Stayed at Hotel Eldorado at Eldorado Resort and it was an amazing experience from start to finish. The location right on the lake is absolutely stunning--perfect for relaxing and enjoying the views. The rooms were clean, comfortable, and well-maintained, with a cozy yet upscale feel. The staff were incredibly friendly and attentive, always ready to help with a smile. Dining at the hotel was another highlight--the food was delicious, and the lakeside setting made it even more special. Whether you're planning a romantic getaway or just a peaceful escape, this place is definitely worth it. Highly recommend and would love to come back again! read more

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Beautiful patio, professional service, good food. A little pricey but the ambiance makes it worthwhile!

We had a lunch at the main dining room for 7. The setting was very good as was the service by Marco. Four of us shared The Signature El Platter and were most disappointed. I could not believe how badly the food was prepared for this "premium" menu item. All the meat was extremely overcooked to the point of not edible. The fries were as hard as rock. We could barely cut through the skin of the sausage. The only thing cooked properly were the beans and carrots. I deeply regret not complaining and making an issue of how bad this meal for 4 was. We were reluctant as we did not want to embarrass our guests. A colossal disappointment and we will never recommend this restaurant. read more

I initially left a bad review but they have redeemed themselves so I have edited. The room is lovely. The indoor pool has that old 1940 style glamour. There are also outdoor pools to enjoy. LAke view is lovely. In general the restaurant service was good as is the housekeeping. However, on day one I literally could not order room service. No one would take my order and the front desk literally refused to pick up after I complained about it. LOL. read more

General manager was reasonable and offered us another night to make up with the construction exlerience

Absolutely terrible stay. From the moment I arrived at Eldorado, it was clear this place doesn't care about basic hospitality. The room was in poor condition, the service was indifferent at best, and nothing matched the expectations set by their website or reviews. I tried to make the most of it, but everything--from cleanliness to comfort--was severely lacking. I would never stay here again and strongly advise others to look elsewhere. read more

We love Hotel Eldorado, We stay at the Villas area were our view was so peaceful and beautiful. Service was great all around and our rooms were clean and comfortable. We will love to come back next year trip to beautiful Kelowna, Canada. read more

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The lobby of the hotel is always vacant. We had to walk to another hotel in the complex with our language, in -6 degree at night and we got lost and got sick the following day. I asked the clerk to move us to two rooms in the heritage building and she said she has no authority to change the reservation! The whole checking charade took 1 hour and we missed the dinner as all restaurants closed at 9 and to enter our room we had to take an ugly corridor as the entrance of the building which smelt swimming pool. To top it all our room was facing the elevator which woke us up at 6 am with its wring. The hotel was completely empty of guests and employees. Why should they give us that room?? and not sea view despite our reservation, just facing a horrible building site. They text us at midnight that there will be fire alarm testing in the morning ‍ I was so mad that I told them they should not do that before 11 . fire alarm test started at 11 and went on and on and on for 15 min and they nocked at our door. If it wasn't for the nice bar tenderDamian from Manchester, who gave us something to eat at 9:30, the whole trip would have been ruined. He mad us laugh. Thank you Damian. We had experience of a dinner in Eldorado before this trip, in the dining room facing the lake and that is why we came back. This time they didn't even let us have lunch there and we had lunch in a box of a room with 4 tables partially looking to water from the corner of the building. If is a shame that this heritage nice building is run so unprofessionally. I wonder how much does it cost to have someone at the front desk during the day for a hotel which calls itself prestigious!!! read more

Hotel Eldorado is a nice refurbished historic hotel and restaurant right on Lake Okanagan in the Kelowna neighborhood of Pandosy. It actually boasts two restaurants, but that is hard to tell at the outset: one outside on the dock front (a more casual spot) and a more upscale indoor restaurant, with a detailed menu, tucked inside the hotel itself and its in adjoining sunroom facing the water. We ate at the more casual outdoor spot with its waterfront seating, flickering edison light bulbs hanging from the trees, casual menu, and a view of boats along the docks. We can't help ourselves, we get excited for a waterfront view in summertime and this one can't be beat. The food here was enjoyable and casual, from the kids fish and chips, the seafood chowder (very good), to the Salt Spring Island mussels. Less successful was the ahi sandwich (just okay) but the view more than made up for it. Try the seafood chowder here, its creamy but light and full of fresh, tasty seafood. and one of the better things on the menu. read more

