To be totally fair, we had never heard of the Royal Anne prior to having the need to spend a couple of nights in downtown Kelowna. The lovely K's usual haunts had not a room available, enter a hidden gem in the downtown of Kelowna. Please don't tell anyone but your closest friends. The area is filled with restaurants, pubs, coffee houses and is a couple minutes walk to the lakefront. The hotel itself has a colourful history and great B&W photo's throughout the hotels public spaces to fill you in. They did a wonderful job of allowing us to kinda check in early and then called us when our room was ready. The rooms were nicely appointed in our double Queen with a good amount of room. The bathroom is a little snug, given the door brushes the front of the toilet. The bathroom is a one person at a time deal unless you're fine with close proximity bathroom habits. The bed was comfy, which is always a big thing for us. The breakfast covers all the bases, and although not memorable, offers a good variety to satisfy most seekers of the most important meal of the day. Location, comfort, nostalgia, parking, walk ability and you have us interested. Add great staff and you have a gem overlooked. Don't tell anyone though please. read more

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I highly recommend this place for a stay in downtown Kelowna. It is centrally located for many activities: easy to get to West Kelowna with a car to head south for wineries, two minutes from the waterfront and one of the most beautiful walks, and so many delicious restaurants right out front on Bernard. As for the hotel itself, it was clean, our room was spacious, and we never waited for an elevator. Regarding staff, I forgot clothes in a drawer in the room. Sierra was more than accomodating by holding the lost items in their lost&found and doing the extra work to parcel them up and send them to me. That should tell you all you need to know about the good people running the hotel. read more

Solid downtown Kelowna hotel choice. Location is 10/10 for amenity convenience. I booked a king executive suite and was surprised to discover that the room includes a little sitting area complete with couch, recliner, and coffee table, as well as a business desk area. The fourth floor provides a nice lake and mountain viewscape from Juliet balconies. Luxuriously comfortable king bed. Modern bathroom with nice towels. Front desk staff was great, and I enjoyed the cookies offered in the evening. The breakfast is SUPERB. Healthy and indulgent options are available. The on-site gym is decently sized and bright. I was able to park underground in a secure parkade for free - this is available on a first come, first serve basis. This hotel met all of my business travel needs, and I slept well. Thank you! read more

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I really enjoy staying at this hotel. This is my second stay here and I could not be happier with the location. They have a really great complimentary breakfast I always enjoy. The staff is friendly. The gym is decent and there are separate saunas for men and women. It is a great facility. The rooms are nice and clean and have a great view of kelowna and the mountains. I would come back again for sure. read more

Nice Beds. Nice Bathroom ( bathtub ). I think it will be fairly quiet. # 314. Great location. Has Liquor Store. Pub. No pool. Looks like a sundeck on 2nd floor. Free wifi, coffee maker and real creamers in the fridge !!! read more

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Excellent hotel. I had a beautiful, huge king suite with views of the marina. My bed's bottom sheet was super soft. Very comfortable room for having to do some conference calls and whatnot for work. Nice bathtub and shower. Very good breakfast too- the frittatas were perfect for my low carb diet. read more

An affordable place to stay in downtown Kelowna. Not fancy, but it has its charms & its history, plus you are within a few blocks of many of Kelowna's best bars & restaurants. After a long day of wine tasting, you don't want to have to worry about driving to & from dinner and drinks. Plus you are just 2 blocks from the lake shore, which makes for a nice evening or morning stroll. Checkout is 11 am, & on a few occasions we have asked if we can leave our car in the parking lot after checking out while we wander down to the lake for a bit - the staff has always been accommodating. I've stayed here several times. On the last visit earlier this month, our room's washroom was in need of new paint - desperately - but otherwise the room was clean & good repair. The continental breakfast is adequate, with many choices of tea (as well as coffee) plus a better than average fruit tray - they usually have strawberries! Rooms are quite spacious & have a fridge. read more

We just left this hotel 2 days early due to noisy room due to mechanical systems and very unhelpful staff. The hotel is also very outdated and badly kept. read more

