is a great way to spend the evening with friends. Eat,…read moredrink, laugh, and test your luck. Lake City is always a good way to keep yourself entertained for an evening on the town. With the use of your free GetintheLoop.ca app patrons can gain access to several updated promotions and offers.

To be totally fair, we had never heard of the Royal Anne prior to having the need to spend a couple…read moreof nights in downtown Kelowna. The lovely K's usual haunts had not a room available, enter a hidden gem in the downtown of Kelowna. Please don't tell anyone but your closest friends. The area is filled with restaurants, pubs, coffee houses and is a couple minutes walk to the lakefront. The hotel itself has a colourful history and great B&W photo's throughout the hotels public spaces to fill you in. They did a wonderful job of allowing us to kinda check in early and then called us when our room was ready. The rooms were nicely appointed in our double Queen with a good amount of room. The bathroom is a little snug, given the door brushes the front of the toilet. The bathroom is a one person at a time deal unless you're fine with close proximity bathroom habits. The bed was comfy, which is always a big thing for us. The breakfast covers all the bases, and although not memorable, offers a good variety to satisfy most seekers of the most important meal of the day. Location, comfort, nostalgia, parking, walk ability and you have us interested. Add great staff and you have a gem overlooked. Don't tell anyone though please.

I highly recommend this place for a stay in downtown Kelowna. It is centrally located for many…read moreactivities: easy to get to West Kelowna with a car to head south for wineries, two minutes from the waterfront and one of the most beautiful walks, and so many delicious restaurants right out front on Bernard. As for the hotel itself, it was clean, our room was spacious, and we never waited for an elevator. Regarding staff, I forgot clothes in a drawer in the room. Sierra was more than accomodating by holding the lost items in their lost&found and doing the extra work to parcel them up and send them to me. That should tell you all you need to know about the good people running the hotel.

Barona beach resort was wack weird rules and having to do all the Laundry after paying for a condo,…read morewack. Not being allowed outside past 10 , wack.

From the owner: Okanagan Valley Rentals offers superior accommodation and service, with locations in the Central…read moreOkanagan, Kelowna and Westbank. It's the valley of sandy beaches, lots of sun, golf courses and vineyards. OKVR provides vacationers with the opportunity to stay at first class properties during their trip to British Columbia's interior. All properties are close to outdoor adventures, golf and ski resorts or parks and cultural centers. Kelowna is home to many Class A events, including the Dragon Boat Festival, AppleThon, Hydroplane Boat Racing and premium entertainment. With some accommodations being within a short walking distance from the areas finest art galleries, museums, theaters, wine tours, casino and convention center.

Stayed at Hotel Eldorado at Eldorado Resort and it was an amazing experience from start to finish…read more The location right on the lake is absolutely stunning--perfect for relaxing and enjoying the views. The rooms were clean, comfortable, and well-maintained, with a cozy yet upscale feel. The staff were incredibly friendly and attentive, always ready to help with a smile. Dining at the hotel was another highlight--the food was delicious, and the lakeside setting made it even more special. Whether you're planning a romantic getaway or just a peaceful escape, this place is definitely worth it. Highly recommend and would love to come back again!

Beautiful patio, professional service, good food. A little pricey but the ambiance makes it…read moreworthwhile!

I was here as part of a business meeting and this was the hotel we ended up staying at. The rooms…read moreare incredibly spacious. In my room, I had two standard queen size beds, as well as a full-size couch and plenty of room to move about inside the room. There is a restaurant located on the first floor and it also has a pool. The room certainly looked a bit more updated compared to the exterior of the building. Exterior of the building definitely looks dated but the location proximity to the park/lake area as well as downtown area where there are shops and stores is exceptional as it's all within about a 10 to 15 minute walk. They also have a speed dial for the local taxi service so when I had to depart very early in the morning, it was no problem in me being able to get a taxi

