I went by, but they looked like they were out of business. Hard to read business hours on the…read moredoor, but as I said, the place looked out of business.

They got my husbands suit dry cleaned very quickly and for a very reasonable price. It was perfect…read more They have multiple locations in Chattanooga which is great for convenience, just make sure you go to the right one

I came in with a broken pants button and they replaced it within minutes for no charge. Thank you…read moreagain!

BUYER BEWARE. Fiance took a wedding dress in to be shorted a small amount. Said it would be done…read morein a week. One week later she went into the store and asked if it was done. No work had been done. 1 hour later they call and say it's ready. An OBVIOUS rush job. Dress had a lace bottom and she needed the dress about an inch shorter. I'm no fashion expert but the dress should have been shortened at the bodice.... or at the very least the lace should be hemmed. Instead it looks like they did a rushed hack job with scissors. No shits given. Called the store. As soon as I said I was calling about the wedding dress we just picked up the woman on the phone instantly called for the manager. They _KNEW_ I was going to call about this disaster. Owner refuses to give a refund. Tells me instead that I "just want a free alteration" -- trust me, after the price I paid for this wedding dress, $160 alteration is the least of my concerns. See attached images. Chop chop chop. My unborn child could do a better job at cutting than this hack job.

I've been using Gordon's for several years. I have always been happy with their service. Employees…read morewear masks and the business seems very clean and well maintained. I would recommend this business.

From the owner: Personal Clothing Care. Casuals to formals, work to wedding clothing. Drapes, bed and table…read morelinens. Spot and stain removal. Alterations and repairs. Drive-up service window for your convenience.

Great experience! Great service. Quality work! Sure glad I started using this business!read more

Such a sweet woman with great talent! I had her hem a dress and add a slit for a wedding. She did…read morean amazing job and was very quick to get it back to me. 10/10

Marilyn was wonderful to work with. She fixed a bridesmaids dress for me and had to completely redo…read morethe top. I would definitely go back to her for other alterations in the future.

I moved from chatt in 2019, still have my house there. She literally, yup, she did, deconstruct my…read moreZac Posen dress, that I bought at a discount, and was a size too small. This is what she did Second picture is a dress she made me from scratch for an event in Lake Geneva, in less than 24 hours.

My son left his pocket square behind for his prom tux and we were able to grab one quickly close to…read morethe venue. Everyone in the store was so friendly and helpful. Will definitely give them business in the future when we have need.

I don't even know where to start. To make a long story short, my groomsmen and I got sized for…read moresuits for our wedding. We had to constantly call and check for updates regarding our suits. once the wedding was a month out, I called for another update and they said it was prom season they're slammed and they would get to it. Keep in mind I ordered this suit months ago and they measured me and everything months ago for alterations, way before prom season. I never heard anything again. So I called back again the following week and they said it would be ready to be picked up the following monday. I go to pick it up and they said they need to take my measurements, it's not ready. They could never find the suit I originally tried on and got sized for. They always had an excuse as to why things weren't ready rather than just trying to make it right. They found pants that were 5 sizes too big and then I had to pay for alterations just to be able to have a suit in time for my wedding. Once those alterations were complete, (4 days before my wedding....)I went to pick it up and they didn't even have any of the shirts or shoes in our sizes even though we ordered them months prior. Groomsmen had to take shoes that weren't their size because they never actually ordered the sizes we put in. they didn't have anything ready until 4 days before the wedding and that's why we just had to take the wrong sized shoes just to have something to wear. The suits were nice, but this was the biggest hassle and everything was extremely unorganized to say the least. My $350 suit ending up being almost $500 with those alterations because they couldn't keep track of anything or get anything ready on the timeline they promised. When we tried to talk to them about it, they got extremely defensive and always made up some excuse. I understand things go wrong but this was next level. Every single time we asked for helped or updates no one would give us an honest answer, they would just blame someone else and say it would be ready, but every time we went to pick it up, there was something else missing or wrong With our order.