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I have been going to the Eldorado for Happy hour for years and today I was most disappointed. The server Gwenovyre was amazing but the lack of a happy hour food menu was bad. So we thought, ok , let's order the mussels. Again not nearly as good as the old menu. The loss of the chili chicken in the HH menu was very nicibke. I will maybe go back for a drink but bring back what we know was a winner. I saw others at tables close be unhappy with the things they ordered. Not a good choice to change everything. read more

The restaurant tonight was fantastic. I ordered the prawn carbonara; a steep price at $33 but there were approx 10 large prawns included with big pieces of bacon. Full of rich flavour; probably the best I have had. My husband had the steak and frites; cooked perfectly. Service was great; enjoyed a beer and cider on tap with port to finish. Have come here a few times and this was probably the best yet! read more

Hotel Eldorado at Eldorado Resort - Carbonara - Hotels Near Me - Kelowna, British Columbia

After being screened for the "fine" dining menu by the hostess we were granted a reservation. It was a beautiful evening and view, in a great spot. The waiter suggested a nice wine after we told him we were interested in the appetizer menu. (we are foodies who have eaten all lately) A burrowing owl cab sav. It was good. But at $95.00.? Stop there. After that he was pushy and the service was rushed!! Ignorant. Did not thank us. We started with a charcuterie platter. It was full but the meats were cheep, salty, common, the cheese was again common (no one stopped to tell us about the platter? ) Just slapped down. The only thing that was "fine" was the plums. My husband tried the beef cheeks, which was under seasoned, and dry?? I choose butternut squash ravioli, (were they old? hard, chewy) the (scallop was well grilled?). I got 3 Ravioli!!!! Anyway... The sauce was the same as my husbands beef sauce?? Huh? The waiter may have asked about the food but did not stay to hear our views? He treated us visibly different from others. I think the chef has left and they are putting it together. Or was it because we are from Alberta? Poor service. Not "fine" food. Excellent views, though. Noted! ...We may not be welcome here? So disappointed. We loved this hotel. read more

nice location but you can't watch a movie or access netflix. if you want to watch commercials and regular tv it's great. we have been traveling and haven't seen a tv in 2 wks so we were expecting to be able to watch a movie. don't stay here if you expect the hotel to deliver what they advertise read more

Main dining room menu selections continues to be very limited -not even a poultry dish and next to no options for vegetarians. Our service again tonight was very slow. Having said that our meals were delicious. read more

Terrible service. Cold food. Bathroom absolutely disgusting. One and only time I have left a zero tip. Absolute beautiful spot but the worst dining experience ever. read more

This is a solid place. The service was very nice and they were able to seat our large party of 12 fairly quick. Our food did take a while to come out, but when it did it tasted pretty good. It is fun for a fancy morning breakfast and I would go again. read more

Hotel Eldorado at Eldorado Resort - The El Breakfast. - Hotels Near Me - Kelowna, British Columbia

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Rented an heritage lake view queen for two nights. The room was quite spacious and had an amazing view over the Okanagan lake. It was right above the restaurant/bar, music was playing non stop from morning til night. Not very relaxing! Because it's an old building, expect to hear everything from the bedroom above too. If you're looking for a quiet place to stay, book a room that is not overlooking the lake. read more

Hotel Eldorado at Eldorado Resort - View from balcony - Hotels Near Me - Kelowna, British Columbia

This Lakeside restaurant has an incredible lakefront patio and open concept lounge. The menu has a lot of options, and I wanted to try everything! Me and my gf had $5 sangrias, fish tacos, chicken and arugula salad and the pot of gold for dessert... the kitchen was nice enough to put our shared food on two plates without us requesting it to be served that way, this was a nice touch! Service was excellent, however food took a bit longer than normal, but because of the atmosphere and great house music station, we managed to still have a great experience here. Highly recommend! read more