I had to make an unexpected, last minute trip to Kelowna and desperately needed a hotel. The Royal Anne is right in the heart of downtown Kelowna and happened to be walking distance to where I needed to be while I was there so its location is second to none. They also offer free breakfast and wi-fi which was an added bonus. The room itself was quite large however it was a bit on the stuffy side. The carpets could have done with a cleaning but the rest of the room was fine. It was also up to date and the bed was very comfortable. The walls are kind of thin and my room looked out onto Bernard Ave so the noise levels could have been better. Fortunately I was so tired from my travels that I managed to sleep through it. As someone who tends to eat a light breakfast I found the free one quite satisfying. They had a good variety of options, many of them healthy. If you are the kind of person who enjoys a big breakfast consisting of items like bacon, eggs and pancakes then you might be disappointed. For me the real standout feature of this hotel is the staff. They are all so friendly and welcoming. One of the employees at the front desk actually made an effort to learn my name and greeted me by it whenever we crossed paths during my stay. That little detail really stands out and makes me feel valued as a guest. read more

Stayed here last night. Asked where the best place to park for vehicle safety, they said right outside so thats where i parked. Truck was broken into. No help or sympathy from staff at all, they didnt seem to care at all. Do yourself a favour and stay somewhere else. read more

Had a wonderful experience staying at the Royal Anne recently. Fantastic staff & service. Free Breakfast with prepped snacks post-COVID era is rare/a bonus. Extremely clean, felt comfortable that they have taken the right precautions with everything. Great renovations, rooms are modern and spacious. Location was walking distance to anything and everything! 20% off for guests in their bar O'Flannigans is a nice touch as well. read more

Had a great stay at the Royal Anne! Our room was ready before check-in time, it was clean (I was an executive housekeeper at the time, too. So I as pretty picky when we checked in) and comfortable, and all the staff we encountered were great. To touch on a previous poster's complaint about street noise - our room was facing the main street and we didnt experience any disruptions even with the windows open. Perhaps we didn't spend enough time in the room to notice, or perhaps my expectations were more realistic. Parking is fine, we had two vehicles with us as our group originated from different towns (Blue River and Invermere), so my buddy with the car parked in the garage and I parked my truck on the street out front with absolutely no problems. Next time I'm in Kelowna, I'll plan on staying here again. read more

CONVENIENT - right in the heart of downtown Kelowna within walking distance to lots of places COMFORTABLE - nicely arranged room with adjustable heat/cooler, free wifi (no password required), LCD TV, fridge, desk, coffee maker, and large bath/shower; 3 of us stayed in a room with two double beds and it didn't feel crowded CLEAN - As someone with borderline OCD, I was quite impressed! I accidentally dropped something behind a dresser and was so afraid when I had to go retrieve it but when I moved the dresser to look, it was fine! Also in the common areas, I noticed the staff are very quick at picking up any litter and disinfecting. CHEAP - Half the price of other hotels! ^^ At this price range, I really don't think it gets much better. Oh! And I almost forgot to mention the great free continental breakfast (with fresh fruit and hardboiled eggs). We especially appreciated that the super friendly staff let us use the microwave and eat our takeout leftovers in the breakfast room later in the evening. Only one thing to note -- if you are a light sleeper, you may want to request a room on the backside of the hotel as opposed to facing the street. You are downtown after all and so street noise is inevitable. My cousin and friend had a bit of trouble the first night. The parking lot can also fill up pretty quick but we fortunately didn't have too much trouble. All in all, I would recommend the Royal Anne! read more

Solid place with solid location. Front desk staff were friendly, funny and just plain cool. They gave us coupons to some local restaurants and their Irish pub upon check-in. For a hotel with a 98 year history, the rooms were very comfy and well renovated. Centrally located in downtown Kelowna and Lake Okanagan, you're walking distance to everything. Only downside is at night with noise from the drunken idiots at nearby bars. In addition to free underground parking, they also offer (free) continental breakfast. Not a heck of a lot, but better than nothing. Bonus non-hotel-related point to a cougar who randomly help me make toast. Will stay again. read more

Not too sure why this is rated so high.. perhaps its convenience but there are some major oversights here. 1. Convenient for those of us who do not drive large vehicles... If you own a truck you are asked to park in a 10 car lot behind a bar... Not secure and not the best place to leave a truck full of gear. 2. Clean - Expect for the blood stain in front of my fridge... No I shit you not. 3. Comfortable? I guess so but I stayed in Penticton the night before at the Cost hotel and it was way way nicer for the same money. The last thing is the noise factor, you are on the main street, holy crap it gets loud at night, banging doors, sirens, motorcycle engines the whole nine, good luck getting any rest. So the only real attractive thing here is location... read more

