Champions Choice was selected as the team vendor for training clothing for my son's freshman soccer team. I placed an order on Sept. 10th for a hoodie and 2 pairs of training socks. After not receiving the merchandise for about a month, I started e-mailing and calling the company to inquire about the status of our order. No response. Finally, on Oct. 21, my son received his items. The order took SIX weeks to arrive, and left my son only 1 week of the soccer season to wear his gear. His name, embroidered on the sweatshirt, was mis-spelled. The socks arrived in the wrong colors.
After calling the company, they offered to fix the embroidery on the hoodie if I would ship it BACK to the company. However, by then it was cold and my son really needed a warm sweatshirt. And I had lost confidence in the company's ability to turn things around quickly. So we declined.
Based on timeliness of filling the order, customer service, and accuracy of the order, all of which were poor, I would NOT recommend this company. read more