Hotel Eldorado at Eldorado Resort - Hotels Near Me - Kelowna, British Columbia

We stayed at this hotel in off season cause, quite frankly, the prices in the summer are outrageous. I would never stay here again, the beds were the most uncomfortable hotel beds I've ever stayed in. Hard as a rock, had the worst sleep because of it. The heat in the hotel is either off or blasting with heat. No in between. And the lake view was a joke because all we got was a tiny window so when laying or sitting on bed (cause there was no where else to sit) you couldn't see anything Save your money and book elsewhere. read more

We absolutely LOVE everything about Eldorado Resort! The food is amazing, the boat rentals are so much fun, the rooms are stunning and the atmosphere is so unique, warm and inviting. As wedding photographers, it is one of our favourite weddings venues to refer our clients to as a wedding venue. Erika is incredible as the wedding coordinator; you can tell that she loves her job and the venue, has a perfect eye for details, responds to clients promptly, which is hard to find in the wedding industry these days. The resort itself is beautiful, to say the least. The ceremony and receptions areas, inside and outside of the building and, of course, the view. Whether you are a couple looking for their perfect wedding venue with everything in one place including accommodation for your guests and the most stunning getting ready rooms, looking for one of a kind accommodation for a holiday of stay-cation, a restaurant with incredible food and service, or even boat rentals for fun on the Okanagan Lake, look no further than Eldorado Resort!! read more

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I've given the two stars in regards to the Sunday brunch. We dined there this morning around 12:30 pm and the food was extremely disappointing. So cold. They had a sausage dish that tasted like the sausages had been recooked over and over. Really bad. Breakfast potatoes looked okay but again, cold. The pancakes weren't bad but totally cold and the Arctic Char was extremely over cooked but at least didn't taste fishy and the rice underneath was actually pretty good. The fish would have been good if it hadn't been so dry and cold because it had the same sauce the rice had and that was tasty. Service was great but the cost was atrocious for what we got. We've given them a few chances to improve but nothing has changed. I guess they have a captured audience, being a hotel and all. Disappointing because the atmosphere is second to none. Five out of five for ambience and it's a nice place to stop by for a cocktail but I have to recommend people avoid the Sunday brunch. read more

Huge Sunday buffet , we got there at 2:25 so cut off was 2 pm Ordered from the shortened Sunday menu, sat dock side outside with misters keeping the 33c heat at bay (sorry) Clam chowder 5/5, calamari 3/5, custom order crispy cheese pizza 4/5, fish and chips 4.5/5 Burger 5/5 Yummy read more

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We have had good meals here before ( 6 years ago) but this time it was not good at all. Three of us ordered the steak and when it arrived they were all over cooked. At $44.00 per steak one would expect that they would know the difference between Medium and well done. The sides were bland and unappealing service at the restaurant reception was borderline rude and the wait staff seemed to have us on a timer. Overall a very unpleasant experience and I would not recommend this restaurant. Second star is for the view, but definitely a one star experience. read more

When you book at this hotel through booking.com check your credit card as the hotel will immediately bill 1 nights stay. When you cancel through booking.com this charge is not reversed - you will have to call the hotel to get it reversed. read more

**Disclaimer: I only came for the Sunday brunch buffet, so I can't comment on the hotel itself or any other non-buffet related stuff** The Hotel Eldorado provides a solid spread for its Sunday brunch buffet. All of the regulars make an appearance: for your cold dishes, you have your assortment of cheeses, salads, fruit, meats, and breads, and up to bat for your hot dishes you have your bacon, sausage, eggs benedict (always a plus!), waffles, and potatoes. Making surprise showings on the hot dish side are curry beef and rice, though I wouldn't count on that showing up every week. The real selling points of this buffet though is the fresh seafood (chilled shrimp, mussels, and CRAB LEGS), the omelette station, and crepe station. To finish, you have an assortment of miniature desserts, such as pies, cakes, creme brulee, and panna cotta. Also, an unexpected perk was the complimentary fruit juices and teas - not something you see, well, anywhere. The dining room is gorgeous and looks like an old southern plantation - large wicker chairs and everything. Diners in the summer have the option of eating on a large open porch/veranda or out on the boardwalk to enjoy some sunshine and a light breeze. Another (better) perk of eating there in the summer? Plentiful amounts of Okanagan produce! Raspberries, blueberries, strawberries, cherries, and crab legs, were abound. As long as you don't go in expecting a 5 star Las Vegas hotel calibre buffet, you should leave with a pretty full and happy tummy. Did I mention the crab legs? read more