I stayed here for 1 night in September in a Premium Corporate Queen room on the 5th floor for $119/night, which was a group rate. At first I was a little worried, as this is an old hotel in the centre of Kelowna, but the renovations have really made this place a hidden gem. I can't believe how lovely my room was, and since we were on the 5th floor it had a great North view. The décor was really nice and updated, the room was surprisingly clean and there was a flat screen TV and nice lounge chair. There was also free wi-fi, parking and a big breakfast buffet included for the price. Also I did not smell any smoke, which I find older hotels always reek of, so they have managed to really refresh the place. Since it is in the downtown core of Kelowna, which means it can get noisy at night as most of the bars and pubs are quite close, they were thoughtful enough to provide several pairs of ear plugs for sleeping, which I gratefully used. I slept like a baby, as the bed was really comfy as well. Breakfast buffet was much more than your basic stuff, and included cereal, oatmeal, fruits, eggs, coffee/tea, toast, muffins, yogurt, juice, etc. Customer service was also great. read more

When we arrived to the hotel the bathroom was quite dirty. There was a lot of hair in the bathtub and was obviously not cleaned. The head housekeeper came to the room, and let her know that we were in a rush to get out but that she was welcome to clean it once we left - but ultimately didn't do anything about it. So we cleaned someone else's dirty hair out of the bathtub ourselves. The following day when we were leaving I asked the front desk to make sure our room was cleaned. However, it never was. Over the course of the weekend we called down and requested, and talked to the housekeeper on our floor and it never was cleaned. The response to this is they claim our room had been set to do not disturb, which is impossible for us to confirm because they have an uncommon light system that we have never seen before. But regardless of the color of a light, If a guest is drawing frequent attention to an uncleanly room then the housekeeping should be talking to the guests about the color of the light on their door, shouldn't they? And perhaps asking if they can come in. Finally, on the last day of our weekend we noticed blood stains on the duvet. I am a nurse and the color of stained blood is very recognizable and this very clearly was, and the manager claimed that it could have been any kind of stain. It is very clearly blood. The royal anne is not a cheap hotel so I would assume that they can afford to retire a duvet and purchase a new one when it gets contaminated by blood. Finally, when I talked to the manager on the phone after returning home her response to the uncleaned bathtub was that "leftover hair in a bath tub does not mean it is unclean" and they blamed us for the room not getting cleaned despite our frequent requests. She offered $50 off the stay for the weekend, which equates to about to 5.5% of the total I paid when we arrived. I found this very insulting to have had to do our own housekeeping and had to sleep in blood stained linens. The only thing this hotel has going for it is the location, but I desperately advise against staying there if you value cleanliness and good customer service. I have also read quite a few reviews with similar stories so this is clearly a patterned behavior. read more

There are two things I need to highlight about this hotel that makes it so special. 1. It is ideally located. Located in the heart of Kelowna it is easy walking distance to restaurants, bars, shops, coffee and City Park. It is also an easy (but a little longer walk) to the casino and Waterfront Park. 2. The staff is so darn friendly. The ladies that run this place keep customer service as a top priority. From the minute you walk in to check-in to each time you walk through the the small lobby you are greeted warmly and often by name. You don't get this at some of your larger chain hotels. Other positives: free continental breakfast, strong wifi, good TV channel selection, updated rooms, small balconies with great views. A few negatives: parking is a problem, no pool for the summer months, no safe in the rooms. Stay here, you won't be disappointed. read more

I recently stayed at the Royal Anne hotel and had a really wonderful stay. I was pleasantly surprised at how nice the room was. The beds were extremely comfortable and the overall cleanliness of the room was great. I appreciated the extra Covid precautions that were taken, which made my stay feel even more comfortable. The free breakfast that was prepped every morning was also a nice touch. On top of all this, the hotel is right down town and within walking distance to pretty much everything! I would definitely recommend staying here! read more

Convient location. Loved the sauna. Friendly staff. Very nice rooms. Great continental breakfast. Would stay here again! read more

I would not recommend this hotel to anyone. Front desk staff were immediately rude and unhelpful. Further, there was a plumbing leak in the ceiling of our room which soaked the floor near the washroom along with my friend's backpack. When we asked for a refund on the room they told us the leak wasn't that big of a deal... Since you're in the hospitality industry, I suggest you learn something about customer service. Thanks for soaking our socks and treating us like crap, Royal Anne. read more