Stayed 5 nights with my 5yearold daughter and partner. For the price we paid, I was very…read moredisappointed overall. We spent $2,200 for 5 nights (including a $300 incidental charge on top of the $1,900 room cost), and I was not made aware of such a high incidental fee in advance. The one positive I can highlight is that the staff were friendly and helpful throughout our stay. Unfortunately, almost everything else was underwhelming or disappointing: Room: The room did not match the pictures online. We were led to believe it had a tub, but it only had a very small stand up shower, which was very difficult with a 5-year-old. The bathroom was cramped, and the finishes (closet area, tiles, etc.) were worn and grimy. The room itself was extremely small for three people, and the furnishings were more like those you'd expect in a budget motel, not a beachfront resort. Amenities: The advertised amenities were misleading. The website listed indoor/outdoor pools, a game room, beach toys, bikes, sporting equipment, an airport shuttle, and guest laundry. There was no outdoor pool at all. We could not locate a game room or even basic game boards. The "beach toys" provided were minimal I could have bought a better selection for $10 at Dollarama. We never found bikes or sporting equipment, and were told they no longer offer an airport shuttle. There was no guest laundry on site; staff suggested going to a local laundromat. Breakfast was not included, so we ended up spending another $600-$700 eating out for breakfasts and paying for Ubers to and from the airport. Pool: My biggest complaint was the state of the indoor pool and hot tub. On the second day, my partner took our daughter swimming, and when I joined them, I was shocked. The pool water was a yellowish-green, with piles of debris clearly visible on the bottom including hair ties and other random items. It was obvious the filters hadn't been working properly for days. I immediately told my daughter to get out and shower. The hot tub was no better, though its hotter temperature masked some of the bacteria issue. I went straight to the front desk with my daughter to report the pool's condition. Staff showed no urgency, simply saying they would "let maintenance know." I explained we were staying until Monday (this was on Thursday) and asked them to please address it since my daughter had been excited to swim. Sadly, by the time we checked out, the pool water actually looked worse, not better. Overall, I would rate this hotel 2 out of 5 stars. The only reason it's getting 2 instead of 1 is because the staff were friendly and the location was convenient. Otherwise, the experience was disappointing for the price paid and not what was advertised.

We booked this hotel as it ticked a lot of boxes: central-ish location, pool, free parking. It…read moredidn't hurt that we also had really good rates when we booked! The check in process was efficient and the rooms comfortable. Both couples received room upgrades. We made ample use of the on-site restaurant for breakfast multiple times and for lunch at the pool once. The staff, particularly the bar staff, were lovely. The pool was great. It was still colder than a lot of people would like so we had no trouble finding space. We were even able to take up a table to play some board games. The only complaint we had was that despite indicating we would like housekeeping every third day they never actually came. We made do but it was a little frustrating.

A huge shoutout to the Capri Hotel, Shelia Hudson, and Chef Oliver for going above and beyond to…read moremake a dear friend's 80th birthday celebration truly special. After being turned down by several restaurants, the Capri stepped up in the most incredible way, offering us a private room beautifully set with linen, and a delicious buffet dinner featuring beef, chicken, and all the trimmings. Not only was it beautifully done, but they also made it economically feasible, which we're so grateful for. We were so well taken care of by two fantastic waitresses who provided warm, professional, and prompt service to 35 friends and family members. Thank you again, Shelia and the entire Capri team ,your hospitality made this milestone unforgettable.

I was told this is a family-oriented winery with a special focus on art, and it definitely lives up…read moreto the hype. The winery features unique 3D artwork, with designs printed directly onto the wine bottles, making them feel extra special. There's also an art gallery on-site that shares the story behind each piece, explaining how the art is created. Some pieces are inspired by childhood memories, while others explore fantastical themes, creating a meaningful connection for visitors. The server is very nice and welcoming. They also welcome you even you are just visiting and want to enjoy the 3D art without getting any wine. As a fun bonus, you'll be given 3D glasses to fully experience the immersive part of the artwork. It's a great combination of wine and art!

This art-focused winery was a lot of fun. When I entered the tasting room, there were many…read morepaintings on the walls, and even the wine labels featured art. The staff provided us with 3D glasses so we could enjoy the paintings with a 3D effect. I was already excited as I walked around the tasting room and decided to try a wine tasting. We tried the Rosé, Woops 2022, Gewurztraminer, Wolf Song, and Phoenix. Our most favorite was Woops 2022, then, Phoenix which we purchased. The Woops wine label is designed upside down, which is really fun, and it tastes great too. Phoenix was full-bodied and tasted really good. I also liked the Gewurztraminer for its well-balanced fruit flavors and sweetness, and the Wolf Song for its buttery taste. We also purchased their original wine glass. This winery is really fun, and I will definitely visit again.