I do no usually give 5 stars but this place is great. My family and I had a wonderful experience. The staff are very attentive and professional. We had Sunday Bruch and the food was amazing. It is a very popular place for brunch so I do suggest you reserve a spot! Price is fair. Enjoy:) read more

Hotel Eldorado at Eldorado Resort - Beautiful lakefront property. Beautiful rose!! - Hotels Near Me - Kelowna, British Columbia

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Ended up at the El Dorado after I rolled the dice with Hotwire. Most hotels in Kelowna right now are over $200/night, so at $160 this seemed like a steal. I wouldn't pay full price to stay here...or gamble with Hotwire at that price again. If I find myself in Kelowna again, I'll probably try a B&B...even though I'm not a B&B girl... It's "quaint" and "rustic". Cork flooring, big bathroom with a shower and separate bath. Crappy bed - I could feel the springs. The patio bar seemed nice...but it was too full to get a seat at. read more

Well, that was disappointing. Arrived at 8pm. Seated immediately. Drinks ordered within a couple minutes (wine and martini) but it was another 15-20 minutes for them to show up. Ordered food when drinks arrived, at the same time as the 2 tables around us. This is where things really fell apart. 45 minutes in, no food. Our waitress came over to tell us it would be just a few more minutes. 15 minutes later, no food. Waitress back, to tell us again, just a few more minutes. 10 minutes later, waitress back, she says the kitchen is slammed because so many tables arrived at the same time. First, I worked in the industry for years, and this excuse is not acceptable. Second, the 2 tables around us who ordered their food at the same time had already received their dinners and had almost finished. About 7 minutes later, the food shows up. Oh, I should mention, not once has our water been refilled, with the multiple visits to our table you'd think the waitress would have noticed. Food was ok. I had the tenderloin, medium rare. It was not exactly hot off the grill but it was cooked properly. Side veggies were ok, a little raw. Mr had the seafood linguini. He said it got better as he got near the bottom of the bowl where the sauce was pooled at the bottom. He also ordered the side mushroom dish that tasted like it was a bowl of salt with a sprinkling of mushrooms added, not good at all. Asked for the bill, and the mushrooms had been comp'd. So yay. FINALLY, as we're literally paying the bill and putting the cash in the bill fold, the water girl shows up and refills our water! Ridiculous. A manager should have come to our table after the second "sorry we missed putting in your order" visit. Will not return. The 2 stars are for the view, which is spectacular and on the lake. It looked like the diners on the outdoor patio were having a lovely evening. read more

I'm very sad to have to give my beloved Eldorado only 2 stars. Our family has been coming for 8 years, as part of a larger group event. Until now, it has been a highlight of our year. Sitting on the boardwalk, on the veranda, or in the lounge and eating exceptionally delicious, fresh and creative meals was an unparalleled experience. However, this year we were vastly disappointed. The menu has been dramatically pared down, makes little sense, and frankly isn't very good. In a very short order we were all so bored with the limited choice and underwhelming food, we had to look elsewhere; which we did not want to do. The menu remains the same for lunch, dinner, and in the lounge. It also has only a few items and tastes merely average. The breakfast menu is boring and uninspired. I have no complaints about the service in the restaurant. However, the lounge staff left much to be desired. Both nights we were there, it was apparent we weren't welcome. In fact, when we arrived at 9:45 pm on a Saturday night, Jason was clearly annoyed and appeared eager to kick us out at midnight. Which is fine, but the manner in which it was done left us all offended and perplexed. We were a sober and quiet group. (My husband and I are grandparents. We were taking our sons, daughter-in-laws and niece out for an after dinner drink to celebrate a birthday). We are seriously reconsidering our stay at the Eldorado next year, due to this unfortunate 5-day experience. read more

Overall it was a good experience. Sat in the sun room area which was a bit hot despite the windows being open. Next time I would sit on the patio to watch the sunset and enjoy the misting stations! Enjoyed a good meal of halibut and risotto (thanks for substituting the char for the halibut). The creme brûlée was absolutely amazing! My one recommendation is that for a table of 6, that more drink menus be offered rather than just one each of the wine and cocktail menu. Especially when 5 of the 6 people at the table have never been to the restaurant and are intrigued by the cocktails. Of important to note is that there are different menus depending on where your table is located. Patio menu is more lounge style compared to the dining room menu. read more