Royal Anne Hotel - Hotels Near Me - Kelowna, British Columbia

Unfortunately, we had a terrible experience. We were told to park in the underground garage or out back where they have 24 hour surveillance. The unground parking is small, so it was full. I asked if it was ok to park on the street. The lady at the front desk said I could not and that I needed to park in back but it was safe as they have 24 hour surveillance. When I went out the next morning, our window had been broken and lots of items stolen. We were on our way for a big ski weekend. Needless to say, it ruined our weekend. When I came in and talked to the front desk (possibly the manager), she said we should have never parked in the back and the lady at the front desk should not have told us that. She acted as if this was something that happens all the time. They did absolutely nothing - they did not report it to he police, no refund on our stay. Instead proceeded to tell us we did the wrong thing even though we did what they told us to do. Absolutely horrible experience and now we have $2000 worth of stolen items and a window to fix. Horrible service and no empathy and not even willing to do the right thing. Don't they realize this will keep happening to guests if they do NOTHING about it. Absolutely ridiculous. read more

Awesome Location! This is truly the best thing about the hotel..which is saying alot. The room was clean, check in was fast and easy - and they even gave me a bottle opener when i didnt have one! Compared to all of the other hotels in this price range.. even within $50 - this is BY FAR superior. The only hotel better than this in Kelowna considering the location, is the Grand Villa - but that is more than twice the price! Very close coffee shops, restaurants, the lake - walking distance to the grand casino, any time i return to Kelowna, i would be happy to stay here. Free Wifi & Free Parking was an extra bonus. Continental Breakfast was kind of cheap - but didnt expect much anyway. read more

After reading many Tripadvisor reviews of many Kelowna and Westbank, BC hotels, I chose to stay at the Royal Anne Hotel for 1 wonderful night. The Royal Anne Hotel is PERFECT. I took advantage of the business center to check the internet. I enjoyed having the continental breakfast available...it was nice to have a quick bite to eat before I journeyed out in the morning. They also have an exercise room and sauna, but I didn't check those facilities out. I adored the room! The mattress was comfortable, the air conditioner worked very well and I was happy to have a refrigerator to store my bottles of water. Even though my room overlooked popular Bernard Street, it was very quiet, and the hotel is in a great neighborhood. There are plenty of shops, restaurants, and even a beautiful waterfront park within one block of the hotel. I will definately be back to the Kelowna area, and won't hesitate to stay at the Royal Anne again. I want to give a shout out to the two people who staffed the front desk while I was there. I didn't get their names, but they were so friendly and customer service oriented that I almost suspect they own the hotel. read more

this is in a great location downtown. it has free parking at the back of the hotel if you are lucky enough to get a spot (it's quite small so get here early if you want to park). the rooms are spacious and comfortable, clean and come with a large fridge. we overlooked the street, but we experienced no noise at night and managed to get a great night's sleep. the continental breakfast in the morning was a nice touch, and we managed to fill up before hitting the road on the next stage of our road trip. my friends that we were travelling with visit kelowna fairly often and this is always their hotel of choice, and i can see why! rates seem very reasonable. read more

For $89/night (taxes extra), I wasn't expecting much. My expectations were blown away! Our room on the top floor with a lake view was very clean and quiet. The staff were friendly. They gave us some coupons for the pub. The free WiFi worked well. The complimentary continental breakfast was a nice bonus. It's walking distance to the lake shore. There's no shortage of nearby places to acquire liquor. We enjoyed our stay and would book again. read more

We have visited the Royal Anne Hotel every time we have visited Kelowna, BC to enjoy the Kelowna Rockets hockey games. Each time we visit, the Royal Anne just keeps getting better. The Royal Anne is very convenient and only several blocks away from Prospera Place Center (where the hockey games are held) and the Lake City Casino if one is into a bit of gambling. There are many excellent restaurants and pubs within easy walking distance. The hotel has free Wi-Fi in the rooms, a refrigerator, large screen HD TVs with lots of channels and free newspapers in the lobby. There is free parking under the hotel and in a small lot across the alley in back. We had no problem parking our truck inside out of the cold. There is a free continental breakfast in the mornings. There is a computer and printer in the lobby if you don't bring your laptop. The hotel staff is VERY helpful and did their best to make sure our stay was the best it could be! From the housekeeping staff, the young lady that helped us at breakfast, to the front office personnel and even the hotel manager were wonderful. The front office manager, Jim Cavanagh, went far and beyond expectations while helping us find churches, restaurants and local services. The hotel manager also stopped by to visit us at breakfast one morning to see if there was anything she could do to make our visit more comfortable or enjoyable. There may be a bit of noise from the pubs on weekend nights that might disturb some but the hotel is now in the process of remodeling in which, we were told, better windows will be installed to help cut down on some of the street and pub noise. The hotel is VERY affordable and it is amazing that they don't charge more. Our stay was comfortable and very enjoyable. We WILL be back! read more

