Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Sherry Hendrickson was my agent selling my house in 78702…read more I cannot say enough about her service. Six months before I was even ready to list, she came out, did the footwork and provided me with estimates, things I could fix, etc. When it came time to sell, I was out of state and she handled everything - maintenance of the house, staging and even hanging out to make sure the work was done. Maybe not daily, but we were constantly in contact about what was happening - she'll even pick up the phone on a Saturday night! Most importantly, she genuinely cares about the person and the house. She will offer suggestions and opinions, but never push for you to do something you don't want to or take an offer that you don't think is right. In short - highly recommended. 5 stars. Bonus: my dog liked her, so that's a big plus.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

Chris Templeton the broker at Pflugerville Realty is a top agent in the Austin/Pflugerville market…read more Hardworking, well respected among his peers, great negotiator and all around good guy. Anyone looking for a buyer's agent or listing agent would be well represented to have Chris as your advocate helping you.

Welcome Home Leasing has been a great company to work with. They are very prompt with repair…read moreissues, and have been kind and sympathetic in regard to the owner raising my rent 33% (I have nothing nice to say about the owners, which really highlights how great the leasing company is in comparison to the people who actually own this property). I appreciate their casual demeanor and openness when dealing with the vagaries of being the in-between person/company (perhaps the other reviewer doesn't understand that they still have to check with the owner regarding what is being done to his own property--that the owner can dictate those terms?). I've dealt with so many owners and property management companies over the years in Austin and in Boston, and Welcome Home Leasing is by far the easiest, professional-yet-relaxed group I've had the pleasure of working with. Since I'm in the process of moving out, I cannot address the deposit, but will append this review if there are any problems with receiving it.

We HIGHLY recommend leasing a home through Welcome Home Leasing. We Have been leasing with them for…read moreover 4 years, and Laura and Sara are fantastic!! They aren't some faceless firm who treat you like a number, and we have had great communication with them. They work with you to find out your budget, needs, desired area, and will do their best to find the right property for you. If they don't have anything at the time that checks all of your boxes, they don't try to "hard sell" you like other leasing agencies. They are very responsive, and have had someone out within hours any time we've needed maintenance. Their rents are fair, and we've never felt they were trying to squeeze us for unreasonable increases. We've had a very positive experience overall.

Esmeralda was so fast and responsive. I couldn't have asked for a better onboarding experience!…read moreHave only been a customer for a few weeks but love the professionalism and responsiveness.

I start this review by saying I was a full-time, licensed realtor for many years and I'd…read morehad/managed investment properties before so I felt confident in my ability to manage my own property. Unfortunately the tenants I signed with paid very late and eventually didn't pay at all. I reached out to Esmeralda not knowing if she would help us because she didn't place the tenants. Not only did she help us, she immediately stepped in to manage all communication with the tenants going forward and even handled all the details of the eviction process. It's just so difficult to put into words what a relief it is to have her on our side. She is very professional and matter-of-fact and simply doesn't get sucked into what can so often become an emotional situation (I know I was certainly emotional!) The word "blessing" is not one I use lightly but that's the perfect descriptor for Esmeralda and her business. I'm so grateful to have found her and will recommend her to everyone I know!

I purchased my first Home as a Veteran in 1975. Midtown Title is one of the BEST Title Companies I…read morehave ever worked with. Our loan process was 3 Months long, due to unforeseen circumstances. And Midtown supported our process with Professionalism, Dignity, Consistent Communication and Patience. When you choose "Midtown Title," you have chosen the "Absolute Best."

Doug is the best you have to admit. Love this place and their mission of being personal with…read moreeveryone who does business with them.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

We are so fortunate to have worked with Dylan Hite for our long-distance move to Austin. He was an…read moreinvaluable resource in helping us narrow down the best residential areas for our family and scheduling showings on short notice. He was also an incredibly responsive communicator, which was critical given our aggressive timeline. Moving from the Northeast and unfamiliar with the area, we relied on Dylan for guidance throughout the process, and he went above and beyond to answer all our questions and help facilitate solutions. Our experience with him was truly phenomenal - very professional and just an all-around great guy. We wholeheartedly recommend Dylan to others and would love to work with him again in the future!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.