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Had a really great stay! Stayed in the Luxury suite and ZERO complaints! Such a nice room with a great view. Very roomy and the jet tub was the best! The bar downstairs seemed to be a popular place to be on a Friday night. Very busy but service was still great. My favorite thing..... The pool, hot tub and sauna. Heated just right and I could have stayed in the pool for hours. read more

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Got engaged here! I have fond memories of the restaurant and that evening. I think the waitress was more choked up than I was. he he. Anyway... the restaurant is right on the lake and you'll enjoy perfect views. The food is great, the service is very professional and the atmosphere is 'fine dining' but not stuffy/snooty. read more

** please note we only came for lunch, this review is only for the restaurant, not the hotel** So, I'm still in Kelowna visiting Grandma for Christmas. She wanted to go to the P&Q again, but it was closed as it was boxing day. So I went of my phone and went to my "around me" app. I read off a bunch of them and then the Eldorado Hotel came up and grandma immediately decided to go there. She pointed out that she hadn't been there in several years and the last time she was there was when my Grandfather was still with us. We arrived and it was very quiet, the hostess seated us in the room that overlooks the harbour and lake. Beautiful views, and because of the fog that day it made the lake look really eerie and still. We both ordered the Seafood Chowder to start, it contained Ling Cod Bacon, Shrimp, Mussels, Clams, Halibut,Salmon, Cream, Tomato, Potato and Fine Herbs. OMG probably the best seafood chowder I have ever had. It was fresh and hot and came with a nice side of bread. Lunch Grandma had - The steak sandwich (no surprise there), came with Mustard & Herb Roasted Fingerling Potatoes, Baby Carrots, Wilted Arugula. She loved it, but it was so big she couldn't finish it. But it was fantastic. I had - The BC Halibut fish and chips with Napa Cabbage Slaw & Tartar Sauce. It was awesome. Perfectly fried fish, not to much batter and not greasy at all. The slaw wasn't overly drenched in dressing and the tartar sauce was perfect. This will definitely be a great place to go during the summer when the lake is in full swing. read more

Review of the restaurant: Nice comfortable seating in their deck and patio. Service was very good. Downside is the food. It's always been very mediocre so I didn't expect much. Flatbread lacked substance, it was mainly bread. The lettuce wraps were terrible - mostly crispy egg noodle chips and bottled sauce with tiny bits of chicken. So it was mainly inedible. The pros: calamari, soup, and burgers were good. Overall, a pleasant experience with good ambiance but the food is very lacking. read more

Great evening. Dinner in the temporary lounge (lounge was closed for liquor license violation) Very comfy beds, spotless room & free wifi. read more