There are probably worse hotels but definitely better ones in Kelowna! The location is pretty good considering that it is in Downtown Kelowna. However, there is barely any parking available. At first, I was denied parking in the underground lot because it was supposedly full but then when I went and checked.. There was actually parking spaces available. That is when I was given a parking pass. The only additional parking that is available is on the street and a parkade a block away that you have to pay for. The parking is free between certain times and days but it is definitely convenient. I was not too pleased with the hotel staff. Many of them did not seem to approachable while others always had a smile on their face. Moving onto the actually rooms, they are pretty small but not as bad as I was expecting. It's an old hotel but you can definitely tell that they are trying to upgrade. However, as many other people have said.. the noise level is crazy! You can hear people talking in their rooms from your own room. You can hear people walking around in the hallway and 90% it sounded like my room door was being opened by someone else. It was kind of scary! I stayed two nights and in the first night all I heard was people yelling and screaming outside. The second night was not too bad though. Lastly, the breakfast options were kind of mediocre! The best thing I had was probably the ham quiche and a bagel. The fruit did not seem fresh and I was unable to finish it off. It isn't the worst hotel but I definitely would not go back to it! read more

They have a shuttle to and from airport but only works certain hours. Very clean and i enjoyed my room overlooking Bernard Street. Had a variety for breakfast, not just carbs. Pleasantly surprised, they had chia seeds, hard boiled eggs, frittatas, fruit, yoghurt. Great location. Will return. read more

It's my third time staying at the Royal Anne Hotel and each time it gets better. Check in is easy. Staff is pleasant. Washrooms are fresh, clean and the towels have that pretty ruffle that housekeeping staff put on. The fridge, which they thoughtfully tucked into wooden cupboard was perfect - useful but not noisy. Really like the lights as you an turn them on without annoying your partner (if you happen to have someone with you) and otherwise it is great mood lighting. Wifi worked easily. There is a small printer downstairs along with a guest computer if you need it. Parking is free - small lot out back and also under the building. Great breakfast - this shows my tree-hugging side of me - glass plates (not cheap dreadful Styrofoam), hard-boiled eggs, multi grain toast, fresh fruit like melons, watermelon - and it starts early like 6AM until 10. My room was on the 3rd floor facing Bernard Street - a touch noisy but tolerable (and as a seasoned traveller I almost always have ear plugs and a night mask with me if needed - but for my three nights I didn't). Nice carpeting (please people in hotel rooms always remove your shoes at the door - you don't need any gross things all over the floor for you to take to bed with you), the red throw blanket adds a colour contrast, great photography (scenes of the city from decades back), convenient to street life (restaurants and shops). A decent work out room. Sauna needs a bit of help (hey Finnish heritage so I have to point that out). Windows that open up to let fresh air in (so essential). I stayed for 3 nights and would book again. read more

Extremely nice place, right in the middle of down town. Service is second to none, the FREE breakfast is outstanding and the room is excellent. You may want to try to get a room facing West, it will be quieter. Considering the price, this is as good as it get, highly recommended! read more

I really enjoy staying at the Royal Anne in Kelowna. The staff is amazing, cheerful, helpful and accomodating. We stayed for one night in a clean and revnovated room. Beds are comfortable, the hotel is central to the lake, art gallery library, opus art supplies, casino etc. We have stayed here previously and are always pleasantly surprised. read more

Great service! Had a dog room although we couldn't even tell that it was. Best breakfast I have seen in a long time. For what you get for the price it's a steal! read more

We stayed one night here they were very friendly the location is great can almost walk any were down town casino hockey rink (where the rockets play) water front movie theatre and the keg, nice pubs close by great place recommend read more