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    L.L.Bean

    2.6 (103 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

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    Paul Z.

    I really enjoy LL Bean's clothing and have been a loyal customer for years. This particular location tends to come up short on the LL Bean shopping experience that I am used to. Parking is a breeze and there is always room in the large lot. This store seems to have a lot of high(er) end apparel but I find that the men's department is pretty limited compared to other stores that I have been to. The downstairs section with sports gear seems to be pretty extensive, but I wish they had more men's apparel. Also I love LL Bean because they carry tall sizes for my usually long torso. This location is extremely, extremely limited in terms of tall sizes. I am finding that I just go to this location to return things that I've purchased online and end up coming out empty handed :(

    nice floors

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    1 month ago

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    10 months ago

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    3 years ago

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    8 months ago

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    6 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Unprofessional store manager. also I called customer service and they called me and straightened every thing out. Ty

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    2 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    13 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    If you want to look like a lumberjack that dont do shit this is the place.

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    4 years ago

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    9 years ago

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    11 years ago

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    16 years ago

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    15 years ago

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    17 years ago

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    14 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - L.L.Bean

    Do they still exchange items with no questions asked. I was told they had a policy change making it more difficult?

    My son was given a winter jacket that was too small, when I went to the store to exchange it (tags attached) the jacket was out of stock in store and online. They told me the best they could do w/out a receipt is a credit for the lowest selling… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - L.L.Bean

    Furthermore, I think if one orders the bike online, it requires assembly.

    Mentioned in 2 reviews

    Read more highlights

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    Aritzia - Part 2 - Really, are you looking for a trip and fall lawsuit??

    Aritzia

    (6 reviews)

    For a store that positions itself as a high‑end shopping experience, the Aritzia location in the…read moreBurlington Mall is surprisingly careless with some very basic things. The most concerning issue is the condition of the rugs throughout the store. They are torn, frayed, and tangled to the point where they present a clear tripping hazard. It is not a minor detail. It is something anyone can see the moment they walk in. It makes the store look neglected and creates an unsafe environment for shoppers who should not have to watch every step they take. The return policy is another major problem. For a brand that charges premium prices, the policy feels restrictive and outdated. There is no flexibility and no real consideration for the fact that customers are investing a significant amount of money in their products. Other retailers in the same price range have moved forward with more reasonable policies, but this location has not. Aritzia may sell beautiful clothing, but the overall experience at this store does not match the quality of the merchandise. Safety, customer care, and basic upkeep should not be optional. Until those issues are taken seriously, this location falls short of the standard the brand claims to represent.

    The staff in the Burlington store were miserable, the little lady in the men's sports coat that…read moreclaimed to be a manager had no business working with the public or fashion sense. I'm assuming she will be reading this because she is the highest ranking in the store so she claim. ( you know who you are) She was rude, impatient, and condescending. I have a feeling why she is angry though. My best guess is that she is angry with her haircut. The staff we're not at all helpful, and we're making up return policy rules that were not posted on the website. I have reported this to the Better Business Bureau

    Lands' End

    Lands' End

    (9 reviews)

    I ordered 5 long sleeve tees, they left off half of the mailing address so UPS could not deliver…read morethe order and were sending the package back to lands' end. I called and they said that they would resend the order except that one of the tees was out of stock. Well I got the new order again they left off some of the address. But there was no paper work with the order, which is a bummer because I have to return them because they are very thin, they feel like nylon and not cotton. Now I have to drive 2 and a half hours to return them to the store for they didn't put in a return slip. Last time I'll shop at lands' end Update went to store to return items and they couldn't return them online. Now I have a hand written receipt. Guess I am out the 100.00. Merry Christmas

    My review is regarding their corporate customer service. I called as I had an item I wanted to…read morereturn. It was just over the 90 day return window so I had no high expectations. Just thought it wouldn't hurt to call in case they could make an exception. After 90 minutes speaking with two reps and their manager, I was told to mail them my item. They would give me a credit once received. After a month, I received a note in the mail that I would not be refunded. Upon calling again, they received my item but told me I would not be refunded because of their 90 day return policy. I asked if I could have the item back instead and was told they could not return it. Due to miscommunication on their part and overall bad customer service, I am without a refund or the item I purchased.

    L.L.Bean - outdoorgear - Updated May 2026

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