**************UPDATE******************UPDATE************************ 2018 Ok that's it for now, our one time beloved El. We gave you enough chances and spent wayyy too much money at your dining to bother with you again, until you figure your s**t out and turn things around. After last year's iffy experiences (see below), we decided to give them another chance considering they recently snagged a Fairmont Whistler executive chef. I mean, how could things go wrong?? Well, for starters, they could lose that said prestigious chef. He's gone and now the kitchen is back to spitting out sub-par product. The risotto was over seasoned, and the lamb dish was all one note - salt. The scallops last year came to me raw/crudo, and this time they came out only seared on one side till a black/brown crust was deeply formed about a 1/4 of the way through the scallops! This makes the one side dry and tough, and the other side perfectly cooked. Doesn't make sense, especially at $7.00 per scallop. Again, we paid a ridiculous bill for a meal we were very disappointed with. If it wasn't for that view, I would never step foot in this place again, regardless of the memories and good times had in the past. I only hope they figure things out soon.. A SHAME! ............................................................................................................ 2017 The restaurant and patio dining has been a long time favourite. It's been a tradition of ours when we arrive in town, to check into our hotel, freshen up, then head over to the patio at The El, for a nice meal and sunset/lake view, to start our vacation right. Typically, they have been very good for food and drink with very friendly, helpful service. Unfortunately, this last summer we had our first negative experience here, both in food and service. We had a server that looked to be a manager or floor leader perhaps. A guy around 45 years old, with a very stuffy, snobby attitude. He seemed extremely knowledgeable with the food and drinks, so I can only assume he was a senior staff member, with maybe a bit too much confidence. When I asked him for a taster of the beer for my father, he paused for a moment, gave a quick and annoyed 'ok?' and rushed off. The attitude was witnessed by everyone at our table. I let that go. The next odd thing was his method of pouring wine at the table from sidecar to glass. He did it in a very jackass way - pouring it from high above, letting the stream fall and splash into the wine glass - like some teas that are mixed and poured in India, Morocco, etc. I don't know if this is his way of trying to impart air into the wine, or what, but it is a very risky practice, and he did it for every single pour. We even asked if he had ever spilled...and he said, once or twice. Why the hell would you do this?? Very unnerving. Anyway, the scallop appetizer I ordered was like sushi. Seared but completely raw on the inside. I stupidly ate it and didn't complain, not wanting to sour my family's dining experience. The rack of lamb entree I ordered had a very thick coating of dijon mustard. To the point where one bite of lamb would have an equivalent of 1 tsp of mustard on it. Again, I ate it and didn't complain. The bill came to over $450 for four of us, and I left feeling very odd. We never had a negative experience like this at the El before. I don't know who this stuffy guy is, but I really do hope he changes his ways or gets chopped down a few notches. Out of all the experiences we have had here over the years, the young and perhaps inexperienced staff had always given us a MUCH better experience than this guy. Come on El, I want to believe this was a one-off bad experience...you're better than this - and need to be, with your prices. read more

Stayed here for a weekend getaway with my boyfriend. Our room was located in the newer renovated wing. Very clean and had the most comfortable King sized bed. I loved the double French doors that opened up and allowed us to enjoy the fresh air. We dined one night at the restaurant that had the perfect spot looking out on the lake and view of all the boats coming in and out. Service was spot on, the Sangria was to die for and definitely recommended. All in all a great place to stay and would recommend this hotel to any of my friends. read more

I have eaten there about 6 times in the last 2 years for either lunch or dinner and have never been disappointed. We always are seated with out a reservation, and the service is great. I like the plain tshirts and skirts or shorts that the waiters and waitresses wear, its very suiting for this water facing restaurant, with alot of history. The summer time is the best time to go and face the boat launch to watch the people try and launch or trailer their boats. Its free entertainment! You do however get the odd retard that either flips out at his wife or guns it with the boat that he can't afford the gas too. The food menu does change and is limited but it is always great food and i always find something i like. The wine list is very good and the Mojitos are my favourite! They often have in the summer different flavoured mojitos which are delectable. My husband almost always has the beef dip sandwich with those lil fried onions and he loves it. For dinner their pasta is ok but your best going with a steak. If you go for lunch bring sunglasses. read more

Showed up and was hoping for an early check in but they were short on cleaning staff so I had to wait for my room but they were quick to accommodate and get the maids on it. It's an older classic hotel with an upscale elegant touch. Classy for the Okanagan. The rooms are big. Mine was at least 670sf. They charge $35 extra a night if you have a dog but they provide doggy packages in that price that consists of dog bowls, a ball, poop bags, treats, a dog bed etc which is a nice touch. They failed to inform me upon check in that the hot tub and steam room were down which was a big selling point for me along with the fact they take large dogs. When I complained at the front desk now worried I'd have nothing to do for the two days because I was looking forward to relaxing in the amenities, they gave me a key for the Manteo next door to use theirs as they co-own it. It obviously was next door and had no steam room but had a hot tub that wasn't too hot do I used it for ten minutes and left. I was originally going to book for three nights but cut my stay short because of this. I don't like that they fail to tell you this just to get you in the door but still charge premium prices. I still gave it a four star because this is based off of the amenities were working. I'll try in summer season because they have nice outdoor pools on the lake which will be nice but this is rainy season but I think the place would rock in the summer. read more

Just had a wedding reception there this weekend for my brothers wedding. Top marks for their staff supporting their very professional wedding department there. Perfect buffet survive, very fresh and flavourful food, presented very nicely. It was a beautiful venue for a reception, right on the marina. I'll be back again to try the restaurant service. The kitchen looked spotless and the ala carte service looked delicious. read more