Bought a house with them in 2020. We really wanted LAND with a house but the agent steered us into…read morea builder neighborhood with an HOA. We had to give up all our chickens, broke my heart. We got a nice house, have no qualms about that. But we hate the HOA and it's management and I've even served on it. The home had floors improperly installed on it and the floors are cracked but the builder refused to do anything about it saying it was outside their timeframe. It was improperly installed! There is no timeframe for that. The builder dragged it out until the statuate of limitations was up. I'll have to sue to get that rectified. Not going to use Redfin again because the Realtor was told what We wanted and gave me something else and we had a tight timeframe and we had to live with it. Have one good neighbor and one horrid neighbor. We could afford land and we think the builder just gave the Realtor too many perks and kickbacks for her to really dig in and find the land and home we wanted. I did however 2 weeks after we moved in, found the land and house I wished she had shown me in my price range that was on the market for months, but I am sure that builder cash and incentives were just too enticing instead of getting our family what we asked for. We are not as secure as i wanted to be with land and the ability to grown our own food. The HOA went nuts when we put up shadecloth to protect our vegetables from the scorching Texas Sun that bakes everything into shriveled submission. All the neighbors want to lollygag into our yard. Another reason we wanted to be out in the country. We put up a scaffolding around the garden that they've no problem with but once you put up black shade cloth they want to tell you what color and how high when other people have trampolines that look much the same as the shadecloth and are visible from roads far away. People could mind their own business and I have a right to grow vegetables. We have a way around this involving the American flag as you can have that on your property and it will be suspended over the garden, but we'll cross that bridge when we come to it. Had we been put into land with a house I would not be complaining about the HOA. So make sure your Needs and Wants come before your Agent's desire to collect builder incentives and shove you into a pretty house that fills your needs for a roof over your head, but not your need to be left alone by your neighbors and community. Recently went looking for another home in the Dallas Area and there is a redesign feature on their website. I'm sure it is AI driven. It doesn't understand the function of furniture, doors, floor mats & plumbing in a bathroom, but it does understand the types of items and different styles of homes like, Modern, Rustic, Industrial, Coastal, Beach etc. Now, mind you all these photos are for the same space. The AI is wildly imaginative about how big the space actually is and I'm thinking that the "tool" isn't really tweaked enough to be ready for primetime as the results are pretty hilarious and entertaining.

I was recently looking for a house in the Fort Worth area of Texas. I decided to use a. Redfin…read moreagent. I now think that was a mistake. I had to do all the work, find the houses, make the appointments, what exactly am I paying you 3% for? My last agent meet me with a list of home that fit my wants and needs. Won't use Redfin again.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

Chris Templeton the broker at Pflugerville Realty is a top agent in the Austin/Pflugerville market…read more Hardworking, well respected among his peers, great negotiator and all around good guy. Anyone looking for a buyer's agent or listing agent would be well represented to have Chris as your advocate helping you.

Welcome Home Leasing has been a great company to work with. They are very prompt with repair…read moreissues, and have been kind and sympathetic in regard to the owner raising my rent 33% (I have nothing nice to say about the owners, which really highlights how great the leasing company is in comparison to the people who actually own this property). I appreciate their casual demeanor and openness when dealing with the vagaries of being the in-between person/company (perhaps the other reviewer doesn't understand that they still have to check with the owner regarding what is being done to his own property--that the owner can dictate those terms?). I've dealt with so many owners and property management companies over the years in Austin and in Boston, and Welcome Home Leasing is by far the easiest, professional-yet-relaxed group I've had the pleasure of working with. Since I'm in the process of moving out, I cannot address the deposit, but will append this review if there are any problems with receiving it.

We HIGHLY recommend leasing a home through Welcome Home Leasing. We Have been leasing with them for…read moreover 4 years, and Laura and Sara are fantastic!! They aren't some faceless firm who treat you like a number, and we have had great communication with them. They work with you to find out your budget, needs, desired area, and will do their best to find the right property for you. If they don't have anything at the time that checks all of your boxes, they don't try to "hard sell" you like other leasing agencies. They are very responsive, and have had someone out within hours any time we've needed maintenance. Their rents are fair, and we've never felt they were trying to squeeze us for unreasonable increases. We've had a very positive experience overall.

Esmeralda was so fast and responsive. I couldn't have asked for a better onboarding experience!…read moreHave only been a customer for a few weeks but love the professionalism and responsiveness.

I start this review by saying I was a full-time, licensed realtor for many years and I'd…read morehad/managed investment properties before so I felt confident in my ability to manage my own property. Unfortunately the tenants I signed with paid very late and eventually didn't pay at all. I reached out to Esmeralda not knowing if she would help us because she didn't place the tenants. Not only did she help us, she immediately stepped in to manage all communication with the tenants going forward and even handled all the details of the eviction process. It's just so difficult to put into words what a relief it is to have her on our side. She is very professional and matter-of-fact and simply doesn't get sucked into what can so often become an emotional situation (I know I was certainly emotional!) The word "blessing" is not one I use lightly but that's the perfect descriptor for Esmeralda and her business. I'm so grateful to have found her and will recommend her to everyone I know!

Doug is the best you have to admit. Love this place and their mission of being personal with…read moreeveryone who does business with them.

Amanda and Terri were great to work with. They did all the paperwork quickly and were patient with…read moreme finding information to send them to complete. They helped to make my house closing faster than I expected. I really appreciate their hard work and professional and friendly communication.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.