I took a bridesmaid dress here to get hemmed and the shoulder strap taken in a bit. They had it…read moredone in two weeks. Great tailoring. It didn't take the seamstress long to measure the dress out to the length I needed it to be. After they hemmed it for me, the layers of my dress looked just as good as when I bought it. They did a great job with my dress. I would recommend them for any of your tailoring needs.

The lady that works here is not friendly at all. She acted like I was annoying her for bringing her…read morea dress to hem. It is a simple job to do. I used to come here all the time before management/ ownership changed. The previous lady was awesome. They just lost a customer.

My daughter dropped off 4 dresses and 2 pairs boys pants to get hemmed. They said it would be $20…read morefor one dress and $10. for the others. The boys pants were not quoted. When I went to pick up the clothes, they charged me $144.00!!!! I am outraged! if you go there, get your estimate in writing.

Simple store front right on Cherokee, don't blink or you'll miss it. Parking is adequate I believe…read more And if you need more, there's a parking garage and space is nearby. She keeps her shop clean and she's super friendly. I can tell by her demeanor that there isn't much that she can't do. Simple alterations will take a week or less, but be patient for bigger jobs.

I've used Alteration Queen for quite a while. While her prices are a little high, the quality of…read moreher work is outstanding and I feel safe in having her make the alterations on clothing I love. She is also pretty fast in turnover.

Have utilized A+ many times for hems and alterations and have been super pleased with this business…read more! Gloria has always done a fantastic job for me with very professional service and excellent results. Would highly recommend !!

I dropped off 3 items to b fixed. 2 weeks had passed never heard anything. I went in to see if…read moreitems were complete the lady working said no she was told not to work on my items yet. We got to talking about the price and she told me I was over charged. Said they usually charge 3$ for a tiny fix I was charged 18$. Finally yesterday my items were finished. I wore one today and what they were suppose to fix was not even fixed. I will be going back over there tomorrow. I will never use this place ever again. Gloria is not a good at running her business. I wish Irene never sold the place

Great job on clothes. You don't even have to get out of car. Thy starch shirts just right.read more

I'm new to the area. I brought a sundress in for cleaning that had been dry cleaned several times…read morebefore. The colors bled during the cleaning but no mention was made when I picked it up. There was no compensation, future discount offered despite several complaints I was told there was a defect in the cloth, even though the garment had been laundered before. I was told their process was different. I'm disappointed to have lost the dress but especially to have received poor customer service.

I've always had prompt, kind, affordable cleaning from Big Ridge Cleaners. I wouldn't take my…read morelaundry or dry cleaning anywhere else.

No complaints here. Clean, friendly, fast. Run like a professional retail establishment unlike many…read morecleaners. I like the text notifications when your clothes are ready. Parking could be marked better.

I moved from chatt in 2019, still have my house there. She literally, yup, she did, deconstruct my…read moreZac Posen dress, that I bought at a discount, and was a size too small. This is what she did Second picture is a dress she made me from scratch for an event in Lake Geneva, in less than 24 hours.

"I recently Googled a seamstress in Chattanooga and visited Marilyn with the goal of having a…read morecustom baby blue pants suit made for my daughter's wedding. Although Marilyn initially agreed to create the pants, vest, and blazer, the process quickly became frustrating. She repeatedly questioned my choice to wear pants, asked my daughter for approval, and insisted I purchase a ready-made suit for tailoring rather than crafting it from scratch. After I brought a pair of pants for her to replicate, she fixated on pictures and ignored my actual garment. She also kept complaining that she couldn't get material in Chattanooga and told me I would have to drive to Nashville or order it from New York. She never gave me any alternate suggestion for a material I could find in Chattanooga. As a second option, she offered to make black pants if I bought a vest and blazer, but I declined, as black was not suitable for a wedding. Additionally, when another customer entered with a picture, Marilyn was openly rude, dismissing her and rolling her eyes. It got to the point that I simply had to get up and walk out because she kept disputing my requests instead of agreeing to what I wanted. I did not feel respected as a client, and I do not recommend her services."