The male employee who works there in the evening, who claimed to be an owner, is the rudest person I ever met. i was waiting in line in the drive through while he had a conversation with the person in front of me. After waiting for some time I lightly tapped my horn to let him know I was there. The person in front of me drove off and this employee went into a full rage. Angry and cursing that I interrupted his conversation, he angrily put my dry cleaned items in the back seat, slammed the door close and continued cursing in a full rage. I paid for the items, obtained a receipt and drove away. A less calm person might have engaged with him differently, particularly after having their car door slammed. This business isn't paying attention whose handling their customers. There are plenty alternatives nearby. Needless to say, they'll never get another dime from me. read more

I'm giving Champion two stars because of its employees who were always pleasant and helpful. In March 2019 I brought in a cashmere sweater for its first cleaning. It was a Valentines gift. When I put it on to wear it post-cleaning it was comically small, as if it had been laundered and not dry cleaned. In short, after three trips to the cleaners to try and get reimbursement for their error, I finally got a check mailed to me for the cost of the sweater. Sheila, the owner, was very rude and condescending during every exchange I had with her, demanding I come in and try the sweater on for her (no), telling me it was an "old" sweater, (also, no), and insisting that it would be easier for me to pick up the check than it would be for her to mail it. Done. read more

We have always been very satisfied with the wonderful job Champion does with our regular cleaning, but last week I had an especially good experience. My favorite all weather coat needed special treatment by hand, so I talked to Chrissy about what I wanted. She did exactly as I asked, and I am very impressed with her going the extra mile to help me! Thanks, Chrissy! read more

How do you beat same day service (absolutely free)! Good service at a good price. They definitely have my vote as a good dry cleaner.

Always friendly and offer quality service. We have been using them for years and even after moving a little further away from their location on Signal Mtn Road, we still use their services. Great covered drive through for drop off and pick up. Highly recommend them! read more

I love the convenience of the drive thru, but the quality of their work is poor. They have ruined a suede jacket and now my favorite suit. Shame on me for going back after the first problem. read more

Awesome, in-house drycleaner. I have to have my uniform pressed for work and they have been able to get some pretty gnarly stains out in a timely manner. I typically get off shift in the morning, drop my uniforms off, and then pick them up that same night. Prices are reasonable and, while this may seem odd, I love how the staff doesn't try to kiss my ass. They are slightly rude which is totally refreshing. I know that they don't give a shit how I am and I appreciate the fact that they don't pretend. Keep it up guys, you have a loyal customer here. read more

I have used a lot of dry cleaners over the years and I am very happy with champion. We have been using them now for a number of years and have been very satisfied. They have a quick turnaround time and their prices are very fair for the service. The only thing that I wish they had that our last dry cleaner had was a night drop. I understand the reasons why they would not yet on but it was very convenient. We have use them for everything from men's shirts to oversized items and even alterations. read more

They lost a special (and expensive) dress of mine, and refused to compensate me for it. To add insult to injury, it took me almost 2 weeks to get in contact with the owner, only for her to yell at me, saying I had no proof that I even brought the dress in in the first place and that I needed to get my facts straight! She also brought up that even though we had used them for the past 3 years, our orders never totaled more than $15 anyway! Before I hung up, she said we could sue her for all she cared. Seriously??? Honestly, if she had just taken the time to listen to me instead of literally screaming over me on the phone and telling me how it was MY fault, I would be a little more sympathetic. Shame on you, Champion Cleaners! Now I know how they really feel about their customers. I trusted them to take care of my things, but when they didn't, I would have expected them to make things right. Clearly their customers are not a priority to them. Though they are the *only* cleaners we have used for the past 3 years, I no longer trust them and will not use them any longer. read more

Initially I was pleased with the service and convenience of the drive thru. Should have checked these reviews first... They put holes in an expensive shirt and then claimed the holes were old. The owner is very arrogant and argumentative. read more

Worst customer service, terrible professionalism. They ruined a $350.00 dress by heating the dye with too much heat, which bled. The label says delicate and light steam. Instead of telling me anything, they let me pay and walk out with the dress. When I found out about the ruined dress, I brought it back and asked them to see what they could do. Instead of calling to apologize, the owner called to badger me about where I bought it and why I didn't know it would do that. She proceeded to say it wasn't their fault and that I was rude. I didn't know about the dress being ruined before I paid and yet they let me walk out. I was called by the owner who got hostile and yelled at me on the phone. I am the customer, not the other way around. DO NOT